iOffer, found online at iOffer.com, is a website that says it is dedicated to connecting people from over 190 different countries in a person-to-person, transparent, negotiable marketplace that for all your buying and selling needs.
How Does It Work?
Established in 2002, iOffer claims that virtually anything is available on their website through open negotiations. If for some reason you can’t or don’t find what you are looking for in their inventory of more than 100 million items for sale, you can create a “WantAd.”
A WantAd is an ad you post looking for a specific item. Sellers who have that item or a comparable item can contact you for a negotiation regarding the sale of the item you’ve requested. To buy items at iOffer, however, you must register for a free account and have a working PayPal account with which to purchase items.
In addition, sellers who already sell or list items on eBay are able to use their “Mr. Grabber” tool, which will bring your items and ratings over from eBay and post them on iOffer without affecting your auctions or ratings on eBay.
For buyers there is no real way to quote a static or set price for the items, especially since the cost of many items are up for negotiation, but there is no cost to view or search items, and it is completely free to post a WantAd.
For sellers, there are no listing fees on iOffer, but you will need to pay “Final Value fees” whenever an item you have listed for sale is purchased. These fees depend on the price your item sold for, and there is a full fee chart available on their website.
Since this company does not actually sell anything, but rather connects independent and individual buyers and sellers from around the world, they do not offer any Refund Policy, but they do have a process for customers who are hoping to secure a refund.
First and foremost customers are directed to contact the seller directly and ask them to resolve any problems with your order, including issues with shipping, refunds, exchanges, and anything else.
But concurrently with contacting the seller, you should also file a dispute with your payment processor, as well as use their “Report a Problem” button on the seller’s page to provide seller feedback. If and when the seller provides you with a timely resolution to your problem, you can cancel the dispute with your payment provider.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website through their “Suggestion Box” link.
If you search for reviews of this company, you’ll find that they are generally overwhelmingly negative for one specific reason. Since this company only connects buyers and sellers and otherwise claims no authority over the transactions that take place on this website, it has become very easy for people to “sell” something on this website, collect the money, and then disappear.
Whether this means that the item never actually arrives, or that it arrives in poor or damaged condition, either way people have expressed serious disappointment with their experience as a buyer on this website.
Competitors and Alternatives?
There are other websites which act as a place to connect buyers and sellers, like eBay, but which have various features and systems in place to provide more oversight and protection for their consumers.
If you have experience with this company or their products, please leave your iOffer.com reviews below.
1 ‘iOffer.com’ Review
amazing auction! I tried many web listing companies to get my 2013 Keystone sold and was at a breaking point. i gave ioffer auctions a shot and i sold it in 27 days at my asking price. My rep Jessica was amazing to work with and always available when i had a question! Thanks Jessica!! Now i can go buy my new Class A motorhome!!!