InterNations.org is the online home of InterNations, a company that promises to help people who are moving to foreign countries and cities with everything they need through their community of expatriates.
How Does It Work?
According to their website, it’s not a surprise that people who are considering or preparing for a move to a foreign country or new city could be anxious or overwhelmed by the amount of information and assistance they need, and the fact that they simply aren’t sure of where they can find all the answers.
InterNations.org says that they have worked hard to create a single resource where people can go to meet and connect with other expatriates and knowledgeable locals in order to exchange information and helpful tips with them.
They say that their website is set up to meet all their customers’ needs from the moment you decide to move until you are actually settled into your new home city, and even beyond, as they want to make sure that people can experience their time abroad to the fullest.
In addition, InterNations.org says that they are the largest international online community for people who live and work abroad, with more than 390 cities worldwide and more than 3,500 monthly events and activities.
Currently InterNations.org does provide their members with a free downloadable mobile app for either iOS or Android devices.
This website does provide their customers with the opportunity to have a free Basic Membership, but they also provide an upgraded, paid for membership called their Albatross Membership.
This paid-for membership provides customers with benefits like free or reduced entrance to tickets InterNations Events, priority on event guest lists, the ability to see which members have recently visited your profile, full access to all articles in the Guide section as well as to their Expat Magazine, and more.
Unfortunately the website does not provide a published list of the cost of this membership, as the price likely varies depending on the country of residence of the member in question, but some websites quote the cost as being as low as under $5 USD per month.
This website does say that any customer who has just upgraded to their Albatross Membership for the first time is entitled to a 14 Day Money Back Guarantee, which states that members who cancel during their initial 14 day enrollment will have the opportunity to receive a refund of any fees they have paid thus far. Any customer that is eligible for this Guarantee will be notified of this eligibility during their sign up process.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by submitting them to their website through the FAQ section of their website and clicking on their Request Support link.
Though this company does seem to have a lot of praise for the information available on their website, there is one specific customer complaint that seems to be repeated over and over again on various websites, and it has to do with unauthorized credit card charges.
These customers claim that they attempted to cancel their membership so it would not renew, and unfortunately they still continued to receive charges from this company and when they contacted Customer Service to complain, they were denied a refund.
This is obviously a very serious issue, and customers may hesitate to upgrade to their paid membership because of it.
Competitors and Alternatives?
There are actually many different websites and resources available to people who are interested in researching different cities and countries that they may be considering living in, so if customers feel that InterNations.org isn’t meeting their needs for some reason, there are likely to be other options that better meet your needs.
If you have experience with this company or their products, please leave your InterNations.org reviews below.
33 ‘InterNations.org’ Reviews
Yet another victim of InterNations unethical business practices. InterNations uses dark patterns to lure unsuspecting subscribers into recurring bills. Basically, they employ employs “forced continuity”, a type of dark pattern, in their consent obtaining mechanism to repeatedly charge its subscribers despite their objections.
Organizing a boycott against this duplicitous company @BInternations (Twitter) and at www dot InterNations dot us
I would encourage all those who have been victimized by InterNations to add their voice to the boycott. As individuals we are easy to ignore, but as a collective we have a real opportunity to shine a spotlight on this company’s deceptive and unethical business practices.
STAY AWAY! The Auto-renewal process is a SCAM for the lack of a better word.
It is an exploitation of the legal system as they will say you signed up for it after having read their terms and conditions. So you are stuck. I contacted the European Consumer Contact Network and their advise was ' You can try to argue that this is an unfair term, but ultimately only a judge in court can make this decision. '. I hope someone can be bothered enough to go this far. if needed I can assist and provide more information.
They successfully took payment for two years membership from me, although I only attended one of their events after a friend told me about them.
The event I attended was actually very rubbish. There was no organisation and I absolutely did not feel like I attended as a member of internations. I could have just walked into a random bar by myself. There are better ways of meeting people online that would not cost you so much money and threats of court actions for something you should be able to easily opt in for and opt out from.
I had tried to cancel my membership, last year but the process was not intuitive and since they had also auto renewed I just left it and removed my credit card details.
This year, I received an email to update my credit card information so they can take payment for the auto-renewal that they had already done for me. I immediately responded that I am not interested in auto-renewal and would not want to pay. They refused to cancel my membership and forced me to honour the renewal after many threats and nagging emails.
STAY AWAY!! It is not worth it. Even if you moved to a new city, it is not worth it. There are better ways and better apps for meeting new people. Easier for you to walk into a bar or a social gathering or just say hello to someone. I am writing this review at 5am in the morning after I have paid for two years of unused and unwanted membership. I do not want that to be you.
Apologies, I know I have ranted for long enough, but it is to ensure someone else does not make the same mistake as I did.
I signed up for the free service and used it maybe half a dozen times. Then 14 months later get a bill saying I owe $60. I argue that I never upgraded and never use the site. They say I upgraded May 2019 yet I didnt get a bill until July 2020. I looked through all my emails with them..no upgrade confirmation, no charge, no bill...until 14 months later! Pretty fishy. I told them to go ahead and cancel my account..they said they are unable to until I pay my outstanding balance and keep pushing me to sign into my account. I know I never got on there between May 2019 and July 2020 but they insist I must pay the $60. Mind you, whatever upgrade service they say I signed up for gives you access to exclusive events and things in the country you moved to....I DONT EVEN LIVE THERE..I didnt move, I knew when I signed up that the move was 5 years away so there would have been no need or use to upgrading. I dont need it, didnt need it, wont use it so what possible reason would I have for upgrading? I agree with other users...scam to get money.
#Internations #UAE #Internations.org #LegalizedFraud #Beware #DubaiExpatsBeware #UAEExpatsBeware
This is a very unethical and dishonest organization that feeds off unsuspecting professionals who have experienced their sleazy operations and dont want to continue any longer. This is legalized fraud. They automatically without consent renew the membership and then throw the rulebook. They just charged me AED 468 which is like Euros 125 without my consent. I wrote to them within an hour but they refuse to refund the charges. If someone knows of a fair-practice organization or watch-dog body in Germany or the EU, please let me know. I want everyone in Dubai to know that these guys are cheats and we must stay as far away as possible. They are getting away with this dishonest practice and hope some governmental organization clamps down on them.
Once they have your credit card details, they will just keep billing you and billing you. The only recourse is to call VISA and initiate a chargeback or change your credit card.
Such a scam company.
For your own sake, stay as far away as possible.
After reading all these bad reviews I am actually happy that InterNations declined my membership request. At the beginning, I was very enthusiastic about joining them and their international community, but I got frustrated with their reply about declining my membership request. It is very disappointing that such a "prestigious" organisation could not make an effort to prepare a better e-mail. In my opinion, it is very unprofessional to reject a person based on a few questions and an e-mail address. It seems to me that InterNations is a very exclusive group where only selected few can have access to their "precious" service. I wonder what kind of criteria you need to meet to join their "renowned" community? But, now I can say: thank you InterNations for declining my request! You saved my time dealing with you and the problems some other people are facing. :)
Ps. After the negative experience with InterNations, my husband also thinks that InterNations is a farse and he is going to cancel his membership.
I am yet another victim of their Albatross Membership billing practices. After I hadn't used or visited their website in over a year, or taken advantage of any of the social services they reputedly offer, I began receiving threatening messages from their billing department saying that my membership had been automatically renewed and I needed to update my credit card information. They repeatedly contended that if I had simply viewed my membership status on their website I would have seen that my membership was due to automatically review. This is disingenuous to say the least. I hadn't visited their website in many months as I had no use for it. My protestations had virtually no affect on them, and all my responses received the same boilerplate warnings. It is axiomatic that any enterprise that genuinely cared about the welfare of its members would not attempt to force them to part with money for services they don't want. Their lack of good faith is amplified by their failure to send me an email warning me that my membership was due to renew automatically. They send me hundreds of other emails about alleged membership activities in my area, but do not bother to send members anything that notifies them that absent action their membership will renew and another $80 will be deducted from their credit card. They are truly unethical and are now threatening to submit by alleged debt to a collection agency. Well, two of my brothers are lawyers, and we will fight them to the ends of earth of earth if need be, including filing a class action lawsuit on behalf of all the other members who have been victimized by these practices. They will be quite easy to find.
I wish I had seen all of these negative reviews before I joined. I would not have made the same mistake. I have had the same horrible experience with the so called "customer support" team.
I was a member for a year. I only went to a couple of events, and while it certainly wasn't bad, it wasn't enough that I wanted to remain a member. This certainly isn't the most important thing going on in my life and so I kind of forgot about it until a few days ago when I saw on my credit card statement that my membership had auto-renewed. I immediately contacted "customer support" and asked to cancel the membership and refund the charge from one day prior. They have taken the very rigid and unsupportive position of "you should have known it was going to auto-renew" and we absolutely will not refund your money. This just isn't the way a customer-friendly organization does business, and anyone thinking of joining should be aware of it.