iDoneThis, found online at iDoneThis.com, is a company that promises businesses a simple and easy way to follow their employees’ and colleagues’ progress on work projects just by using email.
How Does It Work?
Most people know that one of the worst parts of a work day or work week are frustrating status meetings where members of a group have to check in with each other or with a supervisor to understand what has been done so far on a project.
While these meetings are often necessary, they are generally seen as a nuisance and as something that takes away the time that can actually be spent working on the project itself. iDoneThis wants to solve that problem and make those meetings unnecessary.
To do this, they have created an incredibly simple system where at the end of every day, members of the group will be sent a simple email that asks “What’d you get done today?” Members can then simply reply to the email with an explanation of what was accomplished toward the project on that day.
The next morning your supervisor will receive an email that includes everyone’s feedback on what was accomplished the day before, which allows people to know what can be done that day, as well as share feedback, thoughts, gratitude, or anything else. In addition, these emails can be kept as a record of what was accomplished when throughout the whole process.
Currently iDoneThis.com offers three different possible packages for their customers. The first is their Personal Package which is free, but is only good to use for a single employee.
The Gold Package is priced at $5 per month and can be used for more than one employee, though the website is not specific about how many can be covered under this plan. Finally they offer the Business Package, which is priced at $5 per member per month, and can be used for "many team members," though again they are not specific about how many.
Since this company offers a 30 day free trial of all their services, as well as the ability to pay for their services on a month-to-month basis, their website says that at this time their services and additional features are non-refundable.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 410-756-0755 or by email at [email protected]
Unfortunately, while most people are very happy with this service and its simplicity, there are some complaints about the mobile app they offer for iPhones, which many customers seem very disappointed with.
These complaints do not appear relevant to Android users, nor do people appear to have many complaints about the web based program. However, if you are a group member that travels a lot and does business on your iPhone, you may easily find that this system is frustrating for you and is not as helpful as it is intended to be.
Competitors and Alternatives?
There are other programs that have taken this or a very similar approach to group progress at work or on other projects, including Trello.com and others like OhLife.com, which is no longer in operation.
If you have experience with this company or their products, please leave your iDoneThis reviews below.