Ibotta App Reviews

Ibotta App
Based on 37  Reviews



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About Ibotta App

The Ibotta app is a new application available for both iOS and Android which they describe as a “fun and easy way to earn $20 or more each time you go shopping,” and puts a twist on a common coupon applications.

Unlike most savings and coupon applications, which just send you general coupons available to everyone, the Ibotta app tries to make the shopping, savings, and general consumer experience more personalized.

How Ibotta works is relatively simple. Before you go shopping, click on your Ibotta app and choose the products you intend to buy during your next shopping trip. Once you have selected an item, you will be asked to complete some tasks; the more tasks you complete, the more you can earn.

Ibotta says their goal is to give consumers a chance not only for savings but also to interact with the brands they purchase. This is where the tasks come in. Instead of straight forward coupons, you take part in a series of fun, game like interactions.

You are providing information to brands and retailers, and with this information the app can offer you further savings that are specifically personalized to your likes and needs.

You can then buy your items at any one of 35 nationwide retailers in your area – they also promise that new stores are being added all the time to expand their network to better serve you.

After you finalize your purchase, the rules say you must take a photo of your receipt and verify that you purchased the item by uploading that photo to your app. After your purchase has been verified, usually within 24 hours, you can choose to get real money in your PayPal account or have your earnings donated to any school in America.

You can also invite friends to join Ibotta with your referral link. You will earn $1 for every friend or family who registers for the app from your invitation.

If you have any experience with this application, please leave your Ibotta reviews below.

37 ‘Ibotta App’ Reviews
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1 Review

Deactivated again!



September14, 2016

I have be in contact with the [email protected] email group for weeks asking for help to make sure the rebates and receipts I was submitting were correct - I count over 27 emails plus the two I sent today equal 29 emails asking for help to ibotta and yet my account was deactivated again. I don't feel this is right - I was on my way home from grocery shopping and have items to scan and recipes from vons, sprouts and dollar tree to upload. They hide behind their [email protected] email and do not respond. I have even been ignored via facebook. I am going to try and call them tomorrow as the BBB claims their office number is 303-593-1633.

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1 Review

Poor customer service and waste of time.



September8, 2016

I wish there was an option to give ZERO star. They don't even have courtesy to give user atleast a chance. Simply will deactivate account based on any of the 1 violation. moreover they blocked me on facebook from sending them message. Who does that? One of the poor customer service and I am going to spread the word to my freinds and online that they dont treat customers well.

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1 Review

Very Unclear Instructions



August7, 2016

Heard about ibotta and decided to give it a try. At first, it seemed fun and easy. Set everything up, got notice about my $10 bonus for signing up, just purchase something and verify it and it would give me my bonus. Well, made a purchase at Hannaford (my local grocery store) and went to verify it, and it asked for my myHannaford card. I had no idea they even had a card, they don't advertise it, exactly the opposite. And there is no way to verify the purchase unless you have a card. Brainstorm that I can probably go to Hannaford's website and sign up for one; do that, get number, enter it, THEN it tells me I need to give the number at the checkout at time of purchase to get the rebate! None of this information was available UNTIL you've already made your purchase, thereby ensuring you have to buy product twice to get the rebate. I smell scam.

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August 08, 2016

I am having a hard time getting my money back from them. They have sent me two emails with the same link which tries to load a virus, my virus protector both times and stopped it. but now I am getting no response, very unhappy with them, I smell scam too!!

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1 Review

Rip Off App



April5, 2016

I read about IBOTTA on Facebook and decided to try it out. Downloading the app was easy and the instructions were straight forward.
Two days ago I wend grocery shopping and decided to use the app for rebates on bread, milk and eggs - all of which were on my shopping list and I was shopping at a listed store. When I returned home I scanned the items as requested by the app and took a picture of the receipt. All items were accepted.
Today I received an email stating that my account had been deactivated because of fraud. From what I understand I am being deactivated for taking a picture of the same receipt. Well, duh..I bought the items at the same time, so they would be on the same receipt. No where in the instructions does it say that you have to have a separate receipt for each item purchased. Plus you are going to spend more time sorting out your groceries and paying for each item separately - not worth the money they say they will pay you.

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1 Review

Gotten Worse



February5, 2016

I have been using Ibotta for a few years now. They have made a lot of changes lately and not all of them good. Did a lot of shopping during the holidays at online stores like Macy's & Under Armor. I still have $30 that I have not received. They have extended the time to wait for these rebates to be processed to 52 days. I even sent an inquiry and they responded that they were still being processed but that I am only allowed one Macy's rebate because you can only redeem it once then you have to wait until that one is credited before using it again. I responded to them that I had already received the rebate before using it again and never heard back from them. Have read several online reviews that it is a scam and they are committing fraud. Funny, they are quick to pull the plug on me when I accidentally submitted a receipt twice last year, but they get away with taking their time on my $30 in rebates. I may cash out and stop using it once I FINALLY receive my $30.

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February 10, 2016

They stole 143 dollars from me, deactivated my account, accused me of fraud and wont return my emails.

September 08, 2016

Hi All, They did same thing to me.. All of my $135+ are gone, they deactivated my account even they blocked me from facebook to send out messages .. That such a bad customer support and they shall atleast another chance to user.. not good at all.

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1 Review

I love IBOTTA



February3, 2016

I joined in December, and it is one of the best thing I have ever done. I scroll through list pertaining to that store. Pull out my coupons and review the weekly ad.Then I just watch all my savings at the register and my Paypal account.. Usually if I don't have a coupon I have a rebate. IBOTTA also allows you to make list ahead of time. And for every person you refer you receive 5 dollars and that they receive 10 dollars. Now that could be a promotal thing but it works for me. So yes, I love IBOTTA. My only problem is the Dollar Tree, usually most of the items list are not in the store or don't qualify for the rebate. So I don't shop there.

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1 Review

Garbage waste of time



December19, 2015

Only works some of the time but is a big waste of time. You might get some money but you will be buying overpriced products and half the time the brands they advertise are not even present in the store.

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1 Review

Be aware before you join!!!



December14, 2015

I was attracted by the idea, convenient, no messy papers. It is the execution of the idea is not great and the company is not customer oriented.

The Reality---

1. it is not "coupon", it is "rebate". Unlike coupon you scan it, you get your money right away. It requires submission and keep track (especially on the top of that ibotta is not a trustworthy company, you can find more review at BBB that they try very hard for you to cash out.)

2. very limited variety of rebate items, most of them I never use, especially a lot of them are alcohol related.

3. On the top of very limited rebate items, they also have restriction of retailer you can use.

Unfortunately, this can only serve as supplement for me and will not replace my coupon.

After test drive for one year, compare the effort and and amount I (will) earn, the ROI is too low. Once I finally reach $20 and receive my payout, I will stop. I can only hope that I can got my pay-out as smooth as possible, and cancel my account as easy as possible, since I just read about a lot of issues to get pay and cancel account.

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