Huckberry, found online at Huckberry.com, is an online retailer that says they “deliver the coolest gear at the best prices, inspirational stories, and a hell of a lot more to your inbox every week.”
How Does It Work?
According to their website, Huckberry was inspired by “Finn’s adventure down the Mississippi,” in that they wanted to offer their customers a place where “wild adventures could come to life” in the brands, products, and content they choose to feature. But that didn’t mean they were going to ignore the “sophistication and class” of the Big City, which is why they offer products for both lifestyles.
Each week, their members will be given one or two newsletters explaining their highlighted brands, products, and content for the next week. This includes their special Huckberry sale items, which are items they have stocked in their warehouse to sell during special sale periods. Once the sale is over, products will be shipped.
Though managing all the orders and all the shipping at one time keeps down costs and cuts down on waste, it does add to the shipping time, so customers must keep this in mind.
Their products are currently sold in categories including Today's Sales, Clothing, Footwear, Everyday Carry, Watches, Home, Gifts, Outdoor, Journal, and more, and their newsletter is sent to members every Tuesday and Thursday.
Because this company offers such a range of products, there is no real way to quote a single or static price range for what you will find here. However, the website does say that they offer the option for price matching, saying that any customer finds an item of theirs on another website and is interested in a price match can contact their Customer Service team by email, providing all the information of the price you want matched. It needs to be a current sale on an authorized website in order to be considered for a match.
Because Huckberry sells such a wide variety of products, they also offer a wide variety of Refund Policies depending on what it is you bought from their store. In general, most items will be eligible for return within 30 days from the date of delivery. Items must not have been worn, altered, washed, damaged, and must include all original packaging and tags.
Some items, however, will be marked “Final Sale” in the Returns section of their product page, meaning that they are not eligible for return or exchange. There are also items that are non-returnable to Huckberry, but are returnable to the original supplier. Those will marked “Returnable to Supplier” in the Returns section of their product page.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 855-598-8959, by email at [email protected], and by submitting them directly to their website through their Contact Us link.
There are not very many customer reviews of this company at this time, but those that are available seem very positive not just about this website’s interesting approach to men’s fashion, but also the quality of the products available at this site, the sales and promotions they offer, and the content of their newsletter.
Competitors and Alternatives?
This company specializes in trying to bring their customers all the products they need to adventure both in the great outdoors and in the city. Most companies choose to specialize in one particular area, and customers looking for an alternative retailer to buy outdoor equipment or dress watches will likely be more successful in finding what they want from a retailer that works in a niche area, if they are unable to find it at Huckberry.
If you have experience with this company or their products, please leave your Huckberry reviews below.