HiSmile Teeth Whitening Kit Reviews

HiSmile Teeth Whitening Kit
Based on 2  Reviews

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About HiSmile Teeth Whitening Kit

HiSmile Teeth Whitening, found online at US.HiSmileTeeth.com, is a new at-home teeth whitening product which promises people results of up to eight shades whiter with just six applications. 

How Does It Work?

According to their website, the HiSmile Teeth Whitening uses a whitening gel formula that has been formulated to manage both inner and outer teeth stains while making sure to never damage your existing tooth enamel.

Their company decided to take their effective formula and combine with the use of an LED light, which breaks down the whitening agents in their formula much quicker and ultimately means that their customers can expect whitening results in just ten minutes and can expect teeth up to 8 shades whiter after just six applications. 

Once customers achieve their desired whitening results, the website says that their results should last between one and three months before the HiSmile Teeth Whitening Kit needs to be used again, or customers can maintain their results with the HiSmile Whitening Pen. 

Ingredients and Side Effects

Their website does provide a full list of their ingredients, which they say that pregnant women and nursing mothers should provide to their doctor before using this product, but it appears that the main and active ingredient for this whitening agent is Sodium Bicarbonate. Sodium Bicarbonate is better known as baking soda. 

Baking soda has always been known as an effective tooth whitener due to its abrasive nature which has safely scrubbed stains off teeth while keeping the enamel protected. It is not, however, known as a bleaching agent that works with LED lights. 

HiSmile claims that their product uses multiple different whitening agents, so it is likely that the light is designed to work with other parts of this formula, but from the information available on their website it is unclear what these other agents may be.  

Cost/Price Plans

Because this company actually sells a variety of different kinds of whitening products, their prices will vary depending on what exactly you are considering purchasing. Their main Teeth Whitening Kit will include three HiSmile Gels, one LED Light, one Mouth Tray, one Instruction Manual, and one Results Guide for $59.99. 

Refund Policy

Their website says that each individual customer will experience results differently due to the different habits of customers, different types of staining they may be trying to address, and simple body chemistry. Unfortunately, though, because of the nature of their product they simply won’t be able to provide their customers with a refund unless the product that was delivered to them was defective.

Customers who do return their purchase due to damage or defects will be able to receive a full refund of their purchase price but only partial shipping costs.    

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected] or by submitting them directly to their website through their Submit a Request button.


At this time it seems that most of the reviews that can be found about this product online generally come from affiliates who earn money from the sales of this product, making it difficult to determine how biased or unbiased these reviews are.

Of the few customer reviews of this product that are available, they do seem positive and enthusiastic about this product. But perhaps an even better sign is the fact that HiSmile’s Customer Service team appears to respond to most of their customer reviews, either thanking them for their positive feedback or reaching out to them in an attempt to rectify a poor experience. 

This is a good sign for a company that seems new to the online market, especially since this company does not offer their customers a blanket Refund Policy due to the nature of their product.  

Competitors and Alternatives?

It goes without saying that there are many, many different types of teeth whitening products on the market, from toothpaste and mouthwash to whitening pens and whitening light kits similar to HiSmile. Customers will really need to consider their own personal budget, how much whitening power they want or need, issues like tooth sensitivity and timing, and more in order to really find the at-home whitening solution that will ultimately be best for their needs.    

If you have experience with this company or their products, please leave your HiSmile Teeth Whitening reviews below.

2 ‘HiSmile Teeth Whitening Kit’ Reviews
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2 Reviews

HiSmile Ripoff !!

December21, 2017

After ordering the product 2 months back, i've been using it as outlined in the instructions - About 1 week ago i started getting spotty teeth (dark and light patches).

So I stoped using it and visited my dentist, he asked me about the product and i showed him hismile website online, and he said to ABSOLUTELY NOT use HiSmile !!

The ingredients as outlined on their website include Sodium Bicarbonate and Sodium Chlorite - these are extremely BAD for your TEETH!!

Now i'm told i might have damaged my enamel permanently :(

They have no disclaimers either, so I am now considering legal action against HiSmile, but because they are ONLINE and not a large retailer - who knows

I wish i didn't fall for all the instagram marketing - avoid HiSmile, and keep your teeth healthy.

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1 Review

Scam and beware of their "100% results or your money back."

November13, 2017

If you purchase HiSmile, beware.. they are not being completely honest about their "100% results guaranteed or your money back, their is a condition....

Per Hismile:
To qualify for our money back guarantee simply follow the instructions below:

1. Take a clear photo of your teeth before using our products

2. Use our products exactly as instructed

3. Take a clear photo after you’ve completed all applications

4. Email [email protected] with your before and afters attached

5. Once approved, send back your product.

6. Refund will be processed once we have received it

Please ensure that you take your before and after photo in similar lighting conditions as we will not approve your refund if there are drastic differences in lighting.

You have 30 days from the date received, to process a Money Back guarantee application.

I look forward to hearing from you.

*** This company is also based in Australia, so the amount you are going to spend in shipping alone could possibly run the cost of the actual product.

If HiSmiles deems that they believe your teeth are actually have been improved, not only are you out of money, you just shipped 30+ to an island on the other side of the world ( if your in the United States) So beware

Also, no the product did not work, The timer would go off when it wasn't supposed to, and while I do have pretty teeth, it didnt make them anymore whiter than they already were.

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