HipCamp.com Reviews

HipCamp.com
Based on 9  Reviews



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About HipCamp.com

HipCamp.com is a website and company who describes themselves as the most comprehensive database of camping sites on the internet, as well as a place where private land owners can use their land to earn money beneficially. 

How Does It Work?

According to their website, the creators of HipCamp.com believed that it should be much easier to find a single place where campers and lovers of the outdoors could find interesting and fun places to camp all across the United States. Because of this, they created a database of all the National, State, Regional, and Army Corps parks in all fifty states, resulting in almost 300,000 campsites spread out across the US.

But HipCamp.com says that the reality is that 60% of the land in the United States is privately owned, so in addition to creating a database of these already established parks and campgrounds, they also provide a place where people can list their privately owned land as a place for campers to enjoy and so they can make extra money.

HipCamp says that giving people a way to use their land in order to make money without developing it, but rather in an environmentally responsible way, helps people feel motivated to keep their land protected. In this way, they hope to not only provide useful tools for people who already love the land, but to inspire a new generation of people to feel connected to the world around them.

Using their website is very simple. All you have to do is input the zip code of the area where you are hoping to camp and they will show you all the available sites in that area. You can choose to only search their land sharing properties, if you are specifically interested in unusual and more unpopulated camping options. 

Cost/Price Plans

Using this website to locate campgrounds and parks is completely free of charge, and website users that refer HipCamp.com to private landowners who may be interested in signing up for their land sharing opportunity will receive a $250.00 credit when the land owner agrees. 

Refund Policy

HipCamp.com does not provide their own personal Refund Policy. Instead, the people that use their website to find and reserve campgrounds will need to follow the established policies of the campground, park, or land share provider that they do book their reservation with.  

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by email at [email protected] or [email protected], depending on your issue, or you can use their website’s Live Chat service when available. 

Reputation

While there are not many reviews of this website from people who have successfully used their tools to book campsites, there are a variety of reviews from travel blogs and websites, all of which are very positive about this website is attempting to do and what they offer their users. 

Competitors and Alternatives?

If you are happy camping at a traditional campground, National, State, or Regional park, there are many other websites that will help you find available campsites as well as pricing and reservation information.

If you have experience with this company or their products, please leave your HipCamp.com reviews below.

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9 ‘HipCamp.com’ Reviews
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1 Review

HIGH FIRE DANGER, Tresspassing



July29, 2019

Our property is located in a RURAL dry, treeless, desert-like terrain. (grasses, tumbleweeds,etc.) We own several acres/parcels. (Some are fenced, some are not.) All property has established roads to each piece. (dirt, rock, gravel)

Recently, we have found folks ILLEGALLY camping on our property, thanks to HipCamp.com.

Those who advertised through this website FAILED to warn of IMPORTANT issues:

Boundaries

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Better off camping in back yard. Bad first impression



July23, 2019

Where do I begin? We booked two nights with a new hipcamp user. This was also our first time using hipcamp as alot of the places around us were booked, we decided to give it a try. When we went to the spot I thought we were in the right place. We had to ask a neighbor for directions and we were in a no trespassing area. When we did find the spot there was houses around which when you camp you don't want to be around houses it was a dead end road and it was a little more private than the second place we found. When we contacted the gentleman he was super nice offered us two free nights and refunded our money since we were unable to contact him being up in the mountains we had no reception. He had told us he didn't think we were camping to the weekend and the camping spot was not available yet. So we went home and tried another hip camp spot. We tried to book with another spot and it was already 6pm in the evening we had not heard from the second people. So we sent them another message and said if it was after 8:30 p.m. we would just Camp the following day but didn't want it late at night. The person accepted our booking which counted as two days but gave us a refund and hipcamp tried to keep the the service charge for Monday even though it was too late for us to go camping at 10:30 at night when the host acceptediur request. Also the refund from the other gentleman who wasn't ready for us they tried to keep that service fee as well until we complained about it. My concern is that hipcamp is still making money off a cancelled bookings, on the sites giving back partial refunds and not giving a full refund they're keeping a portion of what they call a service fee. I think it's very shady business. I also think that if somebody books a campsite after 8 p.m. they should not be billed for that night as everyone knows you can't set up a camper tent Etc in the dark...come on . And the second spot that we camped at had a beautiful picture next to a creek when we got there the house was literally 15 ft behind us along with 4 other houses in a row. On the other side of the creek was highway 74 in front of us. We heard cars all night. Our small pop up tent barely fit and they were charging 40 a night for a small area in front of their house in the mountains because they provided electricity. There was no privacy as a women to pee anywhere as behind the house was a steep mountain with lots of boulders. So disappointed. We had to complain to get a refund for the Monday they charged us for and we weren't able to go monday, we were only able to camp Tuesday. Dont think I'll be using this site again. to use a campsite here in golden is only 25 with electricity and working bathrooms. Like to make a suggestion for hipcamp if this company were mine I would make the owners send a video of the camp spot and the area surrounding and also provide the footage of the camp spot and what really is available. To be approved by the company. Cuz if this is the case I can post my backyard on hipcamp and somebody can camp out back there for $30 text me if you're interested LOL. That's just a joke

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1 Review

HOSTS BEWARE!



June25, 2019

As a host of a 150 acre property, we had high hopes for HipCamp. We were poached by Mckinzie Schulz to add our beautiful property to HipCamp -- assuming they found our highly rated listing on Airbnb. We gave HipCamp an honest shot as we thought the HipCamp guests were genuine campers, people that respect nature, and live by the mentality of pack in/pack out and "leave no trace behind" which is listed as a requirement in order to camp through HipCamp. We have had a small percent of guests that actually fit into this mind set. Most of our guests were inexperienced and looking to drink and party. The most recent issue occured when multiple guests started showing up for a 4 person reservation - even though our Welcome Guide and email correspondence with the guest said NO additional people on the property, no parties, no smoking, no garbage left at the campsite, and no pets. We worked with the guest and agreed to 14 people total and charged accordingly. To our dismay, an additional 9 people showed up totaling 23 people for a 4 person reservation. The evening turned into a party. People smoked even though we are in an extremely high fire area and state it is not allowed. Someone brought a dog and refused to remove it so we agreed to a pet fee. Guests used firewood without paying the firewood fee. The guests left a full dumpster amount of trash behind. We explained to the guest that if they do not remove the illegally dumped trash, we would file a police report. In the end, they came back removed the trash. Again, the guests knew they were responsible for all garbage. To top it off, after adjustments were made to the reservation to accurately account for total guest number which we felt content with, Annelise Poda from Support reversed the amount of guests (even though a picture was provided of all 23 guests), leaving us with an outstanding bill for unauthorized guests and firewood used. We are also now in the process of implementing our steep smoking fee with the guests because of the time, effort, and stress this has caused. If Annelise did not reverse the accurate guest amount, this would have been resolved.

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1 Review

My first exkperience with Hipcamp SUCKED



June13, 2019

I would give a negative 5 stars if I could. I tried to book a site, but their listing was incomplete and dishonest, so immediately I tried to cancel the the reservation but even though I tried to contact the immediately, there was no response from the host by phone or online, no one to talk to at the website, 2 days later after contacting my credit union to cancel payment to them, they emailed me back asking me to not follow through with my back and that they would give me a refund. They did but charged a fee for customer service which I should have never even needed. What a complete shoddy business and ripoff. Stay away from these con artists.

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1 Review

Hipcamp is a huge scam



May26, 2019

My boyfriend and I rented a “yurt” through Hipcamp because the Airbnb we got cancelled at the last minute. There were hardly any photos of this “yurt” but we were desperate for a place to stay in the area due to an event going on. Luckily we drove to the site early to check it out because the site was a DUMP. Literally. There were parts of furniture, cars and junk everywhere. The “yurt” was held together with tarps and duct tape. There were holes all over the tarp and clearly it looked like the owners just dumped old crap from their house in it. The bed wasn’t made, it literally looked like someone was currently sleeping in it. We were so freaked out we drove 2 hours home completely exhausted. Hipcamp also refused to refund us the $100 (!!) we spent. A friend of ours also used Hipcamp and got scammed. They booked a plot of land to camp on out in Palouse Falls and the address was wrong, by the time they found it, it was literally a dump with broken down cars everywhere. The host wouldn’t respond to emails and his phone was disconnected. They stopped by the neighbors house to make sure they were in the right place and they said this happens “all the time”! How on earth are people getting away with scamming campers!! And Hipcamp isn’t doing anything about it!! Beware of this site!

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1 Review

The other side of hipcamp.com



April1, 2019

I have been and still am a hipcamp host and I've also hosted on airbnb and freelance. We host about a thousand campers per year on 6 sites on our 722-acre ranch.
We work daily to provide clean, beautiful overnight lodgings, tent sites and cabins, for domestic and foreign visitors.
Yes, we do well financially and, yes, our ratings are very high.
Part of that is us and our ethic and the other part is the hipcamp.com platform and approach. I only wish all the businesses I deal with were as responsive, friendly and helpful as hipcamp. These folks take their mission seriously, as we do.
We're not without our slip ups and faults, nor are our campers, nor is hipcamp. All human.
Hundreds of 5-stars come from somewhere, though.
Gary- River Ridge Ranch

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1 Review

They spammed me



August20, 2018

Just got spam from HipCamp. They worded the email as if I had contacted them, and asked if I was still interested in hosting. Of course I had never heard of them. I hate spam and I hate slime ball tactics like this. Not sure where they got my info. If you're legit, act like it.

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September 27, 2018

Hey Chris,

I'm really sorry to hear about this, we're sorry you had a poor first impression of Hipcamp!

I'd like to look into the situation further to understand why you got the email you did if you didn't express interest in Hipcamp previously. If you could email [email protected], I can take a look and learn more about why you got this message.

Hope to hear from you soon!

Annelise

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1 Review

You are on your own!



July4, 2018

I rented a campsite through this portal and the only part of the experience which went well was how easy it was to pay them. After they had my money I was hosed. The camp site I rented in no way resembled the one I got when I arrived with my tent. The landowner stated outright the campsite I viewed and booked was what everyone thinks they are getting but they assign you to whatever they have available when you arrive. It's called bait and switch... This property had nothing but GLOWING reviews but when I tried to leave my own terrible review, there was no way to do so. Hipcamp provides ZERO support! Buyer BEWARE!

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September 27, 2018

Hi Bob,

Annelise from Hipcamp Support here. I just came across your review, and I wanted to get in touch say how sorry I was that you had this experience at a camp that was listed on Hipcamp!

We value camper experience very highly, and agree that campers should be placed at the appropriate campsites that they book and see the details of online. We would really like to know more about your booking so that we can follow up with the Host and ensure that this is not how they are operating.

Please get in touch at [email protected] and we would be glad to make this right! Thank you, hope your Summer has been a good one since you left this post.

Annelise

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