HipCamp Reviews

HipCamp
( 32 reviews )
Website: www.HipCamp.com

HipCamp Customer Reviews

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DO NOT BOOK WITH HIIPCAMP
November 8, 2023

My Campground THE HILLCREST RIVER CAMPGROUND in Cumberland Maryland had great reviews and was Nominated for Hipcamp's Best tent/RV site in the US? Because I have a Bible Scripture Sign at the entrance to my Campground Hipcamp's founder and President Alyssa Ravasio Deactivated my Account. DO NOT BOOK WITH HIPCAMP. THANKS DONELLY 301-777-3472 or 301-707-7098

Absurd Policies
September 26, 2023
They seem to care more about crafting policies that include as many leftist buzz words as possible instead of providing a quality product. Their policies look like they were written by a fresh out of indoctrination new graduate fresh off feeding from their Marxist professor's teats. They tirelessly babble on about microaggressions, environmental indignities, elicit feelings and other nonsense terms that belong confined to liberal campuses. They even provide a resources section at the bottom that reads like the works cited page for a college essay at a liberal arts university.

Not hip, not happy
September 1, 2023
Seemed like a good idea and the host was very helpful, but Isabella would not refund their service fee on a reservation that I asked to cancel immediately upon learning that there was a fire ban. The host totally understood, but hipcamp will not refund my service fee. Not going to use hipcamp again.

Weak verification process
August 25, 2023
I own a campground. Hipcamp let someone sign me up and start taking bookings without ever talking to me, the owner/operator! And now they are impossible to contact, this is a disaster!

Remove negative review
August 2, 2023
I had an unpleasant experience with the first Hipcamp stay and left a negative review, however after 3 months I found it was silently removed by the platform, no wonder the rating of this host is 100% positive. Won’t use this app again.

Stayed in a Hipcamp approved dump market med as a campsite.
July 16, 2023

Stayed at a location that was advertised as out in nature, the place was littered with trash, a burned out vehicle and building, abandoned vehicles. The host harassed us for more money in cash and since the road in wasn’t maintained and directions were bad we ended up with thousands in damage.

We contacted Hipcamp, provided pictures and information and Hipcamp said the host said he gave good information, yea there is a burned out vehicle from a year ago and admitted to asking for cash and they basically told us too bad, so sad, we don’t care. Beware when booking through Hipcamp.

THIS COMPANY IS HORRIFIC TO DEAL WITH! RUN!!!
January 11, 2023

Discriminatory and lousy ego eccentric support. They hide behind "Our Team" every time you ask to speak/escalate beyond the person who does not have basic English comprehension skills. You go days back and fourth with extensive delays, sometimes multiple days of silence for urgent situations with their support team explaining things before you just reach a limit of frustration and ask to escalate.

They also do no stand by their hosts cancellation policies. It's clear they have no interest protecting land owners. I DO NOT RECOMMEND WORKING WITH THIS COMPANY!

Scam
September 10, 2022

Very deceitful. We were told it was 7 miles outside of Jackson Hole, Wyo. It was advertised as an RV park, and I was renting a pad with all hook ups. Well as it turned out , it was some ladies RV pad next to her rundown dumpy house in Idaho, an hour and a half away.

Needless to say we did not stick around. I’m livid! It ruined our vacation and I feel like I was lied to. The directions were extremely vague and never gave the State it was located in. If it it had said Idaho, I would’ve known instantly that it was a scam.

Run don’t walk away. It’s a giant rip off! We lost over $150 dollars on it. I’m beyond angry!!!!!!!! And we never got to see the Grand Tetons.

Read the description carefully regarding length of camper
August 20, 2022
We booked a site on Hipcamp for our 27' camper. I noticed that it said something about 35' max. But just two days before we were to arrive, we got a text saying that our travel trailer was too long. As it turned out they include the "towing device" in that total. Then they charged us 18% when we cancelled!

Shady run company
July 11, 2022
Shady is what comes to mind. They don't do their accounting correctly and short change your weekly payments if you're a landowner. Many issues within the system and the non-professional people running it. Bullying within the support department towards account owners. Refunding customers without asking landowners if they want to refund them. Don't bother they'll probably go out of business.

Copa July 11, 2022

Ha Ha I agree!!

No Customer Service Number..
May 28, 2022

I was going to use HipCamp on my property unfortunately it is difficult to deal w/ their Robot who keeps giving me ans. to questions I am not asking!!!

There is no Customer Service number to speak to a Human Being.. How can anyone run a business w/ no phone number.

This will be as aggravated as I get w/ this company... waste of my time and energy.

Sp glad I am not going to use them.. who needs this much trouble just trying get syarted!!

I need help deciding whether to use it or not
May 26, 2022

I'm wanting to camp this weekend, and everything we usually use is booked. So I'm looking to use hipcamp to camp at hidden valley fun time happy camp, but am kind of sketched out considering they don't have their address on there for me to find where to go. I'm scared to put in my card info just to get scammed. Will they give me the address after I book it? Will they send me the address through my email? I need answers before booking.

DonnaBryson June 05, 2023

I had only positive situations with campers and prompt payments.

Susan July 03, 2023

After a year as host, I too have only had positive exposure with Hip-campers. We have a $70 per night fee and very private campsite in a riverfront grove within 1,200 feet of our home. The payments have been prompt but reaching an actual person to voice a concern is a dead-end.

Hindsight is 20/20
February 25, 2022
Hipcamp is designed to bring campers and campsites together. They do not own the sites listed, they rely on landowners to provide honest and correct information to potential guests. If you are looking to stay, read the entire description, if it says "show more" click on it. Look at the pictures, many have captions describing what you are looking at. Read the reviews. Message the host(s) before booking if you still have questions. Read any emails or texts you receive after booking. If anything looks out of sorts, check the next listing, they are all individually owned and operated.

Copa July 11, 2022

Really poorly run for sure.! Ha Ha

Karen’s Hipcamp in Palominos Arizona
February 15, 2022
Stayed recently at a place in Palominos Arizona at Karen’s camp. When we arrived the grounds were not kept up so we made a nice spot bought a weedwacker and worked for days trying to make it nicer. Stayed a month and paid for the next months rent. We ended staying two days and had to leave and she refused to give any type of refund. After all that work no thank you’d and also ended up ripping us off. My advice is Don’t stay there !!

This should be outlawed
February 14, 2022

I live across the street from a guy who owns property and has made his property into a hippy camp. Given the low price he charges per nite to sleep in the dirt, it attracts the worst of society. So I get to enjoy screaming babies, barking dogs, garbage, feces, camp smoke all summer long! Thanks Hippy crampers! Oh and of course the "host" doesn't care about the societal rejects and putting his neighborhood in danger of the vagrants that he invites into our private community. Why would he?

MaryKinney November 14, 2023

Totally agree. I absolutely despise hippy camp. My next door neighbor same issues... crying babies dogs barking wet smoky wood burning. Worst yet the river runs through our property so they sit and wash themselves. It's a very disturbing prospect and unnerving to say the least. It iS a danger just a matter of time before something happens. Not to mention the illegal outhouses... made out of pallets. Nothing good about it.

Cancel or reschedule policy designed so Hipcamp simply keeps your money.
January 25, 2022

Dont use HipCamp. They have a cancelation/ rebooking policy however Hipcamp or the camp property owner might not respond and then the reservation is final. Essentially don't book unless you are absolutely sure of the date time and place.

My wife accidently scheduled the incorrect date weeks in advance. She immediately emailed Hipcamp, the site owner and asked to cancel and move the date according to the change fees etc.

The policy was cancelation and rebooking are possible in a 1week. No response and we are out $53.10. Even worse the camp location wasn't quite what we expected when we booked on the correct day.

Hipcamp didn't respond to our requests until we disputed the charge with the credit card. Then they asked us to withdraw the dispute. They clearly don't need us as customers. No interest in fixing our situation.

Copa July 11, 2022

Yep, the customer service sucks beyond belief! They are lazzzzzzyyyyyy to an extreme!!!!

Bad place for RV parking rentals
December 11, 2021

Bad choice for RV parking We travelled from Canada to California, rented an RV and started our journey from San Francisco to San Diego. Cruise America had suggested to search for sites on either KOA ( what an AMAZING experience) and HipCamp.

We reserved a couple sites on our trip and they were horrible to say the least. HipCamp allows property owners (literally renting their backyard) as an option for RV parking. They had NO facilities or amenities (crucial requirements like water, dump or even Electric) for RV --- and the prices were HUGE not to mention service fee charges and extra person surprise costs upon arrival.

I would NOT recommend using HipCamp for anyone planning to travel with an RV.

gotgoats December 27, 2021

Every listing is different. Every host is different. Read the description, contact the host. If you want the perfect site where you don't have to level, have water, electricity, dumping read the description. It should explain what is available. Or stay at a KOA or stay home. Don't throw Hipcamp under the bus because of a few bad apples. Do some research before.

Hipcamp is not honest/upfront
October 19, 2021

So far after joining I've not been able to book any viable spot since little real information is available (unlike sites listed on Recreation.gov and similar).

Most recently I tried to find out further information as to Deep Creek Ranch (Oregon) and submitted a request over two weeks ago without a response, YET the Hipcamp listing says 100% response rate).

So far I am very concerned that HipCamp hides a lot of information from potential users.

This seems like a great idea in theory, but in practice a very shady camping listing organization.

BTW, I like to make sure of distance from the road, obstacles, etc. as we tried something similar 5 years ago and suffered damage to our RV that could have been avoided if the listing was more honest, so I have a reason to be concerned when HipCamp does not answer inquiries, hides information, and gives dishonest ratings

gotgoats December 27, 2021

Contact the Host for more info about their listing. If they don't explain their site to your satisfaction contact Hipcamp and go elsewhere. The information about the listings is provided is by the host, not Hipcamp. There are plenty of decent HipCamp sites.

Copa July 11, 2022

Shady, LOL same exact thing I been saying!!!

Confederate-Americans Evil Hipcamp Says
September 25, 2021

American Progressives are noted for diving in head first without knowing the depth of the water. Hipcamp is a broker of camping sites, similar to what Air BnB is for bed and breakfast sites. I rent campsites on my property. My property is in the mountains of North Carolina, near Franklin. I have been registered with Hipcamp since 2017. Recently (Today is 24 September 2021.), Hipcamp announced an “Inclusiveness Policy.”

As part of that policy, they said they would not represent campgrounds that display the Confederate battle flag. They listed “Confederate battle flag” just before they listed “Nazi swastika” and in the same sentence, which shows their lack of knowledge of what they have chosen to deride, demean, and degrade. By this announcement, Hipcamp egregiously, blatantly, and insultingly attacked my heritage.

I have displayed a Confederate battle flag at the door of my house as long as I have lived here. I have lived here from before I began renting camp sites. I began renting camp sites before I registered with Hipcamp.

Why would I not display a Confederate battle flag? I am a Confederate-American, I live in Confederate-America, the South was right, and my ancestors played an honorable role in the war. Family members died in the war. Family members returned home from the war, maimed for life. Family members, previously solidly middle-class, were impoverished by the war. Yes I display the Confederate battle flag. Doing so honors my ancestors. Doing so honors the Confederate soldier. (The Confederate soldier is as deserving of honor as any other soldier.) Doing so expresses my love of and pride in my homeland. From the time I was an elementary school student, the Confederate battle flag has stood for my belonging to a people, to a history, to a homeland.

I replied to Hipcamp’s announcement: “Would you spit on the graves of your ancestors? That is what you are asking me to to.” Hipcamp cancelled campers who were booked with me for future dates, and Hipcamp did this without either telling the campers why or notifying me of their action.

Hipcamp egregiously, blatantly, and insultingly attacked my heritage. The Confederate battle flag represents much that is nobel and honorable and just. Hipcamp made the Confederate battle flag out to be something evil. Those who get their knowledge filtered through the narrowness of the progressive philosophy instead of getting their knowledge directly from the broadness of history and heritage, condemn themselves to such mistakes.

Kim May 11, 2022

We live in Otto, NC. Would you pls be so kind as to contact us regarding your experiences with HipCamp as a host? We are AirBnB host (cabin). I'm not sure how to have you contact us directly w/out putting all of our info out there. We are listed in the phone book under David Lippy (only Lippy in there). Thanks.

Worst camp experience I've ever had
June 5, 2021

First and last hipcamp experience. Awful. Just awful. Friend booked it. The host told them, and we paid for, every site on the property, as we had a big group. We get there, the property is trash, like an old junkyard, and some drunk old guy had been there since the prior weekend with his camper. Now we thought we were renting this cabin that was on site. Turns out, it was a cabin for the whole campsite which contained the bathrooms and shower and stove and fridge.

This "cabin" was right outside where we were all camping. The old guy stashed his beer in there, and wouldn't leave us alone. He comes up to our camp and leaves us in disbelief as he says he is sleeping in there that night(this is after lying to us saying he was leaving that night at 7pm). Well his family came and they apparently decided to stay. Blasted music all night and he had some kind of weird lighting setup rig at his RV as well. Brought his dog around unleashed which proceeded to mess with my dog. Was a complete drunk.

Meanwhile, 3 more RV's pull up and people proceed to just walk right through the middle of our camp, go in and out of the cabin all night, bring their dogs right through our camp, like WHAT????

The "fishing pond" on site looked like a dude just bulldozed some dirt into mounds to make a hole like 50 feet across. There was no fish in there- it was just a makeshift retaining pond in the middle of the junkyard woods and this dude actually put boats around it. One could paddle across this pond in 5 seconds. The actual grounds had very little decent area to even make camp - it was hilly, rocky, full of metal junk everywhere.

Easily the worst experience I have ever had camping and I camp ALOT. It was Michael K's camp in Ripley, NY. There's a million better campsites all along Lake Erie, not sure why our friend went with this hole, except to say that hipcamp is very deceptive and won't allow you to leave a review if you didn't book the spot yourself and even then only in a small window of time. That's why there were no bad reviews on this clearly awful campsite.

gotgoats December 28, 2021

Not all Hipcamp listings are the same. If you had such a bad experience I hope your friends let Hipcamp know. I also hope they read the Hipcamp review for that listing. If it was so bad, previous campers should have mentioned it. (The ones that actually booked the site are the ones to review it,) FYI hosts have a lot less time to leave a review than the campers. If you got bad service at a McDonalds would you not go to any other McDonalds? Inform Hipcamp and they will deal with the guy.

Copa July 11, 2022

All Hipcamp sites are this bad!!!!

Copa July 11, 2022

gotgoats soooo works for Hipcamp!