HipCamp.com Reviews

HipCamp.com
Based on 6  Reviews



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About HipCamp.com

HipCamp.com is a website and company who describes themselves as the most comprehensive database of camping sites on the internet, as well as a place where private land owners can use their land to earn money beneficially. 

How Does It Work?

According to their website, the creators of HipCamp.com believed that it should be much easier to find a single place where campers and lovers of the outdoors could find interesting and fun places to camp all across the United States. Because of this, they created a database of all the National, State, Regional, and Army Corps parks in all fifty states, resulting in almost 300,000 campsites spread out across the US.

But HipCamp.com says that the reality is that 60% of the land in the United States is privately owned, so in addition to creating a database of these already established parks and campgrounds, they also provide a place where people can list their privately owned land as a place for campers to enjoy and so they can make extra money.

HipCamp says that giving people a way to use their land in order to make money without developing it, but rather in an environmentally responsible way, helps people feel motivated to keep their land protected. In this way, they hope to not only provide useful tools for people who already love the land, but to inspire a new generation of people to feel connected to the world around them.

Using their website is very simple. All you have to do is input the zip code of the area where you are hoping to camp and they will show you all the available sites in that area. You can choose to only search their land sharing properties, if you are specifically interested in unusual and more unpopulated camping options. 

Cost/Price Plans

Using this website to locate campgrounds and parks is completely free of charge, and website users that refer HipCamp.com to private landowners who may be interested in signing up for their land sharing opportunity will receive a $250.00 credit when the land owner agrees. 

Refund Policy

HipCamp.com does not provide their own personal Refund Policy. Instead, the people that use their website to find and reserve campgrounds will need to follow the established policies of the campground, park, or land share provider that they do book their reservation with.  

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by email at [email protected] or [email protected], depending on your issue, or you can use their website’s Live Chat service when available. 

Reputation

While there are not many reviews of this website from people who have successfully used their tools to book campsites, there are a variety of reviews from travel blogs and websites, all of which are very positive about this website is attempting to do and what they offer their users. 

Competitors and Alternatives?

If you are happy camping at a traditional campground, National, State, or Regional park, there are many other websites that will help you find available campsites as well as pricing and reservation information.

If you have experience with this company or their products, please leave your HipCamp.com reviews below.

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6 ‘HipCamp.com’ Reviews
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1 Review

My first exkperience with Hipcamp SUCKED



June13, 2019

I would give a negative 5 stars if I could. I tried to book a site, but their listing was incomplete and dishonest, so immediately I tried to cancel the the reservation but even though I tried to contact the immediately, there was no response from the host by phone or online, no one to talk to at the website, 2 days later after contacting my credit union to cancel payment to them, they emailed me back asking me to not follow through with my back and that they would give me a refund. They did but charged a fee for customer service which I should have never even needed. What a complete shoddy business and ripoff. Stay away from these con artists.

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1 Review

Hipcamp is a huge scam



May26, 2019

My boyfriend and I rented a “yurt” through Hipcamp because the Airbnb we got cancelled at the last minute. There were hardly any photos of this “yurt” but we were desperate for a place to stay in the area due to an event going on. Luckily we drove to the site early to check it out because the site was a DUMP. Literally. There were parts of furniture, cars and junk everywhere. The “yurt” was held together with tarps and duct tape. There were holes all over the tarp and clearly it looked like the owners just dumped old crap from their house in it. The bed wasn’t made, it literally looked like someone was currently sleeping in it. We were so freaked out we drove 2 hours home completely exhausted. Hipcamp also refused to refund us the $100 (!!) we spent. A friend of ours also used Hipcamp and got scammed. They booked a plot of land to camp on out in Palouse Falls and the address was wrong, by the time they found it, it was literally a dump with broken down cars everywhere. The host wouldn’t respond to emails and his phone was disconnected. They stopped by the neighbors house to make sure they were in the right place and they said this happens “all the time”! How on earth are people getting away with scamming campers!! And Hipcamp isn’t doing anything about it!! Beware of this site!

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1 Review

The other side of hipcamp.com



April1, 2019

I have been and still am a hipcamp host and I've also hosted on airbnb and freelance. We host about a thousand campers per year on 6 sites on our 722-acre ranch.
We work daily to provide clean, beautiful overnight lodgings, tent sites and cabins, for domestic and foreign visitors.
Yes, we do well financially and, yes, our ratings are very high.
Part of that is us and our ethic and the other part is the hipcamp.com platform and approach. I only wish all the businesses I deal with were as responsive, friendly and helpful as hipcamp. These folks take their mission seriously, as we do.
We're not without our slip ups and faults, nor are our campers, nor is hipcamp. All human.
Hundreds of 5-stars come from somewhere, though.
Gary- River Ridge Ranch

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1 Review

They spammed me



August20, 2018

Just got spam from HipCamp. They worded the email as if I had contacted them, and asked if I was still interested in hosting. Of course I had never heard of them. I hate spam and I hate slime ball tactics like this. Not sure where they got my info. If you're legit, act like it.

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September 27, 2018

Hey Chris,

I'm really sorry to hear about this, we're sorry you had a poor first impression of Hipcamp!

I'd like to look into the situation further to understand why you got the email you did if you didn't express interest in Hipcamp previously. If you could email [email protected], I can take a look and learn more about why you got this message.

Hope to hear from you soon!

Annelise

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1 Review

You are on your own!



July4, 2018

I rented a campsite through this portal and the only part of the experience which went well was how easy it was to pay them. After they had my money I was hosed. The camp site I rented in no way resembled the one I got when I arrived with my tent. The landowner stated outright the campsite I viewed and booked was what everyone thinks they are getting but they assign you to whatever they have available when you arrive. It's called bait and switch... This property had nothing but GLOWING reviews but when I tried to leave my own terrible review, there was no way to do so. Hipcamp provides ZERO support! Buyer BEWARE!

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September 27, 2018

Hi Bob,

Annelise from Hipcamp Support here. I just came across your review, and I wanted to get in touch say how sorry I was that you had this experience at a camp that was listed on Hipcamp!

We value camper experience very highly, and agree that campers should be placed at the appropriate campsites that they book and see the details of online. We would really like to know more about your booking so that we can follow up with the Host and ensure that this is not how they are operating.

Please get in touch at [email protected] and we would be glad to make this right! Thank you, hope your Summer has been a good one since you left this post.

Annelise

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1 Review

Scam!!! They don't pay their hosts!!!



August29, 2017

After hosting a eclipse event that I rented 3 sites out on our place through hipcamp for $00.00 each. They customer paid hipcamp and hipcamp has not paid me. At first they kept saying sorry for not disclosing how you get paid. Then they said great news funds will be sent out August 23rd. 2017 and will take up to 24hrs to get. Since then they will not return calls, emails etc. Its now August 29th and I still have yet to be paid. They have removed all contact phone numbers from their website and the number that were there are disconnected. I have already made a claim through the Federal Trade Commission and will go the bbu and others. I'm looking for other people that have been burned by this group to get a class action going. five 0 three 9 one 0 three 4 two 3

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September 11, 2017

Hi Alena,

Tyson from Hipcamp here. We appreciate all of the hard work our Hosts do to make magical experiences for the Hipcamp community, so we know paying you as promised is not only fair and crucial to your success, but it's an integral part of Hipcamp's success as a whole. I wanted to take a minute to apologize again for the delay you experienced in your payment and review what we did with you to address your concerns.

As we worked through this together, we noticed that your banking information was incorrect and were able to correct it by guiding you to review and update the data our payment processor had for you. We then advised you on the payment schedule to ensure that you were aware of the timetable in which your payment would be processed. Of course, given the inconvenience you experienced with this delay, we were also happy to manually process your payment outside of the scheduled cadence.

Again, I'm so sorry that you weren't paid when you were expecting, but we were happy to work with you to resolve those concerns in real time. Unfortunately we haven't heard from you since then, but we welcome any additional feedback you may have for us! Reach out to [email protected] or 415-634-7952 and we'll be happy to continue the conversation.

June 21, 2018

This review is concerning to me, and I would think that the poster should respond or this website should remove the review. As a potential consumer, I want to know if this was resolved and on the poster to provide the correct details, or if it is skirting. I'm excited about the site, but really concerned how they approached me on my personal cel from Airbnb listing, a my info is supposedly private until a booking is made. In fact, I just looked as a guest and did not have any way to see my cel number. So are they booking and then cancelling so they could get my cel, or is Airbnb screwing me...I'll be calling to find out, and not using Hipcamp until I have an answer as to how they think it's okay to contact me on my personal cel when it should not have been accessible through reputable means...it is my first contact with them, first time I've heard of them, and I'm already turned off by the less-than-honest antics.

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