Health Markets is a independent health insurance firm that's licensed to market and sell health insurance in all 50 states.
How Does It Work?
HealthMarkets.com states that it searches more than 200 insurance companies and thousands of individual insurance and Medicare plans in the areas of Health, Dental, Vision, Supplemental, and Life Insurance.
Their website says that they work with more than 3,000 licensed and knowledgeable insurance agents, offer personalized phone assistance, and offer a "Best Price Guarantee."
This guarantee states that federal guidelines regulate that,
"premiums charged by a carrier for a particular insurance product must be consistent; regardless of whether you buy it from HealthMarkets Insurance Agency, from a competing agency or directly from an insurance carrier".
This means that you will pay the same premium whether you buy it from Health Markets, a competing agency, or directly from an insurance carrier
Customer Service Contact Info
Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at 800-827-9990 or by submitting them directly to their website.
Cost & Price Plans
The use of HealthMarkets.com is free, as are the services they provide, the quotes you receive, and any information you receive from agents you are connected to through this service.
However, there are always fees associated with the purchase of health insurance, which you should carefully consider before agreeing to any contract.
Because the services they offer are free, they do not offer a traditional Refund Policy.
Customers who are interested in a potential Refund or Cancellation Policy from the insurance companies themselves should speak to one of their representatives.
Health Markets seems to have mixed reviews from customers, though this is not unlikely for websites that work with large, nationwide insurance companies or provide insurance themselves.
On Reviewopedia Health Markets has collected mostly negative reviews of HealthMarkets, with customer complaining about poor customer service and excessive marketing calls after submitting their personal information.
HealthMarkets.com has an A+ rating from the BBB, though the company has a rating of only 1/5 stars from 14 customer reviews there, as well as 22 customer complaints in the last 3 years.
Competitors and Alternatives?
There are many other websites that help people find insurance plans and quotes, whether they are an insurance provider themselves or simply a matching service.
One example that we have reviewed previously is DentalPlans.com.
If you have any experience with HealthMarkets.com or their services, please leave your reviews below.
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