Harvest Right In Home Freeze Dryer Reviews

Harvest Right In Home Freeze Dryer
( 6 reviews )

HarvestRight.com is the online home of Harvest Right In Home Freeze Dryers, a new in home kitchen appliance which promises people the convenience of commercial quality freeze drying in their own home.

How Does It Work?

According to their website, Harvest Right is the only company which has built an In Home Freeze Dryer that is truly small enough in size to comfortably fit in your home while still being powerful enough to freeze dry all the foods you may want it to. 

Their products are very simple to use as well. Customers can place fresh or cooked foods into the dryer where they will be frozen to -40 degrees Fahrenheit or colder. After the food is frozen, the freeze dryer creates a powerful vacuum around the food, and as the food slightly warms up, the ice will turn into vapor and evaporate. 

Customers can then store their foods in Mylar bags, mason jars, or cans along with an oxygen absorber to ensure freshness until you decide to open it. Their website says that their foods and meals can be rehydrated in just a few minutes, and fully restored to their original textures and tastes. Their website provides a full guide for rehydration of Meats, Vegetables, and even Fully Meals. 


Cost/Price Plans

As a large scale kitchen appliance, freeze dryers are not necessarily inexpensive. In fact, their website shows prices which currently range from around $2,600 to around $4,100, though prices may vary. In addition, there will be shipping charges assessed for this product, and as it is complicated and these products are very heavy, these charges are often expensive as well.

Refund Policy

Their website says that in home freeze dryers can be returned within the first 90 days as long as they have not been used, though the website is unclear whether this 90 day period begins on the date of purchase or on the date of delivery. 

Regardless, the website says that customers will not be charged any restocking fees for returning their products, however they will be completely responsible for all shipping fees, both the original fees and the return shipping fees. Harvest Right will issue your refund after the freeze dryer has been accepted and inspected. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-865-5584 or by submitting them directly to their website through their Contact Us link.  


It is not surprising that there are not many reviews for this product at this time, as there likely isn’t an incredibly huge market for in home freeze dryers at all times. However, as far as the few reviews which are available are concerned, they all seem generally very positive about the quality of service this appliance provides.  

Competitors and Alternatives?

As mentioned above, Harvest Right claims to be the only company at this time that provides commercial quality freeze dryer in an in home appliance.

If you have any experience with this company or their products, please leave your Harvest Right In Home Freeze Dryers reviews below.

Harvest Right In Home Freeze Dryer Customer Reviews

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Good luck
November 23, 2021
My experience mirrors other disgruntled Harvestright freeze drier owners, wonderful food, terrible customer service. When th3e machine works it is a wonderful experience but if you expect it to keep working you had better line up with people outside of the Harvestright organization. If you are patient enough the "tech support" people will eventually call and talk to you. This has been my experience, talk only, no logical troubleshooting steps just sort of throw out some words and maybe something will stick. Find a group that will support you in your efforts to keep it working, that may be your only hope.

Works great but needs regular maintenance.
September 8, 2021

We have had a Medium Harvest Right Freeze-Dryer for a little over 3 years now. We love it! We have had a couple minor issues (control board shorted out) but they replaced it for a minor fee even though we were out of warranty.

If you realize this is a rather complex machine that needs regular maintenance, you will be fine. We built a back-flush for our oil pump that works great and is much easier than the manual filter system that comes with the unit.

If you are expecting something that is plug and play, this may not be for you, but it you recognize it needs some attention and you are willing to think outside the box to tweak a few things, it is a lot of fun and it preserves food wonderfully. We love ours and highly recommend it.

Well made machines, great service
January 27, 2021

My mother and I both purchased a Harvest Right Freeze Dryer this past year. We are absolutely loving the machines. Easy to use and work very well. Hers has not had a problem at all. Mine has given me a couple of error messages.

I contacted the company and their customer service was timely and helpful. They had to send my info to a technician. It took a couple of days but he called and helped me with my problem. He also answered all my questions and explained everything very well.

With all the machines they have out there now I expected slow or bad service but I am very pleased with my experience.

Harvest Right Small Unit
December 22, 2018
I am very happy with my HarvestRight. I've done all kinds of snacks and prepared for disaster as well. Worth the money spent for a solid product.

If not for the great food when the unit works, I'd say don't buy
July 11, 2018

The food is awesome. The cost is out of this world, which seems to be where they get their customer service agents.

I was shipped a bent unit concealed in a perfect box and since I didn't know to check everything before signing, they told me I was just screwed. They did finally send replacement parts, gurdgingly, and it was up to me to replace them.

The unit worked for about 2 weeks when I finally got it put together, and the oil pump started leaking. I wanted an oil free after seeing first hand how MUCH work was involved with the oil based. I was told I was in line (near the front) for units coming in in April. I called and called. Not in yet, Not in yet, then in May All gone. None left

Then I was "put in line" for ones coming in in May. I pre-paid $1.300 to make sure I would get one since I'd been waiting for over 2 months already. I started calling again and again. No in yet. Not in yet. I was desperate as it had been going on over 3 months at that time.

I emailed Jill at commonsensehomesteading (FB). Within 15 min, my new pump was on the way. Before the pump arrived, 6 months of my 1 year warranty was used up by Harvest Right. A 1 yr warranty for a unit costing $3,500?????????????

I'm 70 and have challenging health so I need to have affordable, easy prep food set by for my later years, or I NEVER would buy the unit. I'd wait for their competition.

If you need or want one now, DO NOT BUY DIRECT FROM HARVEST RIGHT. Buy from Jill, so you have someone who can get results on your side

Thoroughly Disappointed
May 26, 2017

I, too, read this review prior to purchasing a Harvestright unit. Presently, I am terribly disappointed with the customer service exhibited by the company and sincerely wish that we never made the purchase.

As a valued customer, veteran and small business owner, I have experienced a horrific journey with receiving a replacement vacuum pump for the dysfunctional unit that arrived with the freeze dryer. Today, after an extended non-resolution period, the following email was sent to Harvestright:

I have phoned and spoke with various representatives (Jared, Cody, Colby, etc.) consecutively for the past four days, requesting a tracking number for the replacement vacuum pump.

Having received no reply, erroneous tracking information and failed assurance that I would "receive the information via email," the level of customer service demonstrated has been abysmal.

I anticipate receiving the correct tracking information for the replacement vacuum pump today, 26 May 2017, as my business has been directly impacted by the promise that "it will cross the other vacuum pump in the mail"- Colby Turner, 22 May 2017.

If I do not receive the information, as promised by the aforementioned representatives, I will file a complaint with the Better Business Bureau and move forward with legally rectifying the situation.

Having been truly excited about my freeze dryer in the past, I am very disappointed with the customer care "run around" exhibited.

Madinah Slaise, MSN, RN-BC

Captain, US Air Force

**end email**

Having researched BBB reviews, I noticed that a complaint was filed which mirrored my experience without deviation.

Don't believe me, visit the BBB site and insert the following info:

Company: Harvestright.com

Location: North Salt Lake, Utah

Don't be fooled by the fancy youtube videos and website, harvestright is the worst company that I have ever encountered.

BrentVarner December 03, 2017

I do not own a Harvestright freeze dryer but am planning on getting one in next few weeks. I did search the BBB website and they have a 'A+' rating which is EXCELLENT. I found a few poor reviews with this company over 5 years ago but within the last 5 years I have found nothing but great reviews. I would feel very comfortable ordering from this company.

JanieKehr July 11, 2018

I can only say that you have a vested interest in the company or ownership, or some connections when purchasing it.

I do love the food and would invite an update if you've had any experience with customer service