Grabr Reviews

I traveled and delivered products at the beginning of March. 3 months later, still no payment. And no response from the company, despite my multiple communications. They are terrible; do not work with them!

Grabr promises in the terms and condition to pay for the products and deliverers within 15 business days of confirmed delivery of the order to the shopper but It never done so. It also promised to pay interest occurred for delayed time but never did.

They don't pay within 10 business days, it has been 5 weeks since delivery of items and they even did not initiated the payout. Custormer service does not respond in 24 business hours. Now it even does not allow to submit a ticket. I drove by their SF office yesterday, the lights were on in the hallway but have not seen any human activity.

They gave another promise in 13 days ago to payout and failed it again. They already fail multiple deadline promised. The latest they promised to pay everyone buy the 20th of Oct. Guess if it happened? NO!!! They paid on 21st of October 300 dollars out of 7000 deft. So it is definitely not a server problem rather a funds problem. Liers and scammers. Beware.

Now, they post bogus reviews to pump the ratings. Pathetic!!

As some of the other reviewers have said, Grabr collects money from the buyers, and instead of paying it out to the people who actually purchase and deliver the items, they simply keep the money. The problem is long lasting and widespread, and doesn't appear to be getting better.

Imagine if Uber Eats collected money for your meal, then made the delivery driver pay for it. Given how long this problem has been going on, it's amazing the California AG hasn't stepped in.

I also have traveled with Grabr. I have made at least 5 trips. Every time they are to give us the payback they delay "claiming the same story, "glitch on the payout systems".

I went back to my emails support at all the 5 trips I had to go after them for the payout.

This time they are claiming problem with the "company which pays us back". They requested copies of receipts.|

If I traveled, the buyer received his itens and marked as delivered and gave me an excellent feedback, what else they need?

First they took 5 days for payout, no it takes 10 business days. Even after the 10 days I am still not paid back. I had to open at least 5 support tickets to have ONE person to answer me back. Now they are questioning "claiming security issues". It is good for buyers but NOT for travelers, last time I do this.

I think they are breaking up and do not have enough capital for payouts. People are not buying as fast as they expect.|

If you are thinking of joining them as a Traveler, look for the competition. You will be better off.

I already borught grabrs 3 times I travelled. I delivered everything and some payouts are being hold and not paid to US.

When we post on Facebook page or Instagram they claim there is a problem to be solved, and kindly request travellers to DELIVER all grabrs despite being paid for the ones already delivered.

Grabr helps shoppers around the world get access to items with the help of shoppers - what an amazing concept! Better yet, it's very safe, trustworthy and much faster than traditional shipping methods. I definitely recommend it.

I depend on Grabr and it’s travelers to run my store. I sell a lot of international goods, some of which I get through suppliers, but for some specialty items, I need Grabr to keep up stock.

My only concern is that sometimes travelers cancel, which is annoying, but every time this happens their support team steps in to help and because of this, the process works well and I can keep my store stocked

I've been using Grabr since last year mainly as a shopper but also a few times as a traveler and I believe it has the potential to change the way we plan our trips. Now whenever I consider going somewhere, the first thing I do is open the app and check if I can fund my trip, or part of it by delivering stuff to locals

Really helps everytime I go on vacation to Europe. I get a number of requests for purchases to bring back home from shoppers. I've been able to reduce my travel costs by around 50% because of Grabr. It's also a great way to meet new friends overseas.

I've used it a few times to get baby clothes and toys for my nephews that are super expensive where I live and everything went great! Loved it.

Will continue using Grabr, no doubt about it.

I'm an avid traveler, and found Grabr a year ago. As i travel light, i always have extra space in my suitcase, and found out with Grabr that people wants products from other places in the world, and i get to use that extra space in my luggage to help someone get their favorite items and make some money out of it. I even made new friends and met locals!

It's super easy, and their support team helps you 24/7 if you need anything.

I used Grabr many times while I was living overseas to get products that I couldn't get away from the US. It was really a lifesaver, as I could use Grabr whenever I was craving snacks from home or needed to refill on certain cosmetics products that I have to use, as I have very sensitive skin.

Now that I'm back in the US, I've actually used Grabr as a traveler, rather than as the buyer. This has allowed me to visit a few places I've had on my list while helping cover some of my travel costs. Grabr is such a cool service that works really well and connects the world, making it a much closer knit place!

I´ve bought 15 things with grabr from USA to Buenos Aires, and so far so good.

I already used Grabr for a few times. It works just fine. Travel Squad is always a little bit late with the grabs, but finally they arrive.

I´ve bought 4 items in Grabr and I´m getting those items in a few weeks.

What´s the good part? I paid less for those 4 products in America than buying only 1 of those in Buenos Aires.

So, what are the warranties a purchaser receives until his product is delivered? I mean, if a traveler accepts the delivery of a 1000$ item, but his reward it's only 100$, what insurance does the buyer have, because it is more profitable for the traveler to keep the item, than to claim the reward. Do I explain myself?

Grabr didn't take off. Most "travelers" are people working for Grabr. I had wonderful experiences with legit travelers. Problem comes when the Grabr Staff disguises as a traveler and accepts your grab.

I have a 35 days delay on my Grab #71776 which was accepted by Javier Rueda (Grabr Operations Manager) according to LinkedIN. Funny thing is that friends asking iPhones and iPads to Javier (they are small and expensive and have the biggest profit) received their products in time.

He didn't reply me any message therefore i had to ask Customer Support, which poorly managed the situation by giving me a $10 coupon for my next order.

Can't recommend the service as of now.

I am really confused about Grabr, which sounds great but... consider the following purely hypothetical scenarios, which may or may not actually transpire… for a $20 or so reward, I am expected to find, buy and pay for a product, safely transport the product in my personal luggage to a foreign country, risk being charged and having to pay on the spot possibly exorbitant customs duties or risk seizure of the products or worse yet, have prohibited products or others deemed to be counterfeit seized, while being unable to explain myself in a foreign language and meet someone whom I have never met in a foreign country (safety concerns? sometimes with expensive merchandise - even more safety concerns??) where I don’t even know how to get around and Grabr is handsomely compensated for my efforts. What about those acting with criminal intent? What to do? What about fraud? What to do? What if the product is damaged in flight? What to do? Everyone knows it’s a hassle to file damage claims against airlines and no buyer wants a damaged product and I most likely will not be able to return damaged product for a refund so I’m probably stuck with it. What to do? What if I am not able to find the right customs information prior to my trip should I just risk it? What if I erroneously estimate the duties, taxes? What to do? What if the buyer fails to show up to pick up his product? What to do? What if the buyer refuses to accept delivery of the product? What to do? What if the buyer refuses to pay the duty I had to pay out of pocket? What to do? Grabr’s website says no payment is made until the product is delivered – seems like this protects buyers more than travelers. The site offers traveler ratings, what about buyer ratings? Can a buyer in a foreign jurisdiction really be forced to accept delivery? What are the local laws? What to do? Worst case, am I really expected to lug the product back to the US with me and seek a refund I may not be able to get? What if the foreign country is my final destination, am I really expected to book another flight to the country where I purchased the product just to return the product? And who will give me a refund for those custom fees? Grabr? Seems like, quite possibly, maybe or maybe not, a lot of risks! – what to do’s – for travel rewards.

I've luckily been able to have items delivered to me and have delivered items when I went down to Buenos Aires.

Here are my experiences:

As a traveler delivering grabs: Great experience, they gave me tips as to how I should go about delivering items to those that had accepted my bids, and I was also promptly paid (no longer than a week). It was a great way for me to make some extra money simply by utilizing all that extra space I had left in my suitcase.

As someone that wanted a grab/item delivered: I bought plenty of things during their Fashion Week campaign recently and received my items swiftly and promptly from a very nice traveler coming my way.

Personally, I've had a wonderful experience!