I feel like there could be something more to this program if they would simply stop the massive ad campaigns on social media and fix their existing structure and take care of current subscribers. If you have a question, it will take at least 24-48 hours to get a response, and in my experience, all of my questions were never answered. I feel like they either have non-native English speaking people answering their emails or people who dropped out of High School and can't form cohesive responses to subscriber's questions.
As for billing, it's completely fouled up. I have been trying to get a credit since August for a billing error. My emails either aren't answered or I receive cryptic emails that don't answer my question and don't have a signature line so there is no way to know who is responding.
The web interface and app are very clunky and don't work as expected. Some things you can do on the app but not on the website and vice versa. I wish I would have done more research before signing up. There doesn't appear to be any new material anywhere. The Goglia YouTube channel was last updated 2 years ago. There is new content on Facebook, but post engagement is super low (most posts have absolutely no comments). Successful online nutrition programs have a vibrant online community with lots of encouragement and interaction. Also, all of their posts are simply re-sharing of health articles from Shape, Men's Health, Prevention, etc. I would certainly expect more original content from the nutritionist to the stars!
I really wanted to love this program...but sadly I can not recommend G-Plans to anyone. :(