Goat.com Reviews
Goat.com Customer Reviews
-
Sort Reviews By:
Don't Expect much and you will be happy
I ordered shoes as a present for Christmas. I placed the order less than a day before their holiday return policy was put into effect. I emailed their customer service shortly after placing the order to see if I could still qualify for holiday returns if the shoes did not fit.
Their response was to provide the dates of the holiday return policy. After a couple more emails to clarify they said that I did not qualify for returns and added, We hope they fit though.
Not only that but one of the shoes has blemish spots. I don't care to send them back I don't care to ever deal with GOAT SHOES ever again! DO NOT BUY FROM THEM. Do not succumb to these shoe scalpers!
Watch out for shipping costs and additional DHL fees
I would never purchase from Goat.com or use DHL again. First they charge $30 to ship to Canada, then on top of that they surprise me with an almost $40 charge for processing and duties.
They do not take returns.
This is a scam, a middle-man scam that tries to gouge you with extra fee and fake duty charges (they ship with DHL, hunt up their reviews) which doubled the cost of my purchase. Reputable companies have real return policies and goat definitely does not. They tell me my sneakers are being "stored in their warehouse."
Stick with a reputable firm or eBay.
Scammed Received FAKE SHOES
My daughter ordered Air Jordan shoes for her boyfriends birthday last month. When they arrived, they were 2 different sneakers. The bottoms were 2 different colors. The logos were 2 different sizes.
One was a fake and one maybe was real.
They were fake! I emailed many times, as did my daughter but no one ever replied except for their automated email saying someone will get back to us. It has been almost 3 weeks and no resolve. My daughter is a teenager and works very hard for her money and is now out $389.000.
BEWARE, DON'T BUY FROM THIS SITE!
No customer service, No help, but most of all the product is
Scammed! Hoorible! Buyer beware!
File a claim with ic3.gov