Glampalm.com is the online home of Glampalm, a South Korean beauty company which promises that they make some of the highest quality, most innovative heat based hair styling tools on the market.
How Does It Work?
According to their website, Glampalm is “renowned as the premier styler” in South Korea and though they have previously been well known in countries all over the globe, they have just expanded their sales into the United States.
The goal of Glampalm was to provide their customers with the type of high quality tools most people only have access to when they are receiving services in the highest end salons.
Their website says that their tools put a focus on not just efficient styling, but also the best hair health. Because of this, they have “formally introduced” the world to their Healing Stone Technology, which is their combination of hair tools with ancient medicinal benefits.
The Healing Stone Technology is based on an ancient mineral is infused into each styling tool. It releases hair-smoothing negative ions and infrared rays upon application which allows the tool to smooth hair quickly with significantly more effective results than a traditional iron.
This company does carry a variety of hair styling tools, including their hair dryer and many different types of hot irons, all of which seem to be priced between $160.00 and $230.00.
It is important for customers to realize that Glampalm products are sold through a variety of different retailers, so customers may find different prices in different places, especially when you take into consideration promotions and sales.
Not all of the retailers selling their products have been authorized, however, and purchasing one of their products from an unauthorized dealer immediately invalidates the Warranty and the Refund Policy. Customers who want to make sure their product has been purchased from an authorized source should go to their website and register their purchase.
Their website is very clear that their Refund Policy only applies to products purchased from authorized dealers, so this is another important reason for customers to make sure they have purchased their product from the correct retailer and have registered it.
All unopened products in new, unopened condition can be returned within 30 days for an exchange or a full refund. If the product has been opened or used, but is still within new condition, it can still be returned for a refund, less a restocking fee of $30. In order to initiate a return of any kind, you must fill out their Glampalm Return Form and receive an RMA number, otherwise your return will not be accepted.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by email at [email protected], by email at 213-437-6938, or by submitting them directly to their website through their Contact Us link.
Unfortunately at this time there simply does not appear to be very many reviews of this brand or their products, which does seem a little surprising as they claim to be a globally respected retailer. However, of the few reviews that are provided for this company and their products, they do appear to be positive in nature and customers seem to be mostly happy with their styling tools.
That being said, customers must be very careful to make sure that they purchase this product from an authorized retailer so they can take advantage of the Warranty and the Refund Policy. Paying more than $200 for a styling tool and then not being able to make a claim against the Warranty if a problem occurs would be extremely disappointing for most customers.
Competitors and Alternatives?
There are many, many different styling tools that claim to have better than average results for their customers and which can be found at a variety of retailers, just like Glampalm, so if this product doesn’t seem like it’s the right one for you, you will have many other suitable alternatives.
If you have experience with this company or their products, please leave your Glampalm reviews below.