My name is Ali Jamal, I'm from Jordan and I'm a big fan of Xiaomi phones (Chinese Brand), I've checked out many online stores to buy "Xiaomi Redmi Note 3" Smartphone and just came into Gearbest.com website by chance.
Definitely, GearBest(GB) offered the Lowest price among all other stores and that was the first thing that took my attention to be honest, after that I read FAQ and Terms on GB website, It was clearly detailed with many professional features that made my purchase safe and protected, such as:
1. Presale Price Protection Program
2. Full Refund or resend package in case of missing or faulty product.
3. Many shipping options with tracking number and insurance.
4. Technical Support
I made my first purchase, received my order number, tracking number and even an image for my package and I was really pleased with their accuracy and honesty in dispatching my package to the shipping company in the 3rd day as stated in the product page in their website.
After 8 days, shipping company in my country called me stating that my package were lost, it was very frustrating for me but I've contacted GearBest support immediately and thanks GOD they replied my ticket at the same day and told me that they have to check my package status with the shipping carrier.
After some days, GearBest support contacted me apologizing for the delay and not receiving my order, they said that my package were lost during shipping and they take the full responsibility for that, they also offered me 2 options: either a FULL REFUND or Resend my Package for FREE and I chose the first one..
Now, I can clearly confirm GearBest is Professional, Reliable and Safe Online Shopping Store, where you can find many products with:
* The lowest prices.
* Professional Technical Support
* Insurance and Full Refund
* Multiple Safe payment methods (Paypal for example)
I have read some bad reviews on GearBest on the internet and after digging deeper into them I can clearly say that most of them are NOT REAL or because they didn't read what was written on the product page, So:
** For anyone who is hesitating to buy from Gearbest:
Do NOT, Go Ahead and be sure you will always get what ever you order from GearBest.