Francescas.com Reviews

Francescas.com
( 1 reviews )

Francescas.com is the online home of Francesca's, an independent boutique retailer that promises their customers a selection of hand-picked, beautiful apparel and accessories. 

How Does It Work?

According to their website, Francescas.com was established in 1999 when they opened their first boutique in Houston and filled it with hand selected merchandise, including apparel, accessories, and jewelry.

Their website said that their store quickly became so loved that they now have more than 670 boutiques in 48 states across the country, and they are still expanding. They have recently launched their website store so they can better reach their customers all around the US. 

Their website says that they work hard to carry “carefully-curated clothing, bright baubles, bold accessories, and playful gifts that are as fun to give as they are to receive.” They believe their customers will be able to find something special and beautiful on every visit.  

 

Customers who are interested in shopping this store’s inventory will be able to look through their products by category, including New Arrivals, Dresses, Clothing, Swim, Shoes, Jewelry, Accessories, Home, Gifts, and Sale.  

Cost/Price Plans

Because this company sells such a wide variety of products, there is no one single price or price range that customers should expect to find for the products that are sold here, especially when you take into consideration sales or promotions which may take place throughout the year, or new items that may be added to their inventory during that same time. 

Refund Policy

This company does provide their customers with a Refund Policy for all purchase that are not considered Final Sale, Intimates, Gift Cards, or Swimwear.

All eligible items can be returned or exchanged within the first 21 days of the date of delivery as long as the customer still has their original receipt. After 21 days but before 90 days has passed, items can still be returned, but customers will be provided with store credit rather than a refund.

Customers who have purchase items from their website are welcome to return their items directly to their local boutique, but if they choose to return them by mail that is an option, as long as you are willing to have $5 subtracted from your refund for a pre-paid shipping label. 

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 800-980-1180 or by submitting them directly to their website through their Contact Us link. 

Reputation

Currently it seems as though this retailer has somewhat mixed reviews, but this appears to be because of their many different locations across the United States; some customers have complained about their experiences with their local store inventory or local sales staff, which wouldn’t necessarily be applicable to the experiences of online shoppers.

Customers who are new to this company should be more comfortable trying this company for themselves because they do have a very reasonable Refund Policy. 

Competitors and Alternatives?

There are many different online boutiques which specialize in the sale of apparel and accessories, especially when it comes to women’s fashion, so customers looking for alternatives to this particular retailer will have many different options depending on what they are specifically looking for.   

If you have experience with Francescas.com or their products, please leave your reviews below.

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Francescas.com Customer Reviews

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My Shopping Experience with Francescas.com
January 2, 2018
I've online shopping experience with francesca's.com. After placing an order, I researched regarding Francesca's customer review and some people have negative reviews and some websites have positive and motivational posts, that encouraged me to shop there. Finally, the online shopping experience with Francesca's was awesome, Their customer care team are responsible and quickly, and my order was delivered at the time mentioned in the email.