Fold3.com says that their goal is to provide people with the most convenient and comprehensive access to military records within the United States branches of military, including stories, photos, and personal documents.
How Does It Work?
According to their website, Fold3.com got their name from the third fold in the flag folding ceremony, which is meant to honor and remember veterans for their sacrifice in defending their country and promoting peace.
Fold3 is a part of Ancestry.com, a well known and regarded genealogy website that helps people construct their lineage and extended family trees, and this particular website was created to specifically meet the needs of people who have had family members serve in the military and are hoping to find "the whole story" about their military service.
Fold3.com does provide people with access to some free records or information that they will not charge members for. But these resources are very limited, and customers are likely to receive much better results if they choose to purchase an annual subscription at $79.95 per year, or to maintain a monthly subscription at $7.95 per month.
The website does say that they offer a 30 day time period in which customers can request a refund of their subscription fees if they chose to subscribe to a long term plan and paid for it up front.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-613-0181 or by submitting them directly to their website through the Contact Us link.
This website seems to have a fairly positive reputation, with little complaints from users and with some positive reviews from blogs and other third party sources.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your Fold3.com reviews below.