Focalprice.com is one of China’s leading e-Commerce export sites, offering over 70,000 items across almost one hundred different categories, available to anyone looking to make an individual purchase or wholesale orders.
Focalprice.com promises that you will pay 10-70% less on your order from their website than you will at any other store online, including eBay. If you can find the same item for less online, then tell Focalprice about it in their forum and if it is legit, they will match the competitor’s price.
Once you complete your order, it must complete three different quality inspections before it can be shipped. All items from Focalprice.com ship for free, and most items automatically come with a three month guarantee.
If you do have any complaints about your purchase from Focalprice.com, they do accept returns. However, you must first check your specific item’s warranty of return to see what time frame you have to return it.
If you are within your return time frame, you then must follow the return procedure which is outlined on the Focalprice.com website. If you do not follow the procedure, the item will be returned to you at your cost and your money will not be refunded.
Focalprice.com also has a points program, where you collect points by making purchases, confirming your email address, writing reviews, posting images, posting videos, and rating your customer service interactions.
These points can be exchanged into coupons which can then be used at Focalprice.com. 55 points equals $1 off a purchase of $50 or more, and you can find a more detailed list of point exchange rates on their website.
If you have any experience with this website, please leave your Focalprice.com reviews below.
30 ‘Focalprice.com’ Reviews
I ordered 3 items FPGZA3ZXSQQS and all were shipped, however I could not use any of them. two came with the incorrect chargers and another did not function ( a mic did not work ).
I contacted them - ask them to E-mail me directly and explained the problem. they responded ( in their website, not my E-mail ) and said they wanted a picture of what was wrong - I again asked them to use my E-mail so I would not have to continue to log into their site to see if I might have a response - and asked them how I could take a picture showing that the mic didn't work ... well - finally they said the fault was with them ... but I had run out of time and they would not help me - I ask them to reconsider so I would not have to write bad reviews - now they no longer will accept anything form me - terrible !!!!
DONT ORDER FROM HERE, THEY WILL TAKE YOUR MONEY AND SEND YOU A DEFECTIVE ITEM AND GIVE YOU HASSLE ABOUT IT AND TELL YOU TO GET IT FIXED YOURSELF
I make a list of 10 reasons to don´t buy in focal price:
1 - The products don´t have quality. I receive a broken phone.
2 - The products take a lot of time to arrive (I am waiting by 3 months for a functional phone).
3 - If you have problems with the product, to have your money back have to send the item to china. Normal, but you have to pay 70% of sending cost, even if the fault is them.
4 - Focal price take a lot of time to respond too messages.
5 - They receive the money and only after this, say to you that don´t have the product in stock.
6 - The comments, rantings and videos don´t are real. I post a comment, rating and a video and don´t be aproved by them. They select the information that show in the website.
7 - The live chat don´t work.
8 - Most of the products they don´t have in stock and don´t ship in 3 days like say in the webite.
9 - Don´t meet the delivery deadlines.
10 - If your phone is broken, focalprice tell you to pay more for new one.
I bought a tablet from them but got a tablet with lower specifications instead. The website said it is dual core 1.5Ghz. I got dual core 1032 Mhz. They advertised rear camera 1.3 mega pixel. I got rear camera 0.3 mega pixels. Instead of Screen Resolution 1024 x 600, I got 800 x 430. The tablet ended up being more expensive than the UK (for the specifications I received)
Also, the tablet's ac adapter stopped working within a month and had to buy a new one.The tablet's battery is failing and lasts only 10 minutes after a full charge, and that is after 38 days of use!!! I wasted £40 plus £10 for charger and they are not responding to my emails.
Please do not buy from them, there is no warranty on goods from China and you end up paying more. They lie and never post bad reviews about their products on their website. In fact they rejected my honest review of the product.
I have orderd a lot of products over the time.
There where some trouble with some packages.
But i cant blame FP for al. Beceuase there are a lot of people between FP and me.
The service is getting better and proffesional.
great side to buy gadgets etc.
I bought a USB-VGA adapter, it was delivered after a month and a half. the product did not work at all. When I try to contact them I never got an answer. they would not answer your email and when you go to the live chat they tell you to send an email.
They will screw you up big time. DO NOT BUY from these people.
i've paid them and it's completed.
but after 3 days, i ask them why they don't ship my item, after that they replied with issue that my ordered item was OUT OF STOCK!
they tell me to wait for more 4 days, then they tell me if the item can be re-stock or not.
finally, they tell me that the item i've ordered already re-stock now for 40pcs more.. so i tell them to ship my order ASAP!
until today, i got worse feeling about them since they didn't update my order.
then you know what?? THEY SAID THE ITEM IS OUT OF STOCK!! and TELL ME TO CHANGE WITH OTHER ITEMS!!
what?? this is the way how CHINEESE DOING BUSINESS!! THEY ARE ALL DIRTY!!
NOT RELIABLE AT ALL!!
Focal price is definitely a legit store. I have bought countless watches, toys and other non-essential items including clothing from them. Watches are of adequate quality while their clothing is excellent . Since all shipping is free and is from china, i would strongly recommend you to not purchase expensive merchandise. Over the couple years i have used them i have spent over $100 in total and have only been let down once when i didn't receive a 50 cent phone case. Do not let your skepticism cost you, you ignorant moron and buy from Focal Price. If you do not, you do clearly dont deserve low priced asian goods.
Thank ye, for thou time