Filippo Loreti Watch Reviews
About Filippo Loreti Watch
The Filippo Loreti Watch, found online at Kickstarter.com, is a luxury brand Italian watch which has started a crowdfunding campaign to provide customers with high quality watches at affordable prices.
How Does It Work?
According to their crowdfunding page, most luxury watch brands are incredibly expensive not just because they are high quality, but because they require a variety of manufacturers, distributers, marketers, and retailers to all be involved in the creation and selling process.
Filippo Loreti decided they wanted to try a new approach to providing their customers with high quality watches at more affordable price points by cutting out all the middle men that were involved and instead using a crowdfunding approach to finance the creation of each individual watch.
Their watches will still be held to the same luxury standards as always, made from 316L stainless steel which offers high strength, durability, and long-lasting visual appearance. They also offer premium quality Italian leather bands that will be made to your specific wrist measurements for the best fit.
Their website says that this new approach to watchmaking will truly create luxury watches, as their watches will be limited edition and made to order, not mass produced and available at local retailers.
Unfortunately this product is not yet available for sale on the open market at this time, as they are still in process of crowdfunding on their Kickstarter page. Customers who are interested in purchasing this product at this time will be able to order one for roughly $158.18, as all prices are listed in Euros at this time, and it appears as though the full retail price of these products will be $317.42.
According to their crowdfunding page, it seems as though this product will begin being shipped to crowdfunding donators during Spring of 2017, though these dates may change in the future.
Because this product is not yet actually being sold on the open market, they also do not appear to have any kind of published Refund Policy available for their customers at this time. Hopefully once their product actually begins being delivered to customers that participated in their crowdfunding campaign in the Spring of 2017, they will begin publishing these important policies, but until then customers will need to contact their Customer Service team with any questions they have regarding refunds.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to them by using the Ask A Question link at the bottom of the Kickstarter page.
Because this company has not actually yet made this product available on the open market, there is no way to know how well it will fulfill all of the promises it has made to its consumers. However, it does appear that the other watches they have made in the past that have been sold at luxury prices are well-liked, so it stands to reason that these new collections should be made to high standards as well.
Competitors and Alternatives?
Certainly there are many different kinds of luxury watches available on the market, as well as many mid-level watches which have fantastic ratings and reviews and tend to be significantly more affordable, so customers who are looking for a watch to purchase in either of these categories will find many other options for their needs.
If you have any experience with this company or their products, please leave your Filippo Loreti Watch reviews below.
13 ‘Filippo Loreti Watch’ Reviews
very bad customer service , they do not answer , you can not modify the order by yourself and they must do it , but unfortunately they do not answer your requests
I purchased the moon phase watch and two extra straps. The first day I wore the watch it fell off three times. The straps were difficult to change and I was not happy with the watch as a result. I contacted the company for a refund and they required me to take photos of the watch and pack it up carefully for return. I also had to pay to return it. I packaged it carefully. They came back to me with a photo showing the watch just thrown in the box without care, which I did not do and close up photos of microscopic scratches that could have been polished away and were caused by their strap failure if anything, They not only refused to refund, but also required me to pay twice the postage to send it back to me.
These are difficult owners and I would make sure you want to keep the watch because you will not be able to return it.
This watch does not have functioning Day date dials as Illustrated. It is a $25 watch in a fancy box. Don't fall for the Italian branding. I actually have a watch of similar quality that I bought on Amazon for $10. Basically the watch is a fraud.
I received my watch in 8 days live in N.Y. Really looks good on my wrist fit is very comfortable a real eye catcher. Very nice and a good price.
I placed my order on January 2nd, excited and interested about a new name in the watch industry that met both quality and price points. Realizing it was a Kickstarter I remained patient through the entire year's production and shipping delays until I finally received a notification that my order shipped in mid-July.
I awaited my delivery for weeks, only for it to never reach me. When I contacted Filippo Loreti directly, I was informed that I was already delivered my package by their courier, which turns out to be UPS (not that you would know by the broken link sent to you and posted in your order section on their limited-option website).
Despite me checking, double-checking, and triple-checking all of my shipping information was correct both on the site and in direct messages with the staff, my order was delivered to an office in Port Washington, New York (I live in Virginia) and signed for by someone I've obviously heard of.
After multiple attempts to reach a representative (there's only 2 or 3 of them who don't seem to communicate with each other), I was told what I already knew, after being condescendingly informed that it was sent to MY "selected delivery address" after also receiving a concurrence that the package went to the wrong address, by a DIFFERENT representative 3 weeks prior.
As of writing this (October 14), Filippo Loreti is still "conducting an investigation" with UPS, which they've told me the last 3 times of contacted them, most recently being over a week and a half ago. With no resolution in sight, my next step is reach out to the BBB.
Long story short, this is first and LAST time I will back a Kickstarter product and I would recommend avoiding this company.
It's November 14th. I've contacted the company 1-2 additional times -and got the same response. Additionally, I contacted UPS, who stated most investigations take approximately 8 business days to resolve IF an investigation was even launched at all, which they did not see on their end.
Bottom Line, if you have an extra $300 or so that you don't mind never seeing again, FL is the company for you.