Expensify.com Reviews

About Expensify.com

Expensify.com is an online based business solutions company that say their goal is to create “expense reports that don’t suck,” and which give administrators everything they need while eliminating frustration and hassle for employees. 

How Does It Work?

According to their website, when Expensify.com began to tackle the process of expense reporting software, they quickly realized one thing: “making an expense report not suck is surprisingly difficult.”

The reality simply is that there is a lot of information to take into consideration, for both the company and the employee, and making an expense report function so that both parties have their needs met is just not easy to do. But Expensify.com threw all their time and effort into this task and believes that they have created a product which will be appreciated by everyone involved in the expense reporting task. 

They claim to have created a product that is able to “some pretty amazing things quickly, reliably, and on a global scale.” And since they’ve already put in all the hard work, they promise their customers that they won’t have to.    

Mobile Options

Actually, Expensify.com does provide free mobile applications for all major providers of mobile devices, including iOS, Android, Windows Phone and BlackBerry. The mobile app gives employees the ability to easily track their expenses, snap pictures of their receipts, and create and streamline their expense reports while they are “on the go.”

Cost/Price Plans

Currently this company offers three different packages for their customers. The first is their Team Package, which is priced at $5 per user per month and is described as the best package for startups, non-profits, churches, or student groups; any smaller group that just requires the approval of basic expenses, the ability to reimburse expenses online, and the ability to sync with QuickBooks and Xero. 

The second package is their Corporate Package, which is priced at $9 per month per user and is more suited to companies that require more sophisticated features. The features of this package includes everything in the Team Package, plus advanced policy enforcement, coporate card reconciliation, multi-stage approval, and the ability to sync with NetSuite, Intacct, Dynamics, and more. 

Finally they also offer their customers a Custom Package, which is designed for large public companies and offers everything in the Corporate Package, plus the ability to sync with Oracle, SAP, Salesforce, and FinancialForce PSA, as well as having full ERP integration. This is a custom priced package which requires clients to call the Expensify team to determine how much this package will run them. 

No matter which of the three packages you ultimately go with, the website promises you the ability to try their services for 30 days for free, with no credit card number needed at the time of sign up.   

Refund Policy

Because this company offers their customers a 30 day free trial even on their large and custom designed packages, it does not appear that they really offer their customers a traditional Refund Policy. However, if you believe that you have experienced a technical problem that is the responsibility of the company which has created an issue for you, you should contact their Customer Service team as soon as possible so they can address the problem. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected]

Reputation

In a world where people can find almost anything to complain about when it comes to reviewing products online, Expensify.com has almost overwhelmingly positive reviews. Both employers and employees appear to be extremely satisfied and happy with the design and functionality of their service. 

Of the complaints that were voiced, they almost all appeared individual to a specific users’ needs or a specific company’s needs, meaning that there does not appear to a single fatal flaw that this company or the product is suffering from.

In combination with this positive experience of previous customers, this product allows new companies to try their services for themselves for free for 30 days, which provides new clients with a great reason to try this company.   

Competitors and Alternatives?

There are many different kinds of expense reporting and bookkeeping software available online, so if Expensify.com does not meet your needs for any reason, you should be able to find a reasonable alternative.   

If you have any experience with this company or their products, please leave your Expensify.com reviews below.

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