Eve's Addiction Reviews

Eve's Addiction is an online jewelry and gift shop that started out in 2004 when their team decided they wanted to provide people with only the best and high-quality jewelry for everyone.

They have thousands of options from men, women and kids' sections that they promise will capture your attention and boost the confidence of anyone who is wearing their items.


From rings, necklaces, bracelets, earrings - there are more than a thousand pieces of jewelry you are able to browse through and choose from at the Eve's Addiction site.

They specialize in customized jewelry and are more than happy to provide you with engravings on many of the products they offer. Be sure to check out their Best Sellers list to show you their most desired collections.

They have a "Personalized Same Day Jewelry" section as well. When your chosen jewelry is from there, it will be shipped out to you in 24 hours, which is perfect for those dreaded last-minute gifts to your friends, family, or even your special someone.

Cost and Price Plans

The price range for all the products is a very large one. In fact, it can range from $6 - for their Floating Locket Birthstone Charms - to $450 - for their 14K Gold Bar Nameplate Diamond Heart Necklace.

However, you don't have to worry because the average price for their regular products is just $57. So, it won't make that much of a dent on your bank account.

They also provide free shipping on orders that are $50 or more. The shipping fee for orders below $50 depends on the weight and the delivery time you request for.

Customer Service

Should you ever need to get in touch with their customer service, you may call them during their open hours at 800.679.3837, or drop them an email at [email protected].

For any problems with the jewelry, they guarantee a 60-day return or exchange for whatever reason, except for any engraved, personalized, or clearance items.

The item must be returned in its original condition, along with any packaging that came with it.

Moreover, you may be charged with an extra shipping fee. Contact them at the email given above for details on how to request for a return or exchange.

Online Reviews & Complaints

Despite their many claims of wanting to provide the best customer experience, Eve's Addiction doesn't seem to be delivering on that promise — or delivering at all, it seems.

There were quite a few reviews from customers stating that the product they received was less than satisfactory, or even worse, they would not receive their product at all.

One customer even complained about how he received a pouch with a receipt, but it didn't contain the bracelet he had ordered. 

Their promise of high-quality products also doesn’t seem to be true, as many of their customers have complained of the flimsy material that would break in half while it was being worn.

However, despite receiving mostly negative reviews about almost every aspect of their company, there are still a number of customers who were more than satisfied with the delivery, customer service and the items that were provided to them.

Competitors and Alternatives

If you're looking for other places to browse through, you might also want to check out Things Remembered.  They also specialize in customized jewelry and gifts that are swoon-worthy.

They have a physical store in which you are able to pick your order up after 4 hours of purchasing it online.

For any last-minute gift buying, another alternative is Love, Georgie. Their website is divided into numerous categories such as "Shop by Recipient," where you will find subcategories such as Wife and Girlfriend, Mom and Grandmother, Men and Youth.

As a result, it will make picking out a gift so much easier. Last but not the least, HeidiJHale is also a great alternative.

They have a "Gift Certificate" available that will give you the opportunity to allow your loved one to choose the product they want, which will be hard for them, seeing as HeidiJHale has so many exciting and beautiful options to choose from.

Where to Buy?

Eve's Addiction does not have a physical shop, which is why in order to purchase from them, you must either go to their website at www.EvesAddiction.com, or you may check out Amazon for quite a lot of their products as well.

The Bottom Line

Eve's Addiction is just one of the many online jewelry customization shops that the internet has made way for and one of the many that has received more complaints than raves. 

Thus, that in itself does not shed good light on their products and/or company.  Try checking out other online shops to ensure a hassle-free experience and a happy wearer. 

However, if you want to purchase from them despite the reviews, then browse through their website now and choose a customized gift.

If you have any experience with Eve's Addiction or their products, please leave your reviews below.

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Eve's Addiction Customer Reviews

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December 26, 2021

Purchased a ring in September for my granddaughter for Christmas (yes, I'm an early shopper) she had the ring on for 3 minutes and the stone fell out. Called customer service and said since it was beyond their return time frame, they cannot help me. They can repair it but I have to pay all the repairs and shipping fees.

NOT HAPPY. Will not shop here again. Will worn all my friends. And I was seriously going to order her a bracelet instead but they would not credit me. So I'll shop elsewhere!

Picture Pendant
November 30, 2018
The pendant was lovely when I first received it. After about 4 months the picture started to fade and one month later it was completely gone. They only have a 60 day return policy so they wouldn’t refund my money. I would recommend never ordering from this company. Their merchandise dose not last.

Cheap cheap cheap!!!!!!
November 14, 2018
I bought a bracelet with a heart, gems inside the heart. I can tell you what I received and what they show on their site is a FAR cry from the same!!! For starters the heart isn't even centered on the band. The band is so thin and weak no doubt at all it will break after a few uses, and the heart itself is so much smaller than the photo that you can not see the "gems" at all, and the so called gems are tiny bits of plastic!!! It's so cheap looking I'd be embarrassed to give it to my daughter! I wouldn't pay $15 for it let alone $50!!! Cheap garbage!!! Now I don't have enough time to wait for my return money and to but something else for my daughter! FALSE ADS is what they do!!!! The product is nothing at all like the photos'