( 2 reviews )
Website: is the home of Etsy, one of the internet's most well known digital marketplaces, which says that their mission is "to re-imagine commerce in ways that build a more fulfilling and lasting world." 

How Does It Work?

Sellers can sign up with as a place to host their own personal independent web store. They will provide the items for sale, the personal store policies, and provide the customer service, while Etsy will bring you the customers.

Customers who are looking for unique, one of a kind items can go to this website and search through products by category, including things like Home, Jewelry, Kids, Vintage, Weddings, and more. Or you can use their search bar to find a specific seller's store, or a specific item you have in mind.  

Cost/Price Plans

For sellers there is a $0.20 charge for each individual item you list on the site. Listings last for four months or until a particular item sells. Once that item sells, there is an additional charge of 3.5% of the sale price, so sellers should keep this in mind when pricing items.    


Customers do not have to pay any charges to use, but the items they have include an extremely wide variety so there is no easy way to quote a price range.

Mobile Options

Currently has a mobile application that is supported by the iPhone, iPad, and Android devices.

Refund Policy

Each individual seller will have their own personal shop policies. It is the responsibility of the buyer to make sure they understand these policies before they make a purchase from a seller.

If, however, a customer feels that the seller is being unfair or unscrupulous in their dealings, they can appeal to the Trust and Safety Team to intervene on their behalf. Customers will need to look at the website for further specific details.   

Customer Service Contact Info says that customers need to contact the seller directly to handle Customer Service issues. This is easily done through their "Conversations" link on the individual store pages. This link acts like a direct email link from you to seller.


While Etsy generally has a very positive reputation from both buyers and sellers, there are some complaints online from buyers who say they had issues with sellers and when they contact the Etsy support team, they felt like they automatically sided with the seller.   

Competitors and Alternatives?

There are many other digital marketplaces online where people can find unique items, like eBay, or  
If you have any experience with or their products, please leave your reviews below.

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I Always Check on ETSY First!
July 28, 2019

So much detail and care from every shop I have ever purchased from.

Unlike the sterility of eBay and Amazon resellers, Etsy shops have a much better platform to care to form a relationship with their customers thus repeat business is very common place here.

I buy all of my Linen bedding from Etsy. It is so much more lovelier than any you would pick up in a home chain store and you feel like you know who made them to order just for your family.

Shops keep in touch easily with buyers with Etsy notifications of new items and sales from all of my favorited shops, I am a BIG fan! Happy customer and I am a shop owner too!

I'm Hooked
November 6, 2016
I was planning a wedding and became totally addicted to this site. I love it!