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About is the online home of, an online retailer that says they don’t believe customers should have to pay sky high prices in order to get clothing that fits them exactly the way they need. 

How Does It Work?

According to the creators of, most women have trouble buying clothing directly off the rack, whether it’s just an inch or two too short or too long, or the length is correct but the neckline isn’t perfect – most women know how they want their clothes to fit them, but accept that they can’t always get what they want.

To shop at, you simply pick out the clothing item you are interested in purchasing and you will be shown what your options for customization are. This includes hemlines, necklines, sleeve length, type of sleeve, and more, depending on your item. Even for their least customizable options, you will still be asked to enter your measurements so they can make sure you are getting the closest fit. 

Your item will be hand-crafted to order over the course of the next two weeks and will be sent to your home. They tell their customers they love feedback – it helps them improve their process. 

Mobile Options

This company offers a downloadable app where people can conduct their shopping on Android and iOS devices.      

Cost/Price Plans

Because this company sells such a wide variety of clothing, the prices you find on this website will range depending on what you are purchasing. If you do choose to make customizations to your item, you will be charged an additional $9.95 to the price of your item, unless you are a first time customer at This website provides first time customers with a free customization on their first order. 

Refund Policy

Because this company offers customizable clothing, it wouldn’t be surprising if they had a very restricted Refund Policy, or even if they may not offer refunds at all. However, says they want their customers to be happy, and so they do offer a policy. 

The website says that they will gladly accept returns of unworn and unaltered merchandise within 30 days of the date of delivery, as reported by the shipping provider. Customers can then choose to receive a refund of the purchase price in the original payment form or an eShakti Gift Card. If you choose a Gift Card, your credit will include the item purchase price, any relevant customization fee, and the shipping fee associated with the returned items.

Returns made between day 31 and 60 are only eligible for a refund of the item’s purchase price in the form of a Gift Card, and any returns made after 60 days will not be accepted. 

Customer Service Contact Info

Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at 855-374-2584, by submitting them directly to their website through their Contact Us link, or by using their website’s Live Chat feature when it is available.


This company actually appears to get positive reviews, for the most part, which is a very good sign as there are many different online retailers who promise customization and who have a long list of unhappy customers who will report in both words and photos how these companies came up short on their promises.

For the most part, however, it seems as though eShakti customers are happy with what they receive from this company, although there are some fashion bloggers who have put together excellent guides and tips on how to correctly order from this company to ensure that you are actually getting the fit and coverage you want. If you are a customer who has some hard-to-fit issues – such as being very petite or large busted – you may want to check out these guides before you place your order. 

Competitors and Alternatives?

As mentioned above, there are many different websites and companies which claim to offer their customers customizable or made to order clothes whose quality is very cheap and whose customization is very poor, so customers will want to be very careful when considering alternatives to eShakti. 

If you have any experience with this company or their products, please leave your reviews below.

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