EReleases.com is the online home of E-Releases, a company started 14 years ago with the goal of specifically meeting all the public relations needs of small and medium sized companies.
How Does It Work?
According to their website, EReleases.com was started by Mickie Kennedy after he had spent years working for a traditional PR firm and realized how they were not set up to meet the unique needs of small and medium sized businesses. The goal of eRealeases is the same now as it was then – to deliver personal service and exceptional value to every customer.
Their website says that while they are a PR Newswire partner, they are not simply a reseller; they offer a robust PR distribution of their own. Their company is designed to provide a comprehensive national U.S. distribution of your press release through our Buzz Builder™, Newsmaker™ and PR Pro™ services, which also happens to include PR Newswire.
Their website says that because of the volume of clients they work with, they have been able to negotiate a substantial discount with the newswire, which is one of the reasons they are able to give their customers should affordable pricing.
This company currently offers their customers an option between three different packages. Their Buzz Builder package is priced at $299 and includes PR Newswire custom national distribution, subscribing journalists, 400 words & one target (your choice), and WireWatch - your news guaranteed on 75+ media sites.
Their Newsmaker package is priced at $399 and includes all the features of the Buzz Builder plus Premium news outlets via PR Newswire, 500 words & two targets, and WireWatch - your news guaranteed on 100+ media sites.
Finally their PR Pro package is priced at $499 and includes all the features of the Newsmaker package along with 600 words & three targets, PRTrue List of journalists, and WireWatch - your news guaranteed on 150+ media sites.
Their website is clear that all orders must be prepaid, but their website does accept all major credit cards.
This company does not provide any information whatsoever regarding refunds. What they do say, however, is that the guarantee to their customers that their press release will be distributed, including a WireWatch report with links to the press release after it has been posted on as many as 300 different media sites.
They do guarantee a minimum of 75 media sites will post the release for those customers that purchase their smallest package, and minimums will go up from there. Unfortunately they cannot guarantee additional media coverage at this time.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 800-710-5535, by submitting them directly to their website through their Contact Us link, or by using the website’s Live Chat feature when it is available.
Unfortunately this company does not appear to have very many reviews at this time, making it difficult for prospective customers to know whether this is the right service for them and their needs. They do not have a Refund Policy, but they do offer a guarantee, and this may be enough for some customers to be willing to try this service for themselves.
Competitors and Alternatives?
Certainly this is not the only available PR service which offers services and options for small and mid-sized businesses, so customers who are hoping for alternatives will want to think about what it is that this company isn’t offering them before they are able to find the option that will best fit their needs.
If you have any experience with this company or their products, please leave your EReleases.com reviews below.