Epic Sports Reviews
Epic Sports Customer Reviews
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DISHONEST AND UNETHICAL No values
The WORST excuse of a company I have ever seen
The only reason this company gets a rating of 1 is because there is not a lower rating allowed. I placed an order for 17 hats for my team and paid for shipping to make sure the order would deliver by a certain date.
I was 2 days out from my delivery when I called (what a joke) and realized the ONLY communication you can have with this company is through email. Of course I have gotten nothing but automated responses. My order has now shipped with a date 3 days LATER than what I paid for. Now my team is without their hats.
I will NEVER use this company again nor would I EVER recommend using this company to anyone INCLUDING my most hated enemy.
Customer NO service at its finest.
Do NOT buy from this company!!
POOR Customer Service, Company MAY NOT BE LEGIT
If you are in a time frame DO NOT USE!
terrible customer service
BEWARE!!!! Wish I could give it a rating of 0
I ordered jerseys and shorts. I ordered the same brand and the same color. They came in two different colors. I explained their mistake and they told me to to return them. Even though it was THEIR MISTAKE, I had to pay for return shipping and a 20% restocking fee which came out to be $60-70. I paid for the wrong shorts to be sent to me and to return them.
That is just not ethical.
Also, the letters on the jerseys looked like someone bought a kit from Walmart and ironed them on... Horrible quality. I will probably be paying for the re-lettering in the near future.
Epic sports is a horrible company! Do not purchase anything from them. When my item arrived it was not only the wrong what they sent me was defective. I could not get through to anyone at customer service, I think it is just a robot no one replies and when they do it’s the same reply over and over. No way to contact anyone on the phone, couldn’t get an authorization number for my return. Very frustrating horrible customer service a total scam