EntirelyPets.com is an online pet store that states they are a market leader in the number of pet related products they carry, with a current inventory of over 15,000 and more added everyday.
According to their website, since they were established in 1999 they have provided pet supplies to over one million customers, including pet supplies, pet food, and pet supplements, though they do not provide prescription pet medications.
The company's related business is EntirelyPets Pharmacy ( EntirelyPetsPharmacy.com ) which specializes in FDA approved pet prescription medication.
How Does It Work?
Like any other online retailer, customers can simply go to their website and browse through their online catalog of products either by category, by brand, by your type of pet, or by using their search feature to locate a specific product you are interested in.
If you are purchasing a product that is something you will need to order on a regular basis, you can choose the auto ship option which gives you a 10% discount on the item and then the item will be shipped to you in regular periods of time of your choosing, such as Monthly, or options of Every 2 to 6 Months.
With such a wide variety of products available there is going to be an extremely wide range of prices as well, but as always to look through their products is completely free.
While all clothing purchases are final, there is a Return and Refund Policy available for most other items on their store. General returns may be made within 4 weeks of purchase. As long as products remain newly packaged and unopened, your product may be returned.
Refunds of the purchase price is available, though shipping fees will not be included. Restocking fees of up to 20% may apply, depending on the item.
Before you can return any item, you must contact their Customer Service team and receive a return authorization. They request that you have your EntirelyPets Order number ready when you call.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at 800-889-8967, by email at [email protected], or through their Live Chat feature on their website.
EntirelyPets.com receives mixed reviews from their customers, with most positive reviews being about the prices on their website and most negative reviews being about the lack of Customer Service when they have a problem.
Competitors and Alternatives?
There are many local stores and other online providers of pet supplies for customers that are interested in looking for alternatives to this company..
If you have any experience with EntirelyPets.com or their products, please leave your reviews below.
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