EliteSingles, found online at EliteSingles.com, is an online dating website which says they offer their members high quality tools and a community of people who are dedicated to finding a serious relationship.
How Does It Work?
Unlike many other dating websites which describe themselves as a good place to meet friends or casually date, the whole goal of EliteSingles is to match together people who are specifically looking for a serious and significant romantic relationship.
To meet this goal, they ask their member to take personality tests and fill out their profiles with specific information about what they are looking for in a partner. The website then uses a “matchmaking algorithm” to go through their member community to find the best matches for your personality and priorities.
Their website says that they cater to all races, religions, and ages, so regardless of whether you are looking for a partner over 50, a single parent partner, or a partner of a specific religion, they will be able to help you.
EliteSingles says that more than 90% of their members are thirty and over, and more than 80% have a university degree, but their most important statistic is that “over 2,500 singles find love through our dating sites each month.”
Currently this company offers three different membership opportunities. Their Basic Membership is their free plan, which allows people take the personality test and set up their profile, view partner suggestions, and have limited communication with other members.
Their Premium Membership includes unlimited sit communication, gives you information about the people visiting your profile, and allows the viewing of all profile photos on people’s profiles. The Premium Plus Membership provides additional features, like “Verified Member” status, a more in-depth personality profile, read receipts for messages, and up to 20 extra partner introductions every day via the ‘Have you met…’ feature.
Unfortunately the website does not actually publish the price of their two paid-for memberships to the public, but it does say that they do not provide their memberships on a month-to-month basis at this time.
Generally speaking, it is very uncommon for dating websites to provide their customers with refunds; instead they often simply allow their customers to cancel their memberships whenever they choose and then continue having access to their service until the end of their original subscription period. This is something that new customers may want to take into consideration when signing up for a membership with EliteSingles, as they provide no information regarding Refund Policies and they currently charge members in advance for memberships and have no month-to-month option.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 646-760-2453 or by submitting them directly to their website on their Customer Care page.
Unfortunately this website suffers from mixed reviews. While some members appear to be happy with their service, others accuse them of not sending enough matches and also of potentially having “fake profiles” up on their website that will occasionally interact with members and then disappear after one or two initial messages.
None of these complaints have been verified, and since this website does provide a limited free version, customers may be able to at least try some of this website’s features for themselves before committing to a paid membership.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your EliteSingles reviews below.