EBags.com Reviews

EBags.com
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About EBags.com

Have you been scouring the website looking for the perfect new handbag, backpack, or laptop bag? If so, you may have found yourself overwhelmed by the sheer multitude of options out there. There are so many brands, designs, and styles to choose from - and then you have to add choices about color, price, and functionality on top of all that too!

Luckily, eBags.com makes things a little bit easier for you. This online retailer sells all kinds of travel accessories, including laptop bags, backpacks, luggage, handbags, and more. The retailer carries accessories from over 650 brands.

How Does it Work?

As we already mentioned, eBags.com is an online retailer that specializes in designer bags. The company was founded in 1998 by Jon Nordmark, Peter Cobb, Frank Steed, Andy Youngs, and Eliot Cobb. The company was founded in Greenwood Village, CO, and has a headquarters address there today as well. The company experienced rapid growth almost immediately as they offered lower inventory costs and an extended range of products.

Today, the company offers a number of other products in addition to bags and travel accessories. You can now find products like smartphone cases, travel clothing, camping equipment, hats, scarves, and even jewelry on the website.

The company offers brand name products in so many niches that it’s nearly impossible to not find the exact product you’ve been searching for. Their products are reasonably priced, with plenty of options for every style. eBags offers time-tested brands like Samsonite and Tumi, as well as their own exclusive brand of eBags luggage. The company is well-known for innovative, technologically-advanced products, such as compression packing cubes and convertible carry-ons.

This company’s gear is second to none. If you’re looking for the top luggage brand bags, look no further than eBags. To date, the company has shipped over 34,000,000 bags, and continues to grow and offer customers more ways to save compared to shopping in brick-and-mortar stores.

Cost and Price Plans

The exact costs of products on eBags will vary depending on what exactly you are purchasing, but you can rest assured that you will almost always find the lowest prices on the products for which you are searching here with eBags. The items in your shopping cart will always reflect the most recent prices displayed on the items’ product detail page, and the company offers frequent coupons and discounts.

For example, signing up for the eBags mailing list can get you up to 25 percent off on your next purchase. If you sign up for an eBags rewards account, you can get ten percent back on every order, as well as exclusive member savings and easy access to order tracking and history. This service is entirely free, and is a great way to save some cash on your next order.

In addition, eBags even has a generous referral program. In this program, you are rewarded with $10 to spend on eBags when they make their first purchase. In exchange, your friend also gets 25 percent off. This deal is truly a win-win for all customers involved!

eBags also offers free two-day shipping via their ShopRunner subscription program. This program offers membership billed on an annual basis to any valid address in the United States. Any eligible items will have the ShopRunner logo displayed next to them indicating that they are eligible for free shipping.

Competitors and Alternatives

While eBags is one of the oldest players in the online merchandise game, it definitely isn’t the own. You can also shop directly through the retailer or visit other affordable retailers, such as Vera Bradley.

One major advantage of Vera Bradley is that it offers great brand recognition and also has in-person outlet stores. This allows you to actually feel a product in your hands before making the decision to purchase it. That being said, Vera Bradley is simply one brand, while eBags offers customers access to their own brands as well as those from other well-known retailers.

PacSafe is another popular competitor. This company is also an online-only retailer, and eBags offers substantially better services in terms of returns, exchanges, and support.

Customer Service

eBags.com has excellent customer service. When you visit their website, this is easy to see. They have a visible email address listed, as well as a live chat feature that makes it easy to get in touch with a customer service representative almost immediately. They also have a customer help center where you can find answers to your questions right away, as well as a contact phone number at 1-800-820-6126.

eBags also offers a generous return policy. If you receive products that are less than what you were hoping for, you can return any unused merchandise within 30 days. You will receive a prepaid UPS label to do this so that you don’t have to worry about covering the costs of shipping on your own. Refunds are issued back to you as soon as your return is received.

The exception to this returns policy is if you order personalized merchandise. In addition, you will have a nominal fee of $4.95 deducted from your return credit for customers who choose a refund option (instead of exchange) during the returns process.

Is Ebags.com a Legitimate Company?

eBags.com has an impressive online portfolio, with thousands of positive reviews from satisfied customers. In addition, the company has an A-rating with the Better Business Bureau, with very few customer complaints. This company is definitely legitimate, with decades of experience to back up their products and sales techniques.

Is It Worth It?

If you've been looking for that perfect bag and simply haven’t been able to find it anywhere else, consider perusing eBags.com. This company offers a range of affordable bags to suit any style or budget, and may have that hidden gem you’ve been looking for.

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