EatStreet, found online at EatStreet.com, is a delivery company that says they have worked hard to provide people with “the smartest way to order food” from your phone or computer.
How Does It Work?
According to their website, EatStreet said they wanted to create a service that would help people go from hungry to happy in the shortest amount of time possible, but they didn’t want to actually start a restaurant – they wanted to keep the cooking to the chefs.
So instead they wanted to change the takeout and delivery process so that ordering out is as “second nature” as possible. All you have to do is enter your address on their site and they will show you all the options of restaurants that will delivery to your home. If you switch the option from Delivery to Takeout you will be able to see restaurants in your local area that will provide takeout orders.
This company also hires people to work as their delivery service drivers, and says that their drivers are not independent contractors like at most companies, but are actually W2 employees that will earn an average of $12 to $17 per hour. Drivers will be required to have a reliable vehicle, clean driving record, valid license and insurance, and the ability to work nights and weekends.
At this time, the EatStreet service provides their customers with free mobile applications for both the iOS and Android operating platforms.
As mentioned above, the mobile applications are free to download and this service is free to use, but the restaurants partnered with this company can set required minimums for orders as well as mandatory delivery fees.
This company does say, though, that they give regular users points for using their service and these points will eventually use you coupons that you can use toward this service. Customers can go to their EatStreet account to see how many coupons you have available to use, when they expire, and how many more points you need to get more coupons.
Because this website and their service is not responsible for the actual food you have ordered, customers who encounter any issues with their food must contact the restaurant from which they ordered.
If you are unable to get the help you need, customers can contact EatStreet by email with their order number, restaurant name, and all other information concerning the problem you have experienced. If EatStreet determines that your problem is actionable, they will issue you a credit towards a future purchase through their website. No cash refunds will be issued at any time.
In addition, if you notify EatStreet more than 24 hours after your order was placed, you will not be eligible for any assistance.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 866-654-8777 or by email at [email protected]
This company gets reviews for both their delivery service and their money earning opportunity. As a delivery service, it seems as though they are well-liked – their app is positively rated on both iTunes and Google Play. As a money earning opportunity, this service also appears to be well-liked and recommended to others who are looking for a flexible earning opportunity.
Competitors and Alternatives?
There are many different food delivery services available to people depending on what city you live, so customers who feel like this service doesn’t meet their needs for any reason should look for alternatives that are available in their local area. A popular food delivery that is available in most cities nationwide is GrubHub.
If you have any experience with this company or their products, please leave your EatStreet reviews below.
3 ‘EatStreet’ Reviews
Watch out with this app. I did an order that never came and it was impossible to contact with them at the moment. They don't have phone support and I was left with no food and no help. They answered one day later but they took my money instantly. Worst service ever. Don't use.
My order arrived wrong. When I requested that the correct order I submitted be delivered, they refused and simply applied a $3 coupon to my account. Be warned -- if the restaurant messes up your order, eatstreet will not remedy the situation. They won't give you your money back and they won't fix the order. This is not acceptable customer service.
Ordered from them quite a bit and all of a sudden started getting hit with additional fees which were never disclosed and pushed their costs above their competitors delivery fees. We’ll go with the competitor from now on. At least they were honest about how much they were going to charge for delivery and didn’t try to hide it to get the business to charge more after the fact.