eaHELP.com is the online home of eaHELP, a company that promises to give people and businesses access to the high quality, highly skilled Virtual Assistants they need to make their lives easier.
How Does It Work?
According to their website, the most valuable resource that any business leader has is their time, and it is probably the most difficult resource to manage. Because of this, eaHELP decided to give people from all over the United States access to high quality virtual assistants who can help them with the smaller daily tasks and free up their time so they can be the most productive.
eaHELP says they are currently the leading virtual assistant provider in the United States since they were launched in late 2010, because they have a very specific approach to their business, which is to make sure that you are not just hiring an assistant, but someone that is just as committed to your success as you are.
To do this, they make sure the virtual assistants they hire for their company have passed a series of comprehensive skills tests and have successfully interviewed with multiple members of their team, and each member is screened to see not only what their skills are, but what personality they are best suited to work with.
eaHELP is very clear that their goal is not to simply pair you with any random assistant they have available. They have a process to match you with the right virtual assistant for your needs, saying that they begin by having a conversation with you about your biggest business challenges, the tasks that are weighing most heavily on you, and the type of assistant you will need to get that done.
They will then send you a detailed proposal that will explain all the details discussed in the initial conversation, as well as a contract that will lay out your agreement with their company in detail, including all the pricing information. Customers who are happy with the way the proposal and contract are written up should sign the contract and submit your payment details.
Because of the way this company operates and organizes their contracts, they don’t offer a traditional Refund Policy. Customers should put in the necessary time and effort to make sure the contract they are offered suits their needs before they sign it, however if you do believe that something has occurred which justifies a refund even after your account has been set up, you can contact EaHELP and explain your situation. Each request will be handled on a case-by-case basis.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 855-548-4187, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
It seems as though most of the available reviews for this company at this time are from the point of view of the assistants who are working virtually, however it appears that all of these reviews are very positive.
This company seems to have an exceptional approach to the concept of hiring and matching the right virtual assistant with their clients, and has put together a detailed proposal and contract system that allow clients to back out of the deal if they don’t feel like their needs or budget are being met appropriately. Because of this, customers who are interested in their business should feel comfortable going through the initial consultation process for themselves before making a judgement of this company.
Competitors and Alternatives?
There are other companies that offer Virtual Assistant services, including Zirtual.com and Regus Virtual Offices, as well as companies that offer freelance workers who are qualified to do a large variety of tasks or projects for you, and can be found at websites like Freelancer.com, ODesk.com, Outsource.com, and many others.
If you have any experience with this company or their products, please leave your eaHELP reviews below.