Dream Products, found online at DreamProducts.com, is an online retailer and nationwide catalog company which states their goal is to offer their customers “unique and exciting merchandise.”
How Does It Work?
According to their website, the staff at Dream Products has “decades of experience in finding unique items at affordable prices.”
In addition, they have more than 35 years of experience and being established in the retail and mail order industries, and successfully ship thousands of orders each and every business day.
Like any other online retailer, customers are welcome to go to their website and search for specific items they are interested in using their search feature, or customers can go through their inventory by category, including Accessories, Apparel & Lingerie, Lawn & Garden, Footwear, Housewares, Health & Beauty, Auto & Hardware, Miscellaneous, Last Chance items, and much more.
Cost & Price Plans
With such a wide range of products to choose from, there is really no way to quote a single price range or a static price range. It will change depending on the types of products you are looking for, as well as whether or not a sale or promotion is taking place at the time you are shopping.
It is important to note, though, that this company offers their customers “gifts” whenever they place an order from their website or catalog.
Orders that total less than $40 will get a “surprise,” while orders that total more than $40 but less than $60 will get a gift that is at least $20 in value, and orders that total more than $60 will get a free gift that is at least $40 in value.
Because this company does sell such a wide variety of items, some products will have special or limited Refund or Return Policies. However, they do also offer a general Refund Policy that customers can follow.
Most purchases are eligible to be returned within the first 30 days of purchase for a full merchandise price refund, and any items that you receive and believe to damaged or missing parts or items must be reported within 30 business days so they or it can be replaced.
All returned products must be returned in their original packaging, along with all original manuals, documentation, and all accessories.
To successfully return your item, you will need to follow the return or exchange instructions which are printed on the reverse side of the blue packing slip included with every order, and unfortunately, all shipping fees and return costs are the responsibility of the customer.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 800-410-2153 or by submitting them directly to their website through their Contact Us link.
Unfortunately this company does suffer from some common and troublesome complaints from their customers.
Perhaps the most common complaint was regarding the lack of quality of many of the products that customers received, or the frustration they felt when a product was damaged and had to be returned at their own expense.
But many of the other customer complaints had to do with the fact that people felt that once they placed an order, they suddenly began receiving phone calls and emails from a variety of sales and marketing services.
The truth is that Dream Products does indeed “share” your information with companies, retailers, and marketers working with products they believe you will be interested in.
Competitors and Alternatives?
Dream Products strives to be a one-stop-shop online retailer which sells products of all different kinds, from electronics to clothing to home goods.
If you aren’t finding what you need at this website or are hoping to look someplace else, it will be important to consider what kind of products and goods you are looking for and then searching for another retailer that specializes in that area.
If you have any experience with Dream Products, please leave your reviews below.
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