DesignMantic.com is the online home of DesignMantic, a company that says they want to give their customers the easiest and fastest way to design a logo for their business.
How Does It Work?
This company has worked hard to create an incredibly simple process for designing a new logo for your business or startup. First, all you need to get started is submit your company name and click “Show My Designs for Free.”
You will then be taken to their gallery where you will then browse through your options and choose from many different symbols which you can then customize for your company. Once you’ve found one that you think might work, you can begin tweaking it to make sure it makes your needs.
You can make it industry specific, add your slogan or tagline, and then Update to see even more specific designs, or you can search by specific keywords like “globe” or “green tree” if you have something already in mind.
Once you’ve found the logo you like, you can click on it and begin to customize it with colors, rotations, text, and resizing. If you aren't completely sure about whether you are finished with your design, you can add it to your Wish List or if you are satisfied you can just download.
DesignMantic sells a wide variety of products and items, so there will be variations of prices for the products on their website. They do say that once you have finalized your logo design and make the decision to download it that you will be charged $37.00.
Customers should know that once a logo is downloaded, it is considered a final design. There will not be an option to return and make further changes. If you choose to make changes, this will be considered a new design and you will be required to pay for your new design. Because of this, they ask that all customers make sure they are satisfied with their design before downloading.
Their website says that the designs generated on their website are ultimately created by their customers, and a customer choosing to download and pay for their logo will be interpreted by the company as an indication of full satisfaction, and as such, DesignMantic says that all sales are final.
If you do choose to request a refund anyway, a representative of the company will determine if the final artwork is unsatisfactory due to a technical fault on the website, and whether or not it can be fixed through offline corrections. If not, then at that time a refund shall be issued at the discretion of the company.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by phone at 855-752-5503 or by submitting them directly to their website through their Contact Us link.
Though this company doesn’t have very many reviews available from their customers at this time, the few reviews that are available appear to be very positive about this company’s products and their Customer Service.
In fact, DesignMantic appears to be very interactive with their customers online, responding to all reviews, positive or negative, thanking them for their feedback and offering them advice or guidance on how to handle their problem if they had any issues whatsoever. This is a good sign of an engaged company who cares about their customers’ experiences.
Competitors and Alternatives?
There are many other online companies that want to assist people with their logos and letterhead and other basic design and branding needs, including Squadhelp.com, providing customers with multiple options that are more affordable than contracting a professional agency.
If you have experience with this company or their products, please leave your DesignMantic reviews below.