9 ‘DesignHill.com’ Reviews
A very bad experience. More than 50% of designs I received did not follow the brief so they were completely useless. The designer I have chosen did not understand English which caused a huge lot of misunderstandings. He would do the changes I did not ask for and would not understand what I was asking for. To make sure he understands what I wanted I had to make screen shots of the design, draw the changes I wanted myself using Paint, make another screen shot, send it to him, explain it over and over again. By the time we finally started to have a some sort of dialogue the time allowed for submissions (4 days) ended and I had to pick a winner. I chose him as the winner and he has promised to do the changes I wanted. But the misunderstandings continued and there was no end to it. But the worst was yet to come because one day, while searching for yet another sample colour palette to show him (he got the background colour wrong), I found out that exact background he sold me on freepic.com and realised that he had been using free stock images! At this point I had to write to the support team to ask for a refund. They have assured me that they would pass on his design to their in-house team who would fix everything and re-do the elements that were taken from stock image websites. After spending 2 days in a nervous anticipation I received a design in a wrong colour yet again. I complained about it and asked it to be re-done but the only response I got was to give them more time. I could not wait any longer so asked them for a refund again but they just said that the time period for claiming the refund has expired so they have already "awarded" the designer with my money! So instead of giving me a refund when I asked for it (and when I still had time to claim it) they were simply buying themselves time with their long replies to my emails and false promises to re-do the design. I am extremely angry and disappointed, considering how much effort was wasted on communication with the designer, how much I trusted they would get everything fixed and how they bought time for themselves and eventually tricked me into paying $179 for something I would never use. More than anything, I feel wronged, made a complete fool of, and totally RIPPED OFF!
Always on time. Understands customer requirements!
What a great place for design projects. I was skeptical and nervous at first, but we had such an amazing turn out and we love the design we chose. Always on time. Understands customer requirements and able to translate into design excellence!. I would surely like to use this platform again! Thank you.
Brilliant concept! Works like a charm. Easy, simple and fun.
The process is so exciting and the end results far better than I could have hoped for. I was caught by the idea of providing by the designhill's designers for my website design, the whole processes was easy and provided a lot of idea exchanging between me and the designers and finally I was more than satisfied with the final design.
This is the third time I have worked with Designhill!
Since Designhill team recently designed our menus, we can see a huge increase in our sale. We are really impressed with the creativity and ingenuity of the Team.
Designhill exceeded our imagination. Thanks!
I have received a really neat & unique teaser poster design for my startup bar. It matches our specification and was up to my expectations. Designhill exceeded our imagination and change our ideas in an unbelievable design. We are looking forward to using their services again in future, Over all, THANK for their incredible work & their collaborative approach.