DermalMedix Reviews

DermalMedix
Based on 12  Reviews



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About DermalMedix

DermalMedix, found online at DermalMedix.com, is a company that has created a new foot care product called FootMedix, which promises to help people heal painful, cracked, and calloused feet from the comfort of your home. 

How Does It Work?

DermalMedix was created by Dr. David Watts, a doctor and an Army Major who speaks each year to the United Nations regarding medical safety and ethics.

According to their website, many skincare formulas rely on low quality ingredients that may actually damage and weaken your skin over time, taking any short term improvements and making the situation worse. 

FootMedix, on the other hand, works by stimulating and fortifying new skin growth, promoting increased circulation, eliminating pain, and giving you stronger, smoother skin. And it doesn’t just heal dry skin, but a variety of other problems as well, including numbness, corns, foot fissures, and fungus.

Their website says that FootMedix should be applied to clean, dry feet, beginning with a small amount that is massaged directly onto dry, damaged skin. They recommend applying this product twice a day, and that a single tube will generally last about a month. Because every customer’s body is different, the website says it is difficult to determine when you see results, but many customers begin to see improvement after the first use. 

Ingredients and Side Effects

Though this website points to human epidermal growth factor (hEGF) as their primary ingredient, they actually do provide their customers with a full list of product ingredients on their product page, so customers with allergies or other known side effects to particular ingredients will be able to look through this ingredient list to see what this product contains.  

Cost/Price Plans

Though this company does reference “choosing your package” when it comes time to purchase this product, it appears that the only real option for purchase from their website at this time is a single tube of FootMedix for $120.00, with free shipping.   

Refund Policy

DermalMedix offers their customers a 90 Day Money Back Guarantee on all products purchased from their website. This 90 day period begins on the day the product is shipped from their company; not the day it is delivered to your home. All returns must be shipped with a trackable number, and customers must contact their Customer Service team for specific return instructions before shipping their product back. 

Unfortunately this website does not provide any information whatsoever regarding whether or not this product can be opened and used and still be eligible for return, or if customers are only able to ship back unopened products. Concerned customers will want to contact their Customer Service team about this issue before ordering this product, or at least before opening it.    

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-425-0243, by email at [email protected], or by submitting them directly to their website through their Contact Us link. 

Reputation

This company does appear to get positive reviews from their customers, however many customers did point out that the price of this product is very high considering that it doesn’t actually “cure” cracked heels and feet. The product needs to be used on a regular basis to ensure the cracks don’t come back, which makes this product even more expensive than it would already be for many customers who were hoping they would only need a single tube.     

Competitors and Alternatives?

There are actually many different products available both online and at your local drugstore which promise to help people with painfully dry, cracked feet, so customers looking for other options will have a variety of choices which better meet their needs or their budget.  

If you have experience with this company or their products, please leave your DermalMedix reviews below.

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12 ‘DermalMedix’ Reviews
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1 Review

FootMedix



March1, 2019

I have been using FootMedix for roughly 3 weeks now I can definitely say my heels aren't as dry as they were before i purchased the product. I have a callus on my right foot and even though it hasn't disappeared, it isn't as hard and painful as it was before! I would back FootMedix.

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Been suffering with an unhealing wound 0n the bottom of my foot ( on the ball of my big toe, left foot



February15, 2019

I've been suffering with the unhealing wound on my left foot on the ball of it because I can still walk it does not seem to heal fully it will go there when it's not open but it is painful and I have sort out the services of podiatrist to help. When I found footmedix I start I ordered it and started using it immediately well has not yet healed my foot it is certainly soften the scar tissue around the ball of my left foot and the wound seems to be getting smaller. I did consult my podiatrist before ordering medication and he said he'd heard of it I knew of some people that got some relief

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Foot cream



January12, 2019

I have been using for about two weeks. It has helped the dryness somewhat. I still have a callus on the bottom of my foot that is no better but am hoping it will be better in the next few weeks.

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1 Review

Scam!!!



August1, 2018

I was ordering a jar of DermalMedix. It was $49 + additional shipping charge. A window popped up saying if I order a three-pack I would get a bigger discount and free shipping, so I said yes. They then still charged me with the first jar and shipping, then added on the three jars to my bill. They charged me for four jars and a shipping charge. I immediately contacted them to cancel the single jar with shipping charge. They refused. Even though this order did not ship, they said they cannot cancel. When it arrives, I have to pack it up and ship it back at my expense.

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September 17, 2018

Hello Patty,
Thank you so much for taking the time to leave us a review. My name is Sloan from DermalMedix. Customer service is a number one priority of ours and I am sorry your experience did not reflect that. I’d be more than happy to give you a refund on the single jar, no need to send anything back. Please email me at [email protected] to get this process started. I look forward to making this right. Thank you!

September 18, 2018

Hello Patty,
Thank you so much for taking the time to leave us a review. My name is Sloan from DermalMedix. Customer service is a number one priority of ours and I am sorry your experience did not reflect that. I’d be more than happy to give you a refund on the single jar, no need to send anything back. Please email me at [email protected] to get this process started. I look forward to making this right. Thank you!

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