About Declutter App
The Decluttr App, found online at Decluttr.com, is a mobile application and website that describes themselves as the easiest way to sell your unwanted CDs, DVDs, Games, Blu-Rays, Books, LEGO® and Tech.
How Does It Work?
According to their website, the Decluttr App strives to give people a simple and easy way to sell the stuff they are no longer using.
To begin with, customers have two different ways to get instant pricing for the items they want to sell. You can either manually enter the barcode on your items into their valuation engine or you can download their app and scan the barcodes for the items you would like to sell. If you are selling Lego brand products, they do require that you weigh them and provide that information to them.
Users will need to sell a minimum of $5 worth of items to complete their order. There is a 500 item limit to each order, but members are able to create as many orders as they would like.
Once an order is confirmed, you will be directed to pack all the items you’ve included in your order into a box and then use the free shipping label to send your box to their warehouse.
At this time it appears that Decluttr App is available for both iOS and Android devices and will be free to download on both platforms.
Clearly customers who are using this app and website in order to shop will find a variety of prices depending on which items they are hoping to purchase. Customers who are selling items are able to work with this website free of charge.
Decluttr also has a policy where they promise their customers that whatever your tech items have been valued at online, if they arrive at their warehouse and for whatever reason the company is unable to honor the price they promised you, they will ship them back to you at their own expense.
If customers have used this website to purchase products, Decluttr offers their customers a 14 day refund period, during which time customers are welcome to return their products and request a refund. They do ask that you email their Return Team at ContactUs@Decluttr.com with your information and your order number so they are aware your return is on its way.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 678-766-1762, by email at Inquiries@Decluttr.com, or by submitting them directly to their website through their Contact Us link.
This website does appear to get positive reviews from the majority of users, but there are some issues that prospective customers will want to consider, mainly the fact that many of their reviewers have mentioned that this company seems to offer pretty low values for the products you are going to sell through their website.
This is not very surprising, as this website is selling generally out of date or older model products, but some customers have argued that they could make more money selling these products on other websites like eBay or Craigslist.
The purpose that Decluttr really serves, however, is to give their customers an efficient way to “declutter” their homes and offices, get rid of items in bulk at one time, and receive a payment without having to think about the items again. It’s simple and efficient and well designed for products you may otherwise just throw in the trash or give to your local thrift store, even if it might not be the best way to get rid of a more expensive, slightly out of date electronic item.
Competitors and Alternatives?
There are many different services that give people a way to resell their old items depending on what they are, including Half Price Books or Gazelle for technology, as well as websites like Craigslist or Offer Up for those who are trying to sell old furniture or other home items. Customers looking for different mobile or website options to sell their old items will have a variety of choices depending on where they live and what they are hoping to sell.
If you have experience with this company or their products, please leave your Decluttr App reviews below.