Cyclechex, found online at Cyclechex.com, is a website that provides consumers access to history reports for pre-owned motorcycles, and describes themselves as the number one provider of these reports for industry professionals.
How Does It Work?
If you are interested in purchasing a pre-owned motorcycle or have recently purchased one, you can go to their website and submit the Vehicle Identification Number (VIN) of the motorcycle to receive a detailed history report.
These reports may include information like whether there has been any disclosed damage, recall history, recorded accidents, rebuilt titles, salvaged or damaged titles, and much more.
Cyclechex.com says the information they provide has been collected from multiple sources in order to provide the most current information available, but while the report is reliable, it should not be seen as providing a complete vehicle repair history.
Currently this company does provide mobile applications for iOS and Android products.
The cost of a single report is $24.95, while three reports can be purchased for $49.95. All purchased reports are available for access and review for up to 30 days after you have purchased them.
This website does not provide any information regarding potential refunds for money spent on their reports. Customers who require more information should contact their Customer Service team.
Customer Service Contact Info
Customers who wish to contact their Customer Service team to discuss any questions, concerns, or complaints can do so by phone at 866-537-7069 ext 1 or by submitting them directly to their website.
Unfortunately this website seems to have many mixed reviews, with more than one customer complaining that while they paid for a motorcycle history report, they received an "error message" and though their payment was taken, they never actually received their report.
Competitors and Alternatives?
There are many different companies that offer vehicle history reports, though most of these websites focus on car history reports, rather than motorcycles specifically. These companies include VehicleHistory.com, InstaVIN.com, CarFax.com, and many more.
If you have experience with this company or their products, please leave your Cyclechex reviews below.