Cutlery Corner Reviews

These people are terrible!!!!!!! After about a month of not receiving my order,I contacted them. The girl told me it shipped & i needed to take it up with ups. I disagreed, telling her that it was their responsibility to make sure I received my order because I paid them the shipping & they choose the shipper. She flat out hung up. I called back, got another girl who wouldn't even let me talk. Maybe my thinking is wrong? Customer service obviously isn't there strong point. Either way, they were very rude & uncaring. I still don't have my order & probably never will.

Learn from my mistake, don't do business with this company.

Just looked at a couple sharps cutlery knives I bought from this place. The quality is really poor. Gaps in the handle materials. (They're fixed blades) Complete pieces of crap. One was a terry's pick. They other was the free shipping knife. They are very similar except for the faux hammer marked blade on one of them. Don't buy from these folks. It's not the first time I had a problem with their garbage but it'll be the last.

Sent wrong knife and said i didn't pay for it. Don't deal with these con artists.

I love the show and have been placing orders regularly for almost two years. They offer a wide range of both high end name brands and the many brands that they own. I Iook forward to the weekly specials and check the website daily. I have had a handful of issues with missing, incorrect or defective items but they were all quickly resolved by some of the nicest and friendliness customer service people I have ever dealt with.

I work retail so I appreciate the outstanding customer service. I even had an incident where I oiled a knife and it stained the bone handle. It was my fault and it was months after I bought it and they still replaced it even though their policy clearly states that items are only covered for thirty days. I have bought premium case and Arno Bernard knives that are awesome but am also impressed with the quality of some of their affordable brands like steel warrior and Ocoee River.

One of the items in my last order was a $10 weekly special on a chipaway skinner. It's razor sharp nicely finished and has double riveted nylon sheath that looks indestructible. I can already tell it's going to be one of my favorite knives to carry.

This company is a total rip off. I ordered a specific set and did not get it, customer service is a joke. My suggestion is do not do business with this company. I’ve never been treated so bad by a company as I have with this one. Wish I would have read the reviews on this company before I did business with them. This company has too many bad reviews, don’t trust this company, they will rip you off. Horrible customer service and they will lie on what they tell you. Stay away!

First time buyer, got a mother of pearl that has a crack and its covered in super glue. Absolutely a joke

I ordered a knife for my husband, plain bone white 4". What arrived was a knife with "God Bless America" blazing across the knife. Not any where close. They couldn't send me the original one that I ordered but did send a shipping label to return. What gets me is they did NOT credit the $8.99 they charged me for shipping the WRONG ITEM! Sorry, not doing business with them again. Found a beautiful knife on Etsy!

I have never had such bad customer service with a company, I was trying to order something and the lady was so rude to me and said my credit card started a # which was my bank debit card she was awful rude wouldn’t even try to run my card.

Kept saying no it’s not no it’s not no it’s not rude rude rude lady and yes my card is good and my money is good really offended me. I called back and they put me on hold this company does not want my business I will never ever order anything from you guys ever you guys need to hire nicer people.

I've made 4 orders with Cutlery corner and I have had a great experience. The knives I've gotten from cutlery corner are just what I wanted. I just placed another order, and I know the 6 knives will be great.

I ordered a Arno Kudu Squirrel Knife off the website, they called me 3 days later to confirm my payment info, said the knife is being sent out. 3 days later they call me saying the do not have the knife in stock anymore and they could replace it with the crappy blue one they have been pushing on TV.

I found another knife that would work a little more money and they tell me that it is in stock now but could not be sure when the order gets to the warehouse the knife will still be in stock? What the .....? They need the inventory connected to website.

They would not even budge on the price of the other knife by $20 to make me happy. Oh the Kudu knife it was $298 so not cheap. I had one other order I cancelled before I had any other problems. Last time buying from these people.

My husband orders from Cutlery Corner! Has for a couple of years! He knows what to order first off! These people are very nice and not rip offs! They sell a variety of knives. You have to know what you are doing! Don't blame them!

Just purchased Earth wind fire collection, nice little skinners. 1st purchase with CCN, wasn't expecting a lot for under $30. Shipped to my house 3 knives, very solid and very sharp. Totally happy.

I had purchased a huge Sword and knife collectors set over 100 knives and swords. Avg price was 50 cents each.I have been to knife and cutlery stores and the mark up on their product was like 100 times that of what I had purchased.The same product, same quality,and same variety.Overall they offer good quality product overall and as far as their customer service, they were friendly, informative and very helpful. They even told me about a alternative to what I was looking for. Great job keep it up. Sincerely a very satisfied customer.

I’ve placed a number of orders with Cutlery Corner and have been completely satisfied. They’ve got something for everyone - less expensive knives as well as more expensive, high quality brand name knives. I placed an order for a collector item and they called me to advise they only had one remaining that was damaged. They gave me the choice of canceling the order or buying the item at a discounted price. Who does that? I enjoy watching the show and I’ve never been disappointed with an order.

Customer service is a joke. They do not stand behind the claims they make on tv. Very unprofessional.

Dang knives are a bunch of china mass produced crap. I get It you got a buddy in china gets em cheap you buy 50 thousand of em make a grand off that but your making money off us thinking were stupid and blind. I'm thrifty I got eyes when I go to the dollar general if I see a can of tuna that looks like its crap in the store I don't buy it but then again I don't got joe bob behind the counter telling me its caviar. Why u trying to make it seem like it's some Damascus just call it what it is! A bargain we can flip in our smoke shop or flea market. Send if

Do these compare with Benchmade, Spyderco, Henkel, Outdoor Edge, Havalon, Dexter?

Say what u want but the knives (like in the dealer sets where u get like 168 knives for 168$) I mean they aren't of best quality, most of them have plastic handles which I'm not a fan of but I'll say this much, they will still stab and kill something of a given size, you won't kill no bear or deer with the lil flip blades but only morons would say "these knives r crap" cause they probably compare it to a bear killing knife, no those lil flip blades r not meant to kill a bear or big game, but a raccoon attacks u or possum u can do damage to those animals, even with the lil plastic handled flip blades, so all the bad reviews, people r just pissing n moaning cause they're retarded and they don't know nothing, but if u r trying to carve wood or cut wood with a lil flip blade, u need to get your brain checked if u complain cause it doesn't work or broke!! I'm just saying, even the crappier flip blade plastic handle knives can maim and/or kill an animal of appropriate size for the knife!!! U could even kill a human probably but it'll take a hell of a lot of stabs (not saying to do it) but as far as knifes go, it'll do its job if u r not a complete idiot

I ordered 3 knives during a promo if you spend $30 or more get a free fixed blade. When I received the knives only the three I ordered came. I called them up and they tried to tell me the promo had ended the night before. Yet they were still showing the promo on the show the day I ordered it and was showing it on the website. When I chose the ones I wanted it showed up on my order as the free knife but I didn't receive it. I called them up and they insisted the promo was over. They were rude and didn't even want to try and help me. They were just telling me you don't get the knife and nothing they would do about it. This was the first and last time I order from them they are a rip off.

I have been ordering from them for years. You have to know something about knives before ordering and that comes from experience, or you should be buying in person. Even pricey knives can be of poor quality. But unless you know knives well, you get what you pay for. Cutlery Corner offers some very good quality deals at great prices. I don't sell my knives, but I do collect nice knives, and constantly get great deals. Some knives have not been as good as expected, but I'm surely not going to return them. Just like I'm not going to send them more money if they send me a product that is definitely worth more. I think they are good people and don't try to cheat people. Most folks in the knife business buy cheap to sell cheap and only expect to make a few bucks on each sale. I ordered several more for Christmas.