Cutlery Corner Reviews

Cutlery Corner is a satellite shopping network which brings interested customers collectable cutlery, bowies, customized pieces, and more through their television and online channels.
How Does It Work?
Customers can find their broadcast schedule on their website, CutleryCorner.net, which is also where they will be able to get access to their "round the clock" online web channel. Customers who see products they like can order them by calling their Customer Service team.
Customers can also search online through the items they have to offer, either by category, like Collectors' Items, Pocket Knives, Swords, Kitchen Sets, or by price, whether you are looking for items $9.99 or less or pieces that are $100 or more.
Cost/Price Plans
Watching their network either on television or online is free, and their products come in an extremely wide range of prices depending on exactly what you are looking for.
Refund Policy
Unfortunately their website does not detail any general Refund, Return, or Guarantee Policy regarding their products.
Items may have different Refund or Return Policies depending on their category or price point, and some items do have warranties that customers can look at before making a purchase.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team can contact them by phone at (423) 894-6079 for Inquiries and (800) 524-4851 for Orders, by submitting questions, concerns, or complaints directly to their website, or by traditional mail at the address P.O. Box 22636, Chattanooga, TN 37422.
Reputation
There are some complaints online currently regarding issues with product shipping and even some complaints regarding quality of their products.
Customers who are concerned may want to check Return and Refund Policies with their Customer Service team before purchasing.
Is It Safe?
There are no complaints regarding safety about this company at this time.
Competitors and Alternatives?
This website sells both kitchen knives and collectibles all in one place, which is probably not common, though of course there are many different stores and sites where you can find these same types of items.
If you have any experience with Cutlery Corner or their products, please leave your reviews below.
Cutlery Corner Customer Reviews
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This entire company is backwoods
They sell TOTAL garbage, for the most part! And even the “exclusive” knives they sell, are over priced!
I can go on Amazon, and buy the “EXACT” same knife for $5 or more less than what they charge!
And, the television sales people, all sound like they had a REAL problem getting through grade school! Constant stuttering, and repeating what they say!
Hire someone who isn’t a hillbilly!
Rude unhelpful people
These people are terrible!!!!!!! After about a month of not receiving my order,I contacted them. The girl told me it shipped & i needed to take it up with ups. I disagreed, telling her that it was their responsibility to make sure I received my order because I paid them the shipping & they choose the shipper. She flat out hung up. I called back, got another girl who wouldn't even let me talk. Maybe my thinking is wrong? Customer service obviously isn't there strong point. Either way, they were very rude & uncaring. I still don't have my order & probably never will.
Learn from my mistake, don't do business with this company.
Junk
Just looked at a couple sharps cutlery knives I bought from this place. The quality is really poor. Gaps in the handle materials. (They're fixed blades) Complete pieces of crap. One was a terry's pick. They other was the free shipping knife. They are very similar except for the faux hammer marked blade on one of them. Don't buy from these folks. It's not the first time I had a problem with their garbage but it'll be the last.
Bait and switch
Great products Great service
I love the show and have been placing orders regularly for almost two years. They offer a wide range of both high end name brands and the many brands that they own. I Iook forward to the weekly specials and check the website daily. I have had a handful of issues with missing, incorrect or defective items but they were all quickly resolved by some of the nicest and friendliness customer service people I have ever dealt with.
I work retail so I appreciate the outstanding customer service. I even had an incident where I oiled a knife and it stained the bone handle. It was my fault and it was months after I bought it and they still replaced it even though their policy clearly states that items are only covered for thirty days. I have bought premium case and Arno Bernard knives that are awesome but am also impressed with the quality of some of their affordable brands like steel warrior and Ocoee River.
One of the items in my last order was a $10 weekly special on a chipaway skinner. It's razor sharp nicely finished and has double riveted nylon sheath that looks indestructible. I can already tell it's going to be one of my favorite knives to carry.
Horrible company to do business with, stay away
This company is a total rip off. I ordered a specific set and did not get it, customer service is a joke. My suggestion is do not do business with this company. I’ve never been treated so bad by a company as I have with this one. Wish I would have read the reviews on this company before I did business with them. This company has too many bad reviews, don’t trust this company, they will rip you off. Horrible customer service and they will lie on what they tell you. Stay away!
I'm in total agreement with Jon...I ordered two knives (actually my wife did) for my birthday. Well a month went by we never received them they were apparently lost in the mail!
This wasn't this companies fault but we talked to a sales rep from CC she actually said she was a supervisor, she assured us they would make good on this problem when we came back from vacation!
Well we came back and attempted to talk to this lady supervisor well she promptly ditched us ,acted like she didn't know what was going on so we had to cancel and get our money back!
In this day and age where companies are going out of business due to Covid, lack of business, or lack of workforce you would think they would bend over backwards to accommodate me, well they literally thumbed their noses at me, my wife and our money!
I would NEVER DO BUSINESS WITH CC EVER AGAIN,THANKS BUT NO THANKS! Sincerely Pete S.
Junk super glued fix and sell to you
First time buyer, got a mother of pearl that has a crack and its covered in super glue. Absolutely a joke
Shipment not what was ordered, not even close
Bad customer service and very rude
I have never had such bad customer service with a company, I was trying to order something and the lady was so rude to me and said my credit card started a # which was my bank debit card she was awful rude wouldn’t even try to run my card.
Kept saying no it’s not no it’s not no it’s not rude rude rude lady and yes my card is good and my money is good really offended me. I called back and they put me on hold this company does not want my business I will never ever order anything from you guys ever you guys need to hire nicer people.
Make sure you're ready when you call
Horrible Customer Service
I ordered a Arno Kudu Squirrel Knife off the website, they called me 3 days later to confirm my payment info, said the knife is being sent out. 3 days later they call me saying the do not have the knife in stock anymore and they could replace it with the crappy blue one they have been pushing on TV.
I found another knife that would work a little more money and they tell me that it is in stock now but could not be sure when the order gets to the warehouse the knife will still be in stock? What the .....? They need the inventory connected to website.
They would not even budge on the price of the other knife by $20 to make me happy. Oh the Kudu knife it was $298 so not cheap. I had one other order I cancelled before I had any other problems. Last time buying from these people.
A Reputable Knife Company!
Earth wind and fire
Great Money Making Potential !!!
Completely Satisfied
Not worth it
Boy I tell u h'what
The customer service is horrible also. They do not even try to make things right.
Questionable
I've ordered
Who gets attacked by raccoons or possums? Nobody...
I'll keep my Benchmade, Spyderco, Havalon, Outdoor Edge and Dexter knives...