CrystalNinja Reviews

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About CrystalNinja

CrystalNinja, found online at, is a new monthly delivery service that specializes in providing people with a new designer fragrance each month so that you can “date” a new scent before you “marry” it. 

How Does It Work?

According to their website, Kellie DeFries is the CrystalNinja, a woman who has been recognized worldwide for her artistry, expertise, and professionalism for producing some of the “most outrageous crystal designs on planet earth” all created with Swarovski crystals.

Kellie has been honored as an elite Swarovski Elements Ambassador and has traveled around the world teaching her tips and techniques with crystal design, and in the beginning of 2016 she was chosen as one of seven Swarovski Authorized Instructors for all of USA.

She has also expanded her offerings to include special tools for working with these crystal designs and is currently selling these products on her website, in addition to her specially designed and created projects. 

Customers can search through the available products on their website by category, including Crystal Katana, Gifts, Pick Up Tools and Accessories, Adhesives and Accessories, Swarovski Crystals and Storage, Corporate Crystallizing, Classes & Workshops, DIY Bling Kits, and more. 

Cost/Price Plans

Because this company offers such a wide variety of products, there is no one single price range for what you will find here, especially when you take into account different sales and promotions which may take place over the course of a year. 

The website also says that Kellie’s products can be purchased through different third party retailers, including Neiman Marcus, Nordstrom, and Henri Bendel, so prices may also differ depending on where you find these products. 

Refund Policy

The CrystalNinja website says that if a customer receives a damaged or defective product, or a product they “have a problem with” that they should contact their Customer Service team as soon as possible by email. Unfortunately they offer no other information about the return or refund process. It appears that they simply evaluate each case on an individual basis before offering you options for recourse.  

Customer Service Contact Info

Customers who are interested in contacting Customer Service with questions, concerns, or complaints can do so by phone at 619-420-4583 or by email at [email protected] 


Most of the reviews for this website are for the Crystal Katana tool line, and these reviews appear to be very positive. Most people have excellent opinions of these products and report excellent experiences when using them.

As for the classes or the products themselves, there simply does not appear to be very many reviews available for CrystalNinja at this time.  

Competitors and Alternatives?

Customers who are looking for an alternative to this retailer must consider what it is they are specifically looking for before they are able to find the right options for their needs, because not all designers and manufacturers of crystal goods will also sell tools or teach classes. 

If you have experience with this company or their products, please leave your CrystalNinja reviews below.

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