How com I give 5 stars when I’m still waiting?
Let me tell you....I received my kit very quickly. It was easy to use and had specifics instructions so all I needed to do was put it in the mail box.
I have ulcers inside my cheeks and that where I needed to get the DNA from. Well one side bled a little and I didn’t know if it would be acceptable. So, I went on line and logged in. I sent a message. The next day I received a response. Yet, they didn’t just answer my question, they provided details of the whole process as well as offering additional products I wasn’t aware of at the time.
A second time I send an email just to thank them. I explained no response was necessary but they did, Insuring me that when I need anything they will be there to help.
So 5 stars, ya. When I get my report.....well if the scientists are anything like the customer service, I should be very happy. If not, YOU WILL KNOW ABOUT IT!! LOL.