Craftsy Reviews
Craftsy is a company that states their goal is to "bring creativity to life," giving customers the ability to learn new and advanced crafting skills in their own way, whenever and however they like.
How Does Craftsy Work?
Customers are invited to go to their website and search through their inventory of classes by category, including quilting, sewing, knitting, cake decorating, art, photography, cooking, and many others.
Once you choose the course you are interested in taking, you can also use their website to find the necessary kits or supplies you will need to successfully complete that course and the associated projects.
Mobile Options
At this time, mobile access to Craftsy.com is only available through applications on iOS devices, including the iPad and iPhone, though this availability may expand.
Cost/Price Plans
The online classes available through this website range in price from free up to about $39.99, though customers should expect to invest more money into the products and supplies needed to successfully create projects and master their crafting.
Refund Policy
The website says that class fees can be refunded within the first 30 days if you are unhappy for any reason.
In addition, any supplies and goods sold through their website for the purposes of helping with your crafts are eligible for return and refund if they are defective, or if it is within 60 days and the goods are still in like new condition, in the original packaging, will all necessary paperwork.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by submitting them directly to the website after you have signed into your account.
Reputation
This website seems to have mixed reviews, with some customers really happy with their classes and supplies, and other customers feeling as though the quality of what they received was not as high as they had hoped.
Competitors and Alternatives?
Local craft stores often offer classes, as do community colleges and community centers. If you are looking for more video based, online courses, you are likely to find some of those available as well, for varying prices.
If you have any experience with Craftsy or their products, please leave your reviews below.
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Craftsy Customer Reviews
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Buyer Beware - Scam Business Practices
You sign up for a $0.99 membership and they automatically renew your membership to a tune of a whopping $171.72 membership fee. They do not send you any notifications that they will be billing your credit card for the drastically increased membership fee, they just quietly submit the charge without informing you of the new charges. What a scam!
Do Not!!
Great Customer Service Experience!!!
Have not used the site like I had fully intended to do. Seemed like a great concept and did a trial offer of $5 for a few months.
I, like so many of us, forgot that it auto charges at the end of this trial and I received a charge that put my account in the negative.
I called, completely expecting for it to be a hassle, but the representative was so pleasant and helped me with a refund immediately.
Hands down, based on THIS experience alone, I will be trying Craftsy again when we are settled in the new place.
Won't give my money back after stealing for renewal
Beware before signing up with Craftsy.
An organization that pressures you daily to spend money.
To be honest I can't remember how these people got my email address in the first place, but there is no method offered to unsubscribe and I have been bombarded every day - many times a day - by emails trying to get me to pay for their services.
Good luck trying to opt out - nothing in their FAQ's to help on that subject. They have become a complete and utter nuisance but worst of all, I have no idea what they are doing with my data. My advice is to steer well clear.
SCAM
The free patterns are never available. Message we are having trouble down loading content. Really everyone of the free patterns that I have tried to use has this message. I am not a fan and will not use this website again. I agree with Monika R. TOTAL SCAM
That joining craftsy just get you to a place where you can buy lesson on what you want to learn
Buyer be ware
Buyer be ware
Have been annual member for years but no mire.
Original Craftsy great. It then changed to blueprint, which was ok.
Now Craftsy again but very poor. Only was able to get some of my classes and all my patterns are now gone. Want them back. Costly
No confidence in Craftsy Anymore.
Very upset.