Course Hero Reviews

Course Hero
Based on 108  Reviews



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About Course Hero

Students are often reluctant to ask their teacher for clarification of class material. There are some teachers who don’t make themselves available for help outside of the classroom. Course Hero is a website that offers help to students spanning over an array of subjects, 24 hours a day, 7 days a week.

On Course Hero there is an array of information to search through. There is general information on hundreds of school subjects as well as a collection of college course documents. This collection of documents includes class notes, syllabi, study guides, practice quizzes, flashcards and much more. It is even possible that you will be able to locate materials from the course at the school you are attending.

CourseHero.com also offers full course lessons in a variety of subjects. While some of these courses have been developed by its members, there are others which have been submitted by college professors.

There are two memberships for Course Hero. The first option is a free membership which is limited to the flashcards and the tutor help desk. However, payment is required when using the tutor help desk. Students determine the price they are willing to pay for an answer to a question. As soon as the question is replied to, the payment transaction is completed.

The premier paid membership gives members full access to all of the platforms on the site including flashcards, documents, and are even granted $100.00 of credits for the tutor help desk. Each submitted question or reply back to a tutor will deduct $5.00 in credits. The cost for one year of the premier membership is $95.40. They also offer a three month package for $59.85 or a one month subscription for $39.95.

Since so many students are tight on cash, Course Hero created an exchange program; they will give you a month of their premier membership in exchange for documents. After uploading 40 course documents, all of which have to be approved by their team, you will be awarded with one free month of complete access to the site.

Professors who discovered their course materials could be accessed through CourseHero were very upset. Besides the fact that they hadn’t approved it, they felt that they were being exploited because the company was making money off of the materials they created and the time it took to do so.

These professors also believe that the site was taking away from the overall learning process. Not only were their students not learning the material but they were also being deprived of the intrinsic rewards that accompany a successful learning experience. 

Students who used the tutor help desk were disappointed with the tutors’ lack of effort and ability to provide them with a response in a timely manner. Not only did the tutors barely meet the deadline, but they also did not provide valid answers. Some of them even responded with a question instead of an answer.

Overall, online reviews displayed negative feedback on the services provided by Course Hero. If you are paying for an education it is probably best just to do the work yourself or join a study group.

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108 ‘Course Hero’ Reviews
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1 Review

Bad experience.



February27, 2017

I have been trying three times to get a response from customer service to solve an issue, but they don't respond.

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June 03, 2018

Just a billing company, perhaps? Get your credit card number and then charge you over and over again? Sound familiar?

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3 Reviews

Coursehero



February19, 2017

I have worked with course hero as a tutor for a period not more than 1 year. Recently, I tried to log in to my account only to find out that it was terminated a few months ago. I didn't bother much because nowadays I have found that it is better to deal with the student directly rather than having an agent in between who is only going to make matters worse for the both of us. Course Hero sometimes take more than 24 hours to address an inquiry from a tutor or student, which makes communication difficult and most of the time affect the quality of help you receive as a student. Therefore, if anyone needs academic assistance in any field, please do not hesitate to email me at

Email: [email protected]

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1 Review

Coursehero stole my money



February16, 2017

I was with course hero for about 6 month, and then suddenly I was notified that my account was closed because of "fraud". By the time I have $700 in the account was not credited to my account. I send email to them request send the money to my Paypal account, by get no response.

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1 Comment
June 03, 2018

So sad, sorry they did this to you.

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6 Reviews

Not Entirely Bad



January27, 2017

I had worked with course hero for approximately an year. I honestly believe the company is legitimate. However, I failed to understand why they terminated my profile. I had never received less than a 5 star rating in any of my reviews so in this case it would not be a matter of quality. The sad part is that even after they terminate your profile they would continue using your uploaded study materials. I think a major issue with course hero is the fact they would take forever to respond to urgent matters like in the case of a dispute between a student and a tutor, it would take more than a week to resolve. This is very inconveniencing to the student in case he or she needs a refund and for them to use the money to find academic help elsewhere. I have sorted to other means of helping out students. I have decided to deal with students directly instead of having an intermediary who is more likely to make the process expensive and delayed. If you need academic help in any field or have online classes that are giving you a headache, you can contact me directly at [email protected]

I am available 24/7. An A+ is a guarantee.

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1 Comment
June 03, 2018

Wow, COURSE HERO terminated your account perhaps because they really don't want any good tutors. It might appear they want people to subscribe and pay for an endless scavenger hunt of multiple repetitious futile attempts weeding through hundreds of useless and irrelevant blurred out documents. Seems like that's where COURSE HERO really makes their money.

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1 Review

Sam L



December22, 2016

This is the worst website ever. I got their membership and posted the questions. The answers provided were wrong and when I emailed customer service, they were extremely rude. They started asking my syllabus and other personal information. Please save your time and money and do not go on CourseHero. This is scam they should name them CourseZero.

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April 06, 2018

I am also a victim of the Course Hero. I am full time tutor and worked with course hero for a long time. while I earned $560.00, they suddenly removed me as a tutor from their website and taken all my hard earned money. Bloody cheater. Its your wish you do use course hero service or not.

June 03, 2018

Maybe its might help to contact the department of labor as you performed services for COURSE HERO and it appears they breached their contract to pay you for your services. This is despicable to do this to a worker. This is not just despicable. I think surely it also must be illegal. I would suggest you pursue your rights. This sounds like a case of modern slave labor to me.

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1 Review

Course Hero: The worst business policy maker



October23, 2016

Course hero has closed several tutors' accounts that too without payment. Now, the company is trying to improve its image by removing "tutor fraud" section from Wikipedia and by posting fake positive reviews that it has opened tutors' blocked accounts again . My account was not involved in any fraudulent activity so, why it was not reopened???

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1 Review

SCAM



October20, 2016

There is a certain rule of the internet: If I have to go to the Terms of Use to stop recurring membership, a website gets one star. Everything is totally misrepresented!

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2 Reviews

COURSE HERO HAS REPLIED!!!!!!! THIS IS GREAT AND AS A TUTOR AM TRULLY GREATFUL.



October15, 2016

While we may think that this company is a scum, they may not. Actually, they are not! Its true that accounts were shuttered but they have re opened them and payed the tutors.

Great job!!!

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October 23, 2016

Course hero is trying to improve its image by removing "tutor fraud" section from Wikipedia and by posting such fake reviews as posted above. My account was not involved in any fraudulent activity so, why it was not reopened? ??

October 23, 2016

ok if you are a "tutor" how come you misspelled TRULY.

November 15, 2016

Hi Sean: -

Misspellings do not make me a lesser tutor. Sorry :)

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