Course Hero Reviews

Course Hero
Based on 112  Reviews



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About Course Hero

Students are often reluctant to ask their teacher for clarification of class material. There are some teachers who don’t make themselves available for help outside of the classroom. Course Hero is a website that offers help to students spanning over an array of subjects, 24 hours a day, 7 days a week.

On Course Hero there is an array of information to search through. There is general information on hundreds of school subjects as well as a collection of college course documents. This collection of documents includes class notes, syllabi, study guides, practice quizzes, flashcards and much more. It is even possible that you will be able to locate materials from the course at the school you are attending.

CourseHero.com also offers full course lessons in a variety of subjects. While some of these courses have been developed by its members, there are others which have been submitted by college professors.

There are two memberships for Course Hero. The first option is a free membership which is limited to the flashcards and the tutor help desk. However, payment is required when using the tutor help desk. Students determine the price they are willing to pay for an answer to a question. As soon as the question is replied to, the payment transaction is completed.

The premier paid membership gives members full access to all of the platforms on the site including flashcards, documents, and are even granted $100.00 of credits for the tutor help desk. Each submitted question or reply back to a tutor will deduct $5.00 in credits. The cost for one year of the premier membership is $95.40. They also offer a three month package for $59.85 or a one month subscription for $39.95.

Since so many students are tight on cash, Course Hero created an exchange program; they will give you a month of their premier membership in exchange for documents. After uploading 40 course documents, all of which have to be approved by their team, you will be awarded with one free month of complete access to the site.

Professors who discovered their course materials could be accessed through CourseHero were very upset. Besides the fact that they hadn’t approved it, they felt that they were being exploited because the company was making money off of the materials they created and the time it took to do so.

These professors also believe that the site was taking away from the overall learning process. Not only were their students not learning the material but they were also being deprived of the intrinsic rewards that accompany a successful learning experience. 

Students who used the tutor help desk were disappointed with the tutors’ lack of effort and ability to provide them with a response in a timely manner. Not only did the tutors barely meet the deadline, but they also did not provide valid answers. Some of them even responded with a question instead of an answer.

Overall, online reviews displayed negative feedback on the services provided by Course Hero. If you are paying for an education it is probably best just to do the work yourself or join a study group.

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112 ‘Course Hero’ Reviews
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6 Reviews

Coursehero



April17, 2017

They are actually not completely bad. I think they can be helpful at times as much as they can be wasteful other times. Preferences do matter, if you're a student who needs someone to help you in your assignments and homework, do not hesitate to reach me at [email protected] I do offer high quality academic services. Thank you.

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May 03, 2017

Do you do nursing paperwork or english assignments as well? Please let me know

May 03, 2017

Hello Karly, yes I do. Kindly contact me on

[email protected]

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Through and through, A Scam on College Students



April8, 2017

Course hero has upped their prices recently and also become a bit more deceptive in their check out process as well as their pricing in addition to having a significant amount of documents that have blurred out answers, only to unlock them and find out, THEY DON'T ACTUALLY have any answers! In it's entirety, Course Hero is a fail attempt of a student resource and an exceptional scam on cash strapped college students who may be struggling and need help with their academics.

They don't clearly state that you're not paying a full amount, and the biggest issue is they do not give you a summary of your bill amount or a check out total. You're always taken to a confirmation page before you press pay on websites that shows how much you're going to be billed, Course Hero does not. They have you enter your billing information and press accept, I assumed I was going to a confirmation page but no, I was directed to a processing payment screen when THEN told me I'm not paying a monthly amount but an entire years worth.

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1 Review

Con Artists



March24, 2017

They make you pay a lot for nothing

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April 07, 2017

I totally agree with your comment. I paid and immediately cancelled. They do not deliver as they say they would. And, the quality of the work, I could have done better myself. Very disappointed.

June 03, 2018

I immediately cancelled and they charged my card an "autorenewal" anyway! Scum. Hope they didn't do the same to you, but wouldn't be surprised if they did.

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6 Reviews

Maybe or MayBe Not



March12, 2017

I have worked with course hero as a tutor for a period not more than 1 year. Recently, I tried to log in to my account only to find out that it was terminated a few months ago. I didn't bother much because nowadays I have found that it is better to deal with the student directly rather than having an agent in between who is only going to make matters worse for the both of us. Course Hero sometimes take more than 24 hours to address an inquiry from a tutor or student, which makes communication difficult and most of the time affect the quality of help you receive as a student.

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1 Review

Bad experience.



February27, 2017

I have been trying three times to get a response from customer service to solve an issue, but they don't respond.

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1 Comment
June 03, 2018

Just a billing company, perhaps? Get your credit card number and then charge you over and over again? Sound familiar?

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3 Reviews

Coursehero



February19, 2017

I have worked with course hero as a tutor for a period not more than 1 year. Recently, I tried to log in to my account only to find out that it was terminated a few months ago. I didn't bother much because nowadays I have found that it is better to deal with the student directly rather than having an agent in between who is only going to make matters worse for the both of us. Course Hero sometimes take more than 24 hours to address an inquiry from a tutor or student, which makes communication difficult and most of the time affect the quality of help you receive as a student. Therefore, if anyone needs academic assistance in any field, please do not hesitate to email me at

Email: [email protected]

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1 Review

Coursehero stole my money



February16, 2017

I was with course hero for about 6 month, and then suddenly I was notified that my account was closed because of "fraud". By the time I have $700 in the account was not credited to my account. I send email to them request send the money to my Paypal account, by get no response.

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1 Comment
June 03, 2018

So sad, sorry they did this to you.

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6 Reviews

Not Entirely Bad



January27, 2017

I had worked with course hero for approximately an year. I honestly believe the company is legitimate. However, I failed to understand why they terminated my profile. I had never received less than a 5 star rating in any of my reviews so in this case it would not be a matter of quality. The sad part is that even after they terminate your profile they would continue using your uploaded study materials. I think a major issue with course hero is the fact they would take forever to respond to urgent matters like in the case of a dispute between a student and a tutor, it would take more than a week to resolve. This is very inconveniencing to the student in case he or she needs a refund and for them to use the money to find academic help elsewhere. I have sorted to other means of helping out students. I have decided to deal with students directly instead of having an intermediary who is more likely to make the process expensive and delayed. If you need academic help in any field or have online classes that are giving you a headache, you can contact me directly at [email protected]

I am available 24/7. An A+ is a guarantee.

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June 03, 2018

Wow, COURSE HERO terminated your account perhaps because they really don't want any good tutors. It might appear they want people to subscribe and pay for an endless scavenger hunt of multiple repetitious futile attempts weeding through hundreds of useless and irrelevant blurred out documents. Seems like that's where COURSE HERO really makes their money.

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