Course Hero Reviews

Course Hero
Based on 112  Reviews



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About Course Hero

Students are often reluctant to ask their teacher for clarification of class material. There are some teachers who don’t make themselves available for help outside of the classroom. Course Hero is a website that offers help to students spanning over an array of subjects, 24 hours a day, 7 days a week.

On Course Hero there is an array of information to search through. There is general information on hundreds of school subjects as well as a collection of college course documents. This collection of documents includes class notes, syllabi, study guides, practice quizzes, flashcards and much more. It is even possible that you will be able to locate materials from the course at the school you are attending.

CourseHero.com also offers full course lessons in a variety of subjects. While some of these courses have been developed by its members, there are others which have been submitted by college professors.

There are two memberships for Course Hero. The first option is a free membership which is limited to the flashcards and the tutor help desk. However, payment is required when using the tutor help desk. Students determine the price they are willing to pay for an answer to a question. As soon as the question is replied to, the payment transaction is completed.

The premier paid membership gives members full access to all of the platforms on the site including flashcards, documents, and are even granted $100.00 of credits for the tutor help desk. Each submitted question or reply back to a tutor will deduct $5.00 in credits. The cost for one year of the premier membership is $95.40. They also offer a three month package for $59.85 or a one month subscription for $39.95.

Since so many students are tight on cash, Course Hero created an exchange program; they will give you a month of their premier membership in exchange for documents. After uploading 40 course documents, all of which have to be approved by their team, you will be awarded with one free month of complete access to the site.

Professors who discovered their course materials could be accessed through CourseHero were very upset. Besides the fact that they hadn’t approved it, they felt that they were being exploited because the company was making money off of the materials they created and the time it took to do so.

These professors also believe that the site was taking away from the overall learning process. Not only were their students not learning the material but they were also being deprived of the intrinsic rewards that accompany a successful learning experience. 

Students who used the tutor help desk were disappointed with the tutors’ lack of effort and ability to provide them with a response in a timely manner. Not only did the tutors barely meet the deadline, but they also did not provide valid answers. Some of them even responded with a question instead of an answer.

Overall, online reviews displayed negative feedback on the services provided by Course Hero. If you are paying for an education it is probably best just to do the work yourself or join a study group.

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112 ‘Course Hero’ Reviews
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Bad customer service



January27, 2018

I have been using this website on and off, but recently discovered how bad their customer service is. I was searching for some answers using google and course hero came up. I have not used them for a while so in order for me to look at the search I was googling i had to purchase monthly membership. Which i though ok ill go in and possibly use a tutor again. The question cam up and the answer unlocks and it wasn’t exactly what I wanted. Customer service was unresponsive for two days and no refund

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1 Comment
June 03, 2018

Sad you had to learn from experience the way I did as well that Course Hero is total trash. It's better to just Google for information. The company is just a website to get $$$$ "membership" payments and credit card numbers to perpetually bill.

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1 Review

Course Hero really don't care About their Respective Tutors. They aren't getting paid!



December20, 2017

All positive reviews are fake. Course Hero really don't care About their Respective Tutors. They aren't getting paid! You will spend your whole day to provide 20-30 quality answer and you will get paid for only 1 or 2.
If any tutor work hard and provide quality work he didn't get paid for this, instead of this, an other tutor who has good score, like five star rating and submitted 3K answers, getting paid systematically. By default he will be paid in the name of "TUTOR WITH GOOD SCORE", No matter what the good scorer has submitted to student as an answer (it could be fully scrap, irreverent content), Its totally scrap. No value content are there. No value for good tutor and no value for good and well explained answers.
Should learn from Chegg.com. They have crystal clear payment system and tutors get paid in a well manner.

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June 03, 2018

It figures! Course Hero doesn't just rip off its customers! So Course Hero rips off its tutoring content providers!!!!!!! Ewww. What creeps! These creeps don't do anything but let the website roll in the money.

September 29, 2018

I'm glad someone noticed what I've been feeling all along. Senior tutors have understood this system loophole and they can write crap, give wrong answers or just write one sentence especially for MCQs (multi choice questions) and get away, be paid (system selection for being a senior)leaving aside a very good answer given by a relatively new tutor and complete dissatisfaction for a new tutor

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1 Review

Excellent



December11, 2017

I love course hero, i can have ideas, corroborate them and have new knowledge. I love the page because i can have more information of my homework.

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1 Review

Got autobilled and they refunded me without issue



November16, 2017

I had a great experience with getting a refund after getting billed for my yearly subscription. I have not used their service for over a year and some companies are a real pain in the butt in situations like this; Coursehero.com wasn't.

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out of 3 People Found This Review Helpful
1 Comment
June 03, 2018

Oh, Really?????? Just you???? What about all of those other people who are complaining all over the internet????? No refund for me? Huh?

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1 Review

College Success



November13, 2017

I tell everyone how really great this class was for me, and encourage everyone to take it. No body can become too successful, so every tool we can add, is a step closer to our success.

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1 Review

COURSE HERO HAS CHANGED, IT'S NOW A GREAT SITE



November13, 2017

As guys used to write bad reviews about course hero some few months ago and others years, let all know the company has changed a lot for the better of both tutors and students. I have been a tutor here from Mid 2016 up to now.

1. The pay for questions has gone up now.
2. The student can cancel the question and receive their money back to their cards or PayPal anytime they feel the answers were not correct.
3. The management has stopped closing tutors account for no reason, they sound polite nowadays.
4. I bet you, in the next 4 to 6 years, Course Hero will be the largest library for past papers and course materials.
5. To apply as a tutor today, you need to possess high rated professional documents like masters certificate or company letter.

6. The only thing they have done, that sounds negative to me is removing the advanced questions section. Today, only basic questions that require simple explanations. I think the management should then raise the maximum amount the students can pay for a given task and ensure the tiers are working, as per now, these so called tiers do not work as purported.

Any account closed, must have been inactive for more than one month or two, and if not, then had violated the rules severally, maybe one can say, the moderators have been punishing tutors heavily for minor mistakes.

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1 Review

Crowd Sourced scam



November3, 2017

I got the answer, but I am not sure what you are paying for. You have to unlock answers even after you pay for a premier membership and is not fair to charge someone $40 and then make them have to work to unlock the answer.

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1 Comment
June 03, 2018

Yes, Course Hero - Scam

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3 Reviews

Review



October11, 2017

I have worked with course hero as a tutor for a period not more than 1 year. Recently, I tried to log in to my account only to find out that it was terminated a few months ago. I didn't bother much because nowadays I have found that it is better to deal with the student directly rather than having an agent in between who is only going to make matters worse for the both of us. Course Hero sometimes take more than 24 hours to address an inquiry from a tutor or student, which makes communication difficult and most of the time affect the quality of help you receive as a student.

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