Course Hero Reviews
About Course Hero
Students are often reluctant to ask their teacher for clarification of class material. There are some teachers who don’t make themselves available for help outside of the classroom. Course Hero is a website that offers help to students spanning over an array of subjects, 24 hours a day, 7 days a week.
On Course Hero there is an array of information to search through. There is general information on hundreds of school subjects as well as a collection of college course documents. This collection of documents includes class notes, syllabi, study guides, practice quizzes, flashcards and much more. It is even possible that you will be able to locate materials from the course at the school you are attending.
CourseHero.com also offers full course lessons in a variety of subjects. While some of these courses have been developed by its members, there are others which have been submitted by college professors.
There are two memberships for Course Hero. The first option is a free membership which is limited to the flashcards and the tutor help desk. However, payment is required when using the tutor help desk. Students determine the price they are willing to pay for an answer to a question. As soon as the question is replied to, the payment transaction is completed.
The premier paid membership gives members full access to all of the platforms on the site including flashcards, documents, and are even granted $100.00 of credits for the tutor help desk. Each submitted question or reply back to a tutor will deduct $5.00 in credits. The cost for one year of the premier membership is $95.40. They also offer a three month package for $59.85 or a one month subscription for $39.95.
Since so many students are tight on cash, Course Hero created an exchange program; they will give you a month of their premier membership in exchange for documents. After uploading 40 course documents, all of which have to be approved by their team, you will be awarded with one free month of complete access to the site.
Professors who discovered their course materials could be accessed through CourseHero were very upset. Besides the fact that they hadn’t approved it, they felt that they were being exploited because the company was making money off of the materials they created and the time it took to do so.
These professors also believe that the site was taking away from the overall learning process. Not only were their students not learning the material but they were also being deprived of the intrinsic rewards that accompany a successful learning experience.
Students who used the tutor help desk were disappointed with the tutors’ lack of effort and ability to provide them with a response in a timely manner. Not only did the tutors barely meet the deadline, but they also did not provide valid answers. Some of them even responded with a question instead of an answer.
Overall, online reviews displayed negative feedback on the services provided by Course Hero. If you are paying for an education it is probably best just to do the work yourself or join a study group.
117 ‘Course Hero’ Reviews
This is the absolute worst site for students imaginable. The pages are hidden from view until you decide to use one of your precious few "credits" to see it. Then you discover just how little useful content this website actually has. I actually used a credit only to discover that the document was simply a list of assignments. Also, you have to subscribe for a minimum charge of $60 to see this mass of garbage. And they are very quick to let you know that regardless of your satisfaction as a customer, there are no refunds. To add insult to injury, I cancelled my subscription in less than a month and now 3 months later, I am still being smacked with a non-refundable $60 charge. These people are crooked. Stay away and never, never, never give them your bank account number.
On product, I would give this company 1 star but on Customer Service and resolution 10 stars --- I am pleased to report that I reached out to the company and I was given a satisfactory end. I really needed to report this, because to not do so would be dishonest…. Their customer service was staller…
I don't write reviews, but I had to write a review on this website. First, you pick a (non-refundable package) then you plug in your questions and get a response if there is one - right - wrong!!! From jump, the site is NOT user-friendly, but you only become aware of it the moment you begin to ask a question. I had no idea that you pay for access only to be informed on the site that you are rationed how many times you can unlock - or have access to a question. I paid 60.00 for 3 months - I can only unlock 30 papers. But, it gets betters, the papers are blurred or showing only partially - so it's only when you hit unlock you realize that the paper is not what you thought it was (and no - the questions I saw did not match the answer in the paper presented). Now I was down 2 unlocks and no answer yet. But, it gets better, try to find the papers you already unlock - instead of that link being in view, you have to get a degree to find where the unlocked papers are.
But, it gets better. The site is designed to eat up as much of your time with absolute nonsense as taking a quiz, and feedback. Now, what in hells name is a tutor credit, which says I have 60.00 worth of but then a place comes up to pay 3,5, and 8 dollars. This site is trash in my opinion. All it accomplished is completely wasting time I do not have. I canceled my account the same moment. I felt as if I was held up at gunpoint and someone stole my money, but lesson learned - This site is horrible RUN RUN RUN -
if you don't cancel it will keep on charging your card, and even if you do cancel you get nothing back. Do not read this review and continue - I am WARNING YOU - RUN RUN RUN - There is nothing of value on this site than frustration - how they have such high reviews I have no idea but for me the service was trash...... such a horrid waste ------ RUN - RUN --- RUN --- Do not use this company you will soooooo regret it......
MONEY IS NOT REFUNDABLE - DON'T EVEN TRY TO GET MONEY BACK....... If you have already spent money count it a loss and move on..... and if you had a bad experience with the company write and let others know and save someone else, as a student money is tight - who has money to give away to someone sitting in their PJ's in front of a computer ------ RUN
for academic purpose, the site is great and helpful. i haven't tried the tutorial sector but i always find almost all academic information provided to be relevant. i also ensure that i post quality and relevant academic resources to boost education at a diverse level. i recommend scholars to make good use of this site
Since using course hero to get all the necessary information for my subjects, it has only improved my grades. I would recommend it for any student.
I have been using this website on and off, but recently discovered how bad their customer service is. I was searching for some answers using google and course hero came up. I have not used them for a while so in order for me to look at the search I was googling i had to purchase monthly membership. Which i though ok ill go in and possibly use a tutor again. The question cam up and the answer unlocks and it wasn’t exactly what I wanted. Customer service was unresponsive for two days and no refund
Course Hero really don't care About their Respective Tutors. They aren't getting paid!
All positive reviews are fake. Course Hero really don't care About their Respective Tutors. They aren't getting paid! You will spend your whole day to provide 20-30 quality answer and you will get paid for only 1 or 2.
If any tutor work hard and provide quality work he didn't get paid for this, instead of this, an other tutor who has good score, like five star rating and submitted 3K answers, getting paid systematically. By default he will be paid in the name of "TUTOR WITH GOOD SCORE", No matter what the good scorer has submitted to student as an answer (it could be fully scrap, irreverent content), Its totally scrap. No value content are there. No value for good tutor and no value for good and well explained answers.
Should learn from Chegg.com. They have crystal clear payment system and tutors get paid in a well manner.