Course Hero Reviews
About Course Hero
Students are often reluctant to ask their teacher for clarification of class material. There are some teachers who don’t make themselves available for help outside of the classroom. Course Hero is a website that offers help to students spanning over an array of subjects, 24 hours a day, 7 days a week.
On Course Hero there is an array of information to search through. There is general information on hundreds of school subjects as well as a collection of college course documents. This collection of documents includes class notes, syllabi, study guides, practice quizzes, flashcards and much more. It is even possible that you will be able to locate materials from the course at the school you are attending.
CourseHero.com also offers full course lessons in a variety of subjects. While some of these courses have been developed by its members, there are others which have been submitted by college professors.
There are two memberships for Course Hero. The first option is a free membership which is limited to the flashcards and the tutor help desk. However, payment is required when using the tutor help desk. Students determine the price they are willing to pay for an answer to a question. As soon as the question is replied to, the payment transaction is completed.
The premier paid membership gives members full access to all of the platforms on the site including flashcards, documents, and are even granted $100.00 of credits for the tutor help desk. Each submitted question or reply back to a tutor will deduct $5.00 in credits. The cost for one year of the premier membership is $95.40. They also offer a three month package for $59.85 or a one month subscription for $39.95.
Since so many students are tight on cash, Course Hero created an exchange program; they will give you a month of their premier membership in exchange for documents. After uploading 40 course documents, all of which have to be approved by their team, you will be awarded with one free month of complete access to the site.
Professors who discovered their course materials could be accessed through CourseHero were very upset. Besides the fact that they hadn’t approved it, they felt that they were being exploited because the company was making money off of the materials they created and the time it took to do so.
These professors also believe that the site was taking away from the overall learning process. Not only were their students not learning the material but they were also being deprived of the intrinsic rewards that accompany a successful learning experience.
Students who used the tutor help desk were disappointed with the tutors’ lack of effort and ability to provide them with a response in a timely manner. Not only did the tutors barely meet the deadline, but they also did not provide valid answers. Some of them even responded with a question instead of an answer.
Overall, online reviews displayed negative feedback on the services provided by Course Hero. If you are paying for an education it is probably best just to do the work yourself or join a study group.
114 ‘Course Hero’ Reviews
I wish I could give zero stars to this company... First of all most of their material comes from amateurs. It doesn't get reviewed, it just gets uploaded, so basically anyone could write anything and I upload it as a document. I have found so many mistakes in documents that others have uploaded. I needed this website not to copy anything but just to guide me if I needed help with my classes. I signed up for a month of membership and turns out they kept charging my card every month $40.00 . I called them and they said that it is MY RESPONSIBILITY to cancel the service and they cannot refund me the money. Basically I signed up for one month of the service and I have to cancel it myself. I told them I will dispute the charge they said go ahead. Some ghetto customer service agent went psycho on me, I did not get to talk to a supervisor or a manager. This is first and last time I am ever using this s**t service, there are so many other websites I have used that have much better information than Course Hero. For your own sake stay the hell away.
A true scam. Not just a lousy website with bad content scam; but a pyramid scheme-like scam.
The content is not moderated at all. It gets uploaded with no human intervention or computer scanning of content. There are no peer reviews (for contributors), since the "contributor" is always anonymous. There are no ratings on the content.
Those facts should flash warning signals all over the place. Why would a company that specializes in providing "useful" data, not WANT to attribute their contributors? It's good for them, it's good for you, the customer. Well, because it's a scam. It's not good content. It's not coming from reputable "note takers"... it's garbage (or randomness at best). When you pay money... you become a victim and never return.
But, that is the business model:
+ Catch a student in a moment of desperation, where the he/she decides "hey, 50 bucks for months of answers?... sure."
+ Student is unhappy, and never returns, telling the true experience to his/her friends. CourseHero coaxes students, pays students, or straight-up invents "students" to scour the Internet for any talk AGAINST the company (about being a scam) and populating good reviews/comments to confuse potential victims. Yes, EVERY comment you see that says Course Hero is good, worked for them, etc... is working for the company and lying to you.
I was looking for documents for a research. There was literally nothing useful. Besides half the documents were already deleted or empty. They are very good at not answering questions or claims though. I tried to get rid of the charge through my American Express credit card but they were really good at proving that yes in fact I was able to open documents, that were good for nothing or just empty.
Please just stay away thief i dont know allow business like these to go on sign up for 7.95 a month they took 95.75 i call thwm no answer file a dispute with my bank instantly coursehero call and say we can give yoy 50 bucks i said hell to the no i need my money cause your site aint help me she said cancel the dispute witb the bank and we will refund you i said no i cant trust you straight up scam stay away my last money tthey took
i agreed with every peoples above, this is scam website, they cheated you to make misunderstand about payment, when i think i just need to pay 7 dollar for 1 years but actually it is 100 dollar !!! and they never ever refund your payment by any reasons. i don't know how this kind of bullshit scam website still survive. f!
Avoid at all costs. They took my money fraudulently and refuse to return it. I have filed a case with my credit card company. When I called them to ask for a refund they did not answer. When I emailed them they came back stating that they do not issue refunds. I have never even used their god damn service and they can see that and yet they will not refund my money. They said that they would return 1/2 the money. WTF! 1/2 for what? I never used their service and they can verify this. STAY AWAY!
I subscribed to Questia, Safari online books and Course Hero (recently) I subscribed to it because I live in California. I expected to be able to compare it to Chegg homework help which I can't afford as a cheaper alternative. What I feel like is I am visiting an academic garage sale. I was looking for Course hero to be kind of a workbook support site where the workbook solution manuals would be online and then people could explain their various practices. I don't really see that. I do see power point presentations but that isn't the same as people going through their classes writing out their problems and posting those with their attempts than maybe someone else takes it part way and gets confused? Then someone with a larger experience can explain where that confusion fits in or why it isn't but here is an extension instead. This playing with problem solving is what I was hoping but I don't see that? but maybe that isn't a part of the university experience. I don't want to give Course Hero a rating because the community that feels like they are wasting their money needs to step in me included an help it define its soul. To be continued
I was going to see a copy of a quiz for one of my classes but resulted that quiz was incomplete. I signed up for annual membership, in which I wasted 100 bucks. I sent an email (lying) that my intention was to sign up for monthly membership, and I got full refund instead. I still got some answers to my quiz right.