Course Hero Reviews

Course Hero
Based on 117  Reviews



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About Course Hero

Students are often reluctant to ask their teacher for clarification of class material. There are some teachers who don’t make themselves available for help outside of the classroom. Course Hero is a website that offers help to students spanning over an array of subjects, 24 hours a day, 7 days a week.

On Course Hero there is an array of information to search through. There is general information on hundreds of school subjects as well as a collection of college course documents. This collection of documents includes class notes, syllabi, study guides, practice quizzes, flashcards and much more. It is even possible that you will be able to locate materials from the course at the school you are attending.

CourseHero.com also offers full course lessons in a variety of subjects. While some of these courses have been developed by its members, there are others which have been submitted by college professors.

There are two memberships for Course Hero. The first option is a free membership which is limited to the flashcards and the tutor help desk. However, payment is required when using the tutor help desk. Students determine the price they are willing to pay for an answer to a question. As soon as the question is replied to, the payment transaction is completed.

The premier paid membership gives members full access to all of the platforms on the site including flashcards, documents, and are even granted $100.00 of credits for the tutor help desk. Each submitted question or reply back to a tutor will deduct $5.00 in credits. The cost for one year of the premier membership is $95.40. They also offer a three month package for $59.85 or a one month subscription for $39.95.

Since so many students are tight on cash, Course Hero created an exchange program; they will give you a month of their premier membership in exchange for documents. After uploading 40 course documents, all of which have to be approved by their team, you will be awarded with one free month of complete access to the site.

Professors who discovered their course materials could be accessed through CourseHero were very upset. Besides the fact that they hadn’t approved it, they felt that they were being exploited because the company was making money off of the materials they created and the time it took to do so.

These professors also believe that the site was taking away from the overall learning process. Not only were their students not learning the material but they were also being deprived of the intrinsic rewards that accompany a successful learning experience. 

Students who used the tutor help desk were disappointed with the tutors’ lack of effort and ability to provide them with a response in a timely manner. Not only did the tutors barely meet the deadline, but they also did not provide valid answers. Some of them even responded with a question instead of an answer.

Overall, online reviews displayed negative feedback on the services provided by Course Hero. If you are paying for an education it is probably best just to do the work yourself or join a study group.

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117 ‘Course Hero’ Reviews
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1 Review

Total Scam



June9, 2015

The website is a total scam. I purchased membership hoping to access answers to homework assignments for a school course I found online. It was even labeled "Lab2 Answer." However, the document was a homework assignment posted online. When I asked for refund, the online agent first refused. Then the agent said she would be willing to downgrade my membership from one year to one month (paying 40 dollars instead of 120). When I asked a way to raise this issue to someone else, the agent offered a 10 dollar discount. Then I asked to be charged 10 dollars, for 120 dollars for one year membership means 10 dollars a month, the agent refused. Then I asked a better way to raise this issue to the corporation, the agent finally agreed to refund. Total Scam.

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1 Review

This site is a total scam



April22, 2015

Don't waste your money, I need some last work done as I had not time to do it myself. Apparently 1 day deadline on this website translates into 36 hours! Tutor submits work 10 minutes before deadline, it was all wrong....pathetic.

But then again I am a idiot for paying for it

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COMPLETE SCAM!! STAY AWAY FROM COURSE HERO!!



February23, 2015

This website is a scam don't even bother. They say they have answers to any questions you have... they prompt you to enroll and say they will charge you $9.95 a month. They automatically charge $119.40 and they do not have the services they say they have. THIS WEBSITE IS A TOTAL SCAM! Don't fall for it. I regret not looking at reviews before enrolling because there is a long list of negative reviews ahead of mine. I called them and they were rude, refused to refund my money, and said I couldn't cancel. DON"T LET THIS HAPPEN TO YOU...SAVE YOURSELF THE HEADACHE AND AGGRAVATION!! Some people can't just seem to make a living in an honest way and live off of stealing other peoples money..what a shame!!!

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1 Comment
May 08, 2016

PAID EMPLOYEE

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1 Review

GARBAGE=SCAM



February18, 2015

All i wanted was a months worth of this stupid crap yet i was charged for a whole year's worth. So, they decided to charge me $119. Screw these a-holes.

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May 08, 2016

PAID EMPLOYEE

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Un professinal behaviour



December4, 2014

I got a totally wrong answer for my question and the charged me even though i deny my answer. So I quit my membership. it seems to be very unprofessinal

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May 08, 2016

PAID EMPLOYEE

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Disgustingly Scamming Students



December2, 2014

They give you small "previews" and offer "tutoring" but once the fee is paid, the services are awful. They refuse to refund after viewing ONE document, which is essentially the only thing I needed to view to discover that the website was bullshit.

Openly scamming students is a terrible business and I hope this website gets what's coming to them.

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May 08, 2016

PAID EMPLOYEE

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1 Review

Complete SCAM



November18, 2014

None of the problems that were shown on the google searches had any solutions to them. Complete scam, no information or help of any kind from the web site or customer service.Do not waist your time or money. I have a membership with CHEGG.com and that has been a great resource to help with difficult problems and study aids.

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May 05, 2016

I need to help with school work but I don't have any money. Coursehero scammed me and they didn't care that it was my birthday money or for surgeries but I'm way behind due to my deteriorating health. I'm supposed to finish my college semester this weekend. What's chegg? I don't have money to find another place :(

May 08, 2016

PAID EMPLOYEE

July 13, 2016

total scam i did 200 question when my cash was about to mature , i was unable to login into my account. Course hero are misusing their tutors they should upgrade their system and maintain good tutors who can be reliable instead of hiring everyone who applies for that garbage account.

July 14, 2016

@Shari, you need to go kick rocks without socks.

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1 Review

Scam!



November17, 2014

My nephew accidentally created an acount n paid with it logging in with my open facebook n paypal account.... I called to cancel right away and no refund! I called pay pal, they canceled my subscription n so this website did. Now i keep being billed! this is a total scam, besides not having much material that's useful!

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