CliqStudios Reviews
CliqStudios is a company which states they are America’s top online seller of semi-custom cabinets and can provide customers with quality and style at the best price.
How Does It Work?
According to their website, most people believe that they only have two options when it comes to purchasing kitchen cabinets.
Either pay incredibly high prices for custom cabinetry from a local provider, or to sacrifice good quality in exchange for affordability when purchasing pre-fabricated cabinets at your local big box store.
CliqStudios.com says they offer people a better solution: a way to purchase semi-custom cabinets at factory direct prices, made possible because they provide all cabinets made-to-order from their website at their warehouse in Indiana.
Customers can begin the process by looking at their previous customers’ Before and After photos online, watching videos about their construction process, looking through their online catalog of cabinets, and even getting free kitchen cabinet door samples sent to their home.
If you need any design help, customers are welcome to take advantage of their free professional design services by contacting their design studio in Minnesota and speaking to one of their talented professionals.
Cost & Price Plans
In order to see what your specific order will be priced at, customers will need to go to their site, visit their kitchen cabinet catalog, select your style, finish and size, and click on Add to Quote.
All orders that are priced above $2,500 will be provided with free standard delivery.
This website stresses that, due to their unique process, their cabinets are some of the most affordable options on the market.
They says that “When customers send us quotes from national home improvement chain stores and local kitchen stores, we find our prices on equivalent cabinets save most customers 25% to 55%, with the typical customer saving about 40%.”
Refund Policy
This website is very emphatic that all customers should check their order for accuracy and completeness as soon as your cabinets are delivered.
In the event that there is any issue with your order whatsoever, or that you have changed your mind and would like to return your cabinets, you have 30 days from the date of delivery in which to arrange the return of your product.
After your returned product has been received and inspected, your refund will be issued, less a 25% restocking fee.
All CliqStudios.com cabinetry comes with a Limited Lifetime Warranty that will cover certain issues which can occur with your cabinets outside of the 30 day Refund Policy, so customers will want to look at this policy as well.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by different contact sources depending on your needs.
Customers who are considering an order can call 888-350-1242 or email [email protected], while customers who have an existing order can call 612-425-2725 or email [email protected].
Reputation
This company seems to have very positive reviews at this time and has a good reputation on home design websites like Houzz.com.
There are some complaints from customers who had issues with this company once they determined there were some problems with their order during the installation process and after the 30 day Refund Policy was up.
Though this is an awful customer experience, the company is very clear on their website that it is the customers’ responsibility to review the entire order as soon as it comes and alert the company to any problems at that time.
This means customers should open the boxes and actually inspect their products, not just look at the labels of the boxes.
Competitors and Alternatives?
There are many other companies which promise affordable, high quality cabinetry which can be ordered from the internet, including Cabinets.com.
If you have any experience with CliqStudios or their products, please leave your reviews below.
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CliqStudios Customer Reviews
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Poor Quality
We've had a bad experience with Cliq Studios. We chose them because they quoted 8-10 weeks delivery. It's been 20 weeks and we still don't have all of the cabinets.
Some cabinets were damaged during shipment because they were packed with no protection or packing material, just dropped into flimsily cardboard boxes.
The replacement order was shipped within 3 weeks but it's been another 4 weeks and no sign of the cabinets.
Worst of all is the embarrassingly bad quality. The veneer doesn't match on the individual doors. Looks like the door was split in half and put together from separate pieces of wood.
BEWARE!
We spent 20K on cabinets for our new kitchen. First, we paid for the service to have the cabinets brought into our house instead of on the street corner. When the delivery service called us, they said they did not bring items into the house, they would only drop them on the curb (yes! 20K worth of cabinets).
We called CliqStudios and they said there was nothing they could do about it! In the end they agreed to reimburse us if we found a local service to do it. What a mess!
Then we had them installed and they looked beautiful for about 2 months and then the sides of ALL of the open faced panels started peeling off. I guess do to some sort of adhesive problem. They said they did not have anyone who could fix the problem and if they replaced the cabinets, we would have to pay for demo and installation. They said we could try and fix them ourselves and gave a few suggestions (REALLY!).
We asked for some reimbursement so we could have a local company fix the problem. Two companies that came and looked at them would not even take the job due to poor craftsmanship of the product.
Finally we found someone who would try to fix it but they would not guarantee the work. After negotiation, Cliq said the best we they could offer is $3500 back and if we didn't take it we were at risk of getting nothing at all. I have been trying to get the money for over a month now. They said they tried to put it back on our card but it was rejected (or bank says nothing has come through).
So they said they would mail us a check, but still nothing. I'm starting to think that they are just lying to us. I am so frustrated and sad that we trusted CliqStudios with our new kitchen. Don't make the same mistake!
TERRIBLE
Run as fast as you can .... this has been the worst experience ever. We placed a very large order for kitchen, bathroom and wetbar cabinets in October. It is now mid January and we still aren’t done. It is nothing but replacements after replacements for items that are shipped broken, not painted properly, coming apart at the seems, missing screws or cut unevenly. They are telling us to expect the rest of our items in Mid-February.
The design process seemed great until we tried to put the kitchen together and constantly realize we are missing finishing pieces. Island molding, sheets to cover sides and underneath cabinets, etc.
Customer service was responsive to start, when the first few items needed to be replaced. That has gone by the wayside now.
Their cabinets are junk. What items we have installed are barely acceptable. The wood and paint comes off and nicks so easily. You would be better off getting cabinets at Lowe’s or Home Depot to get quality and not spend too much.
The do not ship anything properly. They put a thin layer of fabric / thin packing tissue around the cabinet and four wedges at the edges - AS they ship them across the country. The doors and drawers are not closed with anything so they are free to flap and move around.
Entire thing has been a disaster. Total waste of time and money
I had precisely the same experience, to the letter. I am patient, but my frustration went through the roof over the endless series of warped doors, poor construction, bad paint jobs etc. Don't be fooled by the slick website.. stay away and use a local resource.