Climber.com says that they are not your standard job search website, but rather they are "a powerful suite of products" that are meant to help professionals looking to advance in their careers.
Instead of just helping job seekers with resumes or providing them with open job listings, the purpose of Climber.com is to provide users with tools and resources for networking and for being matched to and recruited by worthwhile companies.
How Does It Work?
The website says that their mission is to give their members a better understanding of their career goals, and which companies they can use to help these goals. The tools and resources they offer can be used by people who have jobs but want to be aware of the opportunities out there, or by active job seekers who are looking to make a move now.
Their resources and tools include resume services, profile and matching services, and most importantly, featured access to active recruiters who are hoping to fill top tier positions.
This website does offer some of their services to users completely for free, but they also have a Climber Premier membership which is available for a monthly charge of $39.99.
This monthly membership includes broadcasts of your resume and profile to recruiters who are hiring in your field now, profile search engine optimization, access to the Recruiter Directory of over 400,000 Recruiters and hiring managers, as well as to the Job Seeker CRM toolkit, and even more.
Climber.com says that they do offer a 100% money back guarantee for customers who cancel their Premier memberships within the first 30 days. In order to initiate cancellation and receive your refund you must contact them by phone at 800-374-0120 or email at [email protected]
Customers who cancel after this time period will no longer receive active membership fees, but they will not be eligible for a refund.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by phone, at 800-374-7113, by email at [email protected], or by traditional mail at 701 B Street Suite 520, San Diego, CA 92101.
Unfortunately this company has many mixed reviews available online from previous members, with complaints ranging from dissatisfaction with their billing services to issues with lack of customer service.
Competitors and Alternatives?
There are many other websites which provide customers with more than just job postings, including LiveCareer.com and more.
If you have any experience with this company or their products, please leave your Climber.com reviews below.
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8 ‘Climber.com’ Reviews
Climber.com is one of the most deceptive and shady resume companies I have ever dealt with. I sent them all of my information and my current rems and it cam back almost looking the same. I emailed them and complained and ask for my money back and they told me it is non-refundable.
I have been part of there monthly subscription service for 6 months and did not get one contact from a recruiter or any companies looking for people with my skill set. I am really not sure what they do - other then rip people off by providing poor quality resume writing and there subscription services is also a rip off.
So I have spent about $750 with them and virtually have got nothing beneficial from there company. I say turn and run if you come across them online.
If you want to write your own resume and have their crack staff copy and paste it for $500 bucks then I highly recommend you use this company.
If you want a professionally written resume go elsewhere.
This organization boasts itself as a company that will post your resume to multiple recruiters and will promote you to their premier partner recruiters.
I sent multiple emails and left multiple voice mails to my (so called) service representatives with no response. The only interest these service representatives had, was to sell me an over priced resume writing service. After I made it clear I wasn't interested, they disappeared. I never received one job alert or referral.
The question remains, where is the service, and where are my customer service representatives?
Charging $100 for a 90 day membership for a list of job openings posted on "ZipRecruiter.com" is ridiculous.
Don't get scammed by this site. It is useless. You'll do better with no charges on the major job sites, like Indeed, Zip Recruiter, and Monster.
I wish I could give zero stars for this site. Do not be taken in by their scam. They got me for OVER $500.00 for membership and a resume rewrite. I NEVER GOT THE NEW RESUME! I have tried numerous times to contact customer service for the new resume or better yet, a refund. THEY HANG UP ON ME.
If you are tricked into uploading your resume, they'll scrape it and spam you by phone and email. Sure, I blocked them from both, but now they can sell my phone number. Service is nothing but worthless links. Totally deceitful.
From the onset, I had alarming signals which I should have heeded. The staff is amateur and the majority are rude. When trying to explain my objectives, there was a very hard sell on a resume re-write although the writer had no familiarity with my field. After following their directions for months, I was told it was because I had not changed resumes - when, in fact, I had. Everyone is literally out to launch or they cite problems with their phone systems. This is one of the worst companies I have ever encountered. And, you can't even call and say that you want to quit. You have to go through an extensive process just to tell them they suck. Run, don't walk, if they call you.
These guys are ok at review of resume, then charge you monthly without sending you an email for conformation . Just not good, perhaps deceptive. OK definitely deceptive.
Recently received a call and was told about their services (from the description above) for 30 seconds, literally. The representative asked if I was interested in their type of service and I wanted to say "Not really, but it wouldn't hurt checking up on this. Could you send me more information." As soon as the first 2 words came out, he hung up on me.
Even if this company legitimate, I don't see how such behavior will land me an engineering position 4 months quicker.
The number I was called at was 1-800-374-9588.