ClassicGermanWatches.com is a website that promises to sell their customers high quality, name brand watches at discounts from the traditional retail prices.
How Does It Work?
Customers are able to go to their website and shop through their inventory just like at any other website, either choosing to go through all the watches at one time or searching through their Theorema or Pionier brand watches specifically.
If you choose to go through their entire inventory of watches, you will be able to better refine your search by Brand, Strap Material, Movement, Amount of Jewels, Diamonds, Size, and Price Range so you can find the best results for what you are looking for.
This website appears as though it specializes in selling high end watches which traditionally retail for around $1,000 or more. All the watches on their website will be clearly displayed with their traditional retail price and the discounted price at which they are being sold on ClassicGermanWatches.com.
In addition this website has a special feature called their Deal of the Week. This is a special deal they offer each week where a different selection of watches will be sold at extremely discounted prices from their traditional retail price. For example, the current Deal of the Week offers a selection of watches traditionally priced at $929 but for sale during this time at the discounted price of $349.
While ClassicGermanWatches.com does offer their customers a Refund Policy, it is a very limited policy. Their website says that they will gladly accept all returns or exchanges of their products whenever a customer receives a defective product.
In the case that you have received a defective product, customers will have 14 days from the date of product delivery in order to contact this company by writing and alert them to the defect. You must then package your unused product in its original packaging along with the original invoice in order to get your refund.
Unfortunately at this time it appears clear that ClassicGermanWatches.com will not provide refunds for any reason other than your purchase is delivered with an already existing defect.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at +49 (0)30 40817 4211, by email at [email protected], or by submitting them directly to their website through the Contact Us link.
Unfortunately this website does not really appear to have any reviews by either customers or other blogs or websites that specialize in accessories or in shopping discounts, making it extremely difficult for prospective customers to know whether to trust this website.
Though this website may in fact be a real retailer that is dealing real brand name watches, customers would still be wise to avoid shopping at this website because of their lack of a Refund Policy. It doesn’t make any sense for a customer to purchase a watch for nearly $1,000 or more from a website when they’ve had no opportunity to see it in person and then have no option to return it unless it is damaged or defective when it arrives.
Until this company improves their Return Policy, customers should choose to purchase their watches elsewhere.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your ClassicGermanWatches.com reviews below.