CarHistory.online Reviews

CarHistory.online Customer Reviews
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Scam! Website states it is $1 per report. Got charged $24.
When it was sold.
Hi Anu,
We’re so happy to hear that you find the report accurate with our CarHistory.online. Thanks again, and we hope that you will be able to resolve your current issue.
Have a nice day!
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Karmen Jones
CS Manager
CarHistory.online
Accidents
Hello Kate,
Thank you for your feedback and we appreciate you letting us know of the issue. I’m sorry to hear you had an unpleasant experience with our service. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.
Please do not hesitate to reach out to one of our customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] so that one of our representatives can discuss the issue further.
Hope to hear from you soon.
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Karmen
CS Manager
CarHistory.online
Karmen Jones is so FULL OF IT...
They Promise to REFUND your MONEY
yet Two Months and Nothing ....
I sent a CERTIFIED US MAIL Letter to
their Website Company Address :
1801 Century Park East ,
Century City , CA. 90067
and the LETTER was RETURN TO ANDER
NO SUCH BUSINESS at that Address ....
THIS COMPANY IS 100 % PURE SCAM
clean title
Good, only need title info.
Quick, Easy & Inexpensive
Hi RL,
Thank you for your wonderful review of our service! We are glad that we were able to help you with all the information you needed and that you are satisfied with our service!
It is our pleasure to serve you and hope to serve you again soon.
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Karmen
CS Manager
CarHistory.online
Open your eyes, that $1.00 fee is really MORE then what you see or think...
TO WHOM IT MAY CONCERN, AND ANYONE ELSE THAT MAY READ THIS; now it is 8-11-2022
I am totally disappointed in their (CarHistory.online) service, and here is why; (this will be submitted to YELP, YOUTUBE, NTSA, AND the FTC.
1; FIRST off, they advertise to have a 'complete' inspection report for the vehicle you are inspecting, for the nominal cost of $1.00. (looks like a great deal, but they get you when you're not really.. looking)
2; They post ANDY WRIGHT'S (said to be a Senior Investigator-Customer Service Rep) picture with a handsome harmless lovely smile, to make you think you are dealing with a reputable company. He has a 'email me' directly next to his picture, to reach out to him, but this takes you to one of perhaps hundreds of 'customer service agents, to run 'interference' from ANDY WRIGHT, via your chat,.. and so there's no way to justify complaining to him or anyone that might care, at all to help you.
3; I asked NATASHA (via a chat box) why I could not access; HOW MANY OWNERS, ACCIDENTS, OR CURRENT TITLE STATUS OR MILEAGE, by clicking on those icons' that are supposed to lead you to this info... NOTHING, at all.
She asked for all my detailed info, which I left her, as I just entered and joined into their database. She could not give me any info, except to tell me she would have someone contact me in 30minutes.
Then after navigating thru their site, I find out I was charged $23.95 and there would be 23 installment charges of $1.00 for the next 30 days.. ?? really.. I never read or saw such a box to click on.. because I WASN'T LOOKING TO BE SCAMMED !!
I am the last person on the internet to want to rant on how fraudulent a business is, and perhaps this review may help a few other UNSUSPECTING VICTIMS, that come here. (I find out now, that I am not the only victim here)
4; As I mentioned why the extra charge, and I was calling my bank to stop the fraudulent charges, she immediately typed back to affirm she would resolve my charges, and proceeded to refund these charges, and issue a credit back to my c.c. then apologized that I may have clicked on the $23.95 monthly recurring charges, by accident. wow, ok.
5; THE SADDEST PART OF THIS,... I SHOULD KNOW BETTER then using a 'nationally visible' business that charges a whopping enormous $1.00 for a COMPLETE VEHICLE INSPECTION (really, I was that 'CHUPID'... i.e. cheap and stupid, its the new term for 'being cheap then stupid by the results) ...-- how does this huge $1.00 pay for the staff and the BIGGER STAFF like ANDY WRIGHT and his pay to keep his cute face on the front of the homepage... it doesn't, they get you on the 'backside'.. when you are bent over, and not looking.
SO, please be careful, if you're reading this, and I will copy and post this to FTC, YELP, NTSA, and perhaps they may get some needed attention, and stop cheating us with such subtle fraudulent business practices. Big 'CHUPID' here..and regretfully, not the way to end this on a sad and disappointing experience.
HOWEVER, the upside, one of you reading this, will avoid the 'CHUPID' corner-
Richard K.
Hello Richard,
Thank you for taking the time to share how your experience and bringing this to our attention. I am sorry that you were not able to access the report. I also apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.
I am glad to hear you were refunded and we guarantee that you will be able to receive it. If there is anything else we can help you with the report, please allow us to make it right by reaching out to one of our customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected]
We’re committed to providing excellent customer service and are looking forward to hearing from you!
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Karmen
CS Manager
CarHistory.online
Karmen Jones is so FULL OF IT...
They Promise to REFUND your MONEY
yet Two Months and Nothing ....
I sent a CERTIFIED US MAIL Letter to
their Website Company Address :
1801 Century Park East ,
Century City , CA. 90067
and the LETTER was RETURN TO ANDER
NO SUCH BUSINESS at that Address ....
THIS COMPANY IS 100 % PURE SCAM
Accurate & Detailed Information
Exact vehicle info
Pretty fast and good and only 1$!!! Overall satisfied with it.
If my car has been towed
I need to know anything and everything about the vehicle whose name is in whose original owner was everything that would be on the title
The review was kind of thorough I think it was kind of deceiving the way y'all made it look like it was only a dollar for the report and then you hit the 24.95 cuz we wasn't really looking that close but it's still kind of satisfied with what's going on
Hello Karrie,
Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!
We are glad that we were able to help you with all the information you needed. But if there is anything else we can do for you, please do not hesitate to reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected]
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Karmen
CS Manager
CarHistory.online
Very Informative
This report was very informative and complete. I give in a 4 out of a possible 5. The price is very very reasonable. especially when compared to all the other vin. app companies. I recommend this site over all others. LWR in Tenn.
Hi Larry,
Thank you for your wonderful review of our service! We are glad that we were able to help you with all the information you needed. We highly appreciate you spreading the good word to everyone that needs our service!
It is our pleasure to serve you and hope to serve you again soon.
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Karmen
CS Manager
CarHistory.online
Mileage and accidents
Bang for your buck...
Hi Dr. B,
Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.
Hope to serve you again soon!
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Karmen
CS Manager
CarHistory.online
A good used car report
Looking for a full car fax details on the 2014 Toyota Camry and I received a report with all the information I need.
The information is helpful
Hello Barbie,
Thank you for taking the time to share how your experience with our company went. We are happy to hear that we were able to help you with the information you needed. We also appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with customer service.
I will be sure to pass your feedback to our pertinent team, and we’ll work on improving our service in order to meet your expectations in the future.
Thank you again and we hope to serve you again soon.
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Karmen
CS Manager
CarHistory.online
History of car and mechanicals
When buying any used car you need all the information you can get your hands on in order to make a deal. This report certainly is a major step in that direction.
Hi,
Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.
Hope to serve you again soon!
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Karmen
CS Manager
CarHistory.online
Scam - Costs more than a $1.00
Honestly, it was a decent review, except it said it's $1.00 to get the review so I paid with my card and I get charged $23.95 for the review. Not at all what what it told me up front. Straight up a scam!
Hello Ben,
Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!
Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] and we will guarantee you a full refund as well.
Hope to hear from you soon.
--
Karmen
CS Manager
CarHistory.online
Karmen Jones is so FULL OF IT...
They Promise to REFUND your MONEY
yet Two Months and Nothing ....
I sent a CERTIFIED US MAIL Letter to
their Website Company Address :
1801 Century Park East ,
Century City , CA. 90067
and the LETTER was RETURN TO ANDER
NO SUCH BUSINESS at that Address ....
THIS COMPANY IS 100 % PURE SCAM
still undecided
Hi Dalton,
Thank you for leaving us a review. I am sorry that it seems the report is missing some information. I will be sure to pass your feedback to our pertinent team, and we’ll work on improving our service in order to meet your expectations in the future.
Thank you, again.
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Karmen
CS Manager
CarHistory.online
confirming if my vehicle was involved in any accidents
Hi Joyce,
Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.
Hope to serve you again soon!
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Karmen
CS Manager
CarHistory.online
Found out it was a manual shift and not automatic.
Car history is fast and accurate. I tried others today and no results were found. This site is professional and saved me $1000 on my bidding on the vehicle. Many thanks. Charlie cote.
Hi Charles,
Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to help you with your purchase. It is our pleasure to serve you.
Hope to serve you again soon!
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Karmen
CS Manager
CarHistory.online
Hello TK,
Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!
Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] and we will guarantee a full refund as well.
Hope to hear from you soon.
--
Karmen
CS Manager
CarHistory.online
Karmen Jones is so FULL OF IT...
They Promise to REFUND your MONEY
yet Two Months and Nothing ....
I sent a CERTIFIED US MAIL Letter to
their Website Company Address :
1801 Century Park East ,
Century City , CA. 90067
and the LETTER was RETURN TO ANDER
NO SUCH BUSINESS at that Address ....
THIS COMPANY IS 100 % PURE SCAM