CarHistory.online Reviews

CarHistory.online
( 378 reviews )

CarHistory.online Customer Reviews

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nothing in life is "FREE" carhistory.us.org is a total scam!!!
September 14, 2016

unfortunately I had to give them one star... they don't deserve it. they trick you into authorizing a $1.00 charge and before you know it they are charging your credit card $18.95 every month after, even when you decline enrollment in their services/program.

needless to say when you call them you are put on endless hold. amazingly when prompted to leave a number for a call back (which i recommend for people who fall prey to these predators) they returned the call within 1 minute.

after reporting them to the U.S. Government Internet Crime Complaint Center via submitting a IC3 form and disputing the charge with my credit card company as a unauthorized charge I was awarded a refund and cancellation of my account.

good luck fellow consumers!

Karmen Jones April 23, 2019

Hello Phil,

Thank you for taking the time to leave your feedback. We apologize that you did not have a positive experience with our website. Our goal is to ensure that every one of our customers is happy with their experience.

Please email me at [email protected] and I will ensure you are fully refunded for your charges.

Best Regards,

Karmen

Manager

CarHistory.us.org

Do not use this site. You will be ripped off. Guaranteed.
August 17, 2015

After my wife used this site, she realized afterwards that the only way to get the $1 report was to click THE ONLY button available to go to the next screen, which also automatically charges you for the "Optional volume discount package of $18.95/month for 12 Months for a Total of $227.40". When you contact them to make a complaint by email, you will get two messages. The first one tells you that "they have received your email and you can expect a response within the next hour". The next email states "they are unable to locate your account with the email you have provided and to please provide them with the email you have signed up with, full name, zip code and order ID, and they will immediately resolve this issue." If you contact the manager, the first email will be repeated with the addition of asking for "the last 8 digits of the card you used to place your order". Most banks and other lending institutions will advise against this. Bottom line, don't make the mistake we did and avoid these scammers.

Karmen Jones April 23, 2019

Hello Eric,

Thank you for taking the time to leave your feedback. We apologize that you did not have a positive experience with our website. Our goal is to ensure that every one of our customers is happy with their experience.

Please email me at [email protected] and I will ensure you are fully refunded for your charges.

Best Regards,

Karmen

Manager

CarHistory.us.org

CarHistory.us.org Scam Do Not Use!
June 22, 2015
I ordered a $1.00 for a SINGLE car report plus 3-$00.49 additions on June 14, 2015. On June 15th my Master card showed not only these charges but also a charge of $18.95. Called their online site and talked to a representative who informed me I had signed up for a year to be billed at $18.95 a month. I can definitely state that I did no such thing. They asked if I wanted to cancel the remaining months left on my account (which I did) but did nothing about the $18.95 that was charged to my card. If they won't do anything with it a am going to contest the charge on my MC card.

Karmen Jones April 23, 2019

Hello Bob,

Thank you for taking the time to leave your feedback. We apologize that you did not have a positive experience with our website. Our goal is to ensure that every one of our customers is happy with their experience.

Please email me at [email protected] and I will ensure you are fully refunded for your charges.

Best Regards,

Karmen

Manager

CarHistory.us.org

$1.00 scam
May 23, 2015

$1.00 scam. After you approve to the $1.00 they take out another $18.95 Stating I asked for the 1year Which I didn't. And they charged my card without approved by me.

Karmen Jones April 23, 2019

Hello Peter,

Thank you for taking the time to leave your feedback. We apologize that you did not have a positive experience with our website. Our goal is to ensure that every one of our customers is happy with their experience.

Please email me at [email protected] and I will ensure you are fully refunded for your charges.

Best Regards,

Karmen

Manager

CarHistory.us.org

BEWARE ... Scammers!!
October 15, 2014
I would give them a zero if I could. Their website said my credit card was declined and did not give me a report yet they did charge my account. I called their customer service and was told that my credit card did go through and they would have to email me a report within 24 hours. I tried to cancel it all together but they refused.

Karmen Jones November 19, 2014

Hello TJ

I apologize for your troubles with our site and products. Please email me at [email protected] to get a full refund for your charges or complete report you are looking for. You can also visit http://www.carhistory.us.org and click on the live chat button to speak to someone 24 hours a day.

STAY AWAY!!!!!!!!
April 6, 2014
phony company that you think your getting a full report? but guess what you only get a history of when the car was at motor vehicle , when it went for inspection , but no full report like flood damage , accident report , nothing . your better off going to Car fax . yeah its a little bit more but you get your monies worth. STAY AWAY FROM CARHISTORY.US.ORG you'll thank me.... .

Karmen Jones April 07, 2014

Hello Eric,

I apologize for your troubles with our site and products. Please email me at [email protected] to get a full refund for your charges or complete report you are looking for. You can also visit http://www.carhistory.us.org and click on the live chat button to speak to someone 24 hours a day.

now the site has changed names again
November 27, 2013

now the site has changed names again: VehicleHistoryRecord.com

Note that the car report selling sites for $1

David Wilson December 19, 2013

Hello,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Made in China car report?
November 24, 2013

SCAM

made in China car report :)

Karmen J November 25, 2013

Hello China,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Scam November 27, 2013

carhistory.us.org on the same site

David Wilson December 19, 2013

Hello,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Scam
November 1, 2013
Got 1 report for $1, later that day I got a call from my credit card company who informed me that my account had been hacked. Stay away from these scammers, they have multiple ways of trying to steal money from you.

Karmen J November 04, 2013

Hello Lee,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Karmen J November 05, 2013

Hello Lee,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Car B November 08, 2013

SCAM SCAM SCAM

Karmen J November 08, 2013

Hello Lee,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Bill A November 25, 2013

I encourage everyone to do their homework on this company. Also follow through with the BBB in charge of monitoring this company at http://www.bbb.org/edmonton/business-reviews/searchers-of-records/mobile-web-media-in-sherwood-park-ab-170342?language=1

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

scammers
October 16, 2013
Site quoted $1 for an extensive car history by VIN number, by setting up an account. I did create an account and entered the VIN on my own vehicle AND, my bank account was charged $14.95, not $1 for this "service". THEY PUT AME ON A TIMER TO PUT MY CARD INFO IN. I TRIED TO TALK TO THE CUSTOMER SERVICE DEPARTMENT TO FIND OUT WAY THEY CHARGED MY ACCOUNT AND THEY SAID I SUBSCRIBE I EXPLAIN I NEVER AGREED TO A CHARGE OTHER THAN A $1.00, NOR DID I "SUBSCRIBE" TO ANY MONTHLY KIND OF CHARGE OR "PLAN", NOR ANY FURTHER CHARGES PAST THE ORIGINAL $1.00 FEE. SO BEWARE OF THESE PEOPLE THEY IN MY OPINION BUT BASICALLY STOLE MY INFO CHARGED MY ACCOUNT SO IN MY BOOK THEY ARE A THEFT. SCAM ARTIST, NO GOOD , AND THEY GIVE GOOD COMPANIES A BAD NAME. THEY SHOULD TRULY BE ASHAMED OF THEMSELVES.

Karmen J October 17, 2013

Dear Serkan,

I apologize for the experience that you had on our site. We appreciate your feedback and will use this to improve our products and services. Please contact me for a full refund.

I want to make this right for you. I will ensure that your refund is processed if you would provide me with your email address and order number. I would also like to offer you a $50 gift card for Amazon.com for the inconvenience you have encountered. I hope that our offer will make up for the troubles you have faced and that you may reconsider your review here on consumer affairs for our company.

Best Regards,

Karmen J.

Karmen J October 17, 2013

Hello Serkan,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Best Regards,

Karmen J.

Anonymous October 23, 2013

YOu people are the worst NO responses via email to Andy or the Manager email!

Karman J October 24, 2013

Hello,

Sorry for any inconvenience you may have. Please directly email me at [email protected] for any assistance.

Best Regards,

Karmen J.

Made i November 24, 2013

SCAM

made in China car report :)

Karmen J November 25, 2013

Hello,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Bill A December 06, 2013

Contact the Edmonton BBB. They have dealt with hundreds of complaints from this 3 year business not including dozens of Jesse whilms sites before

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

SCAM SCAM SCAM
October 6, 2013
Site quoted $1 for an extensive car history by VIN number, by setting up an account. I did create an account and entered the VIN on my own vehicle AND, my bank account was charged $14.95, not $1 for this "service". THEY PUT AME ON A TIMER TO PUT MY CARD INFO IN. I TRIED TO TALK TO THE CUSTOMER SERVICE DEPARTMENT TO FIND OUT WAY THEY CHARGED MY ACCOUNT AND THEY SAID I SUBSCRIBE I EXPLAIN I NEVER AGREED TO A CHARGE OTHER THAN A $1.00, NOR DID I "SUBSCRIBE" TO ANY MONTHLY KIND OF CHARGE OR "PLAN", NOR ANY FURTHER CHARGES PAST THE ORIGINAL $1.00 FEE. SO BEWARE OF THESE PEOPLE THEY IN MY OPINION BUT BASICALLY STOLE MY INFO CHARGED MY ACCOUNT SO IN MY BOOK THEY ARE A THEFT. SCAM ARTIST, NO GOOD , AND THEY GIVE GOOD COMPANIES A BAD NAME. THEY SHOULD TRULY BE ASHAMED OF THEMSELVES.

Karmen J October 07, 2013

Dear Dawayne,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Best Regards,

Karmen J.

Karmen J October 08, 2013

Dear Dawayne,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Best Regards,

Karmen J.

Serkan October 16, 2013

I had the exactly same problem with this. I just had live chat they said they will refund I still wait. What a scam

Karmen J October 17, 2013

Dear Serkan,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Best Regards,

Karmen J.

Karmen J October 17, 2013

Dear Serkan,

If you would like to obtain a refund for the charges you have incurred, please email contact via email directly at [email protected]

Best Regards,

Karmen J.

Nuri A November 24, 2013

SCAM

made in China car report :)

Karmen J November 25, 2013

Hello Nuri,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Bill December 06, 2013

Do you have any other response? I am beginning to suspect Jarman is Josh and Jesse Whilms, scam of vehicle history.com

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

What a scam!
September 26, 2013
Never had I signed up for a monthly recurring charge to my CC! This is such a "Nifty" way of scamming people every month! HORRIBLE! DO NOT USE THIS WEB-SITE!!!!!

Karmen J September 26, 2013

Hello Z.K,

We appreciate the opportunity to address your situation. We apologize for any inconvenience and will use your feedback to improve our services.

If you would like to obtain a refund for charges you have incurred, please contact Karmen via email at [email protected]. We look forward to helping you.

Best Regards,

Karmen J.

Bill A November 25, 2013

I would be perfectly happy if they just sent a receipt to my email of what they charged. They don't. I will keep posting until they either change their deceptive practices or someone puts a stop to them through legal.

Post your complaints to this site as well as the Edmonton BBB

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

False claims
September 16, 2013

The original website http://www.vehiclehistoryrecord.com/ advertised “Check Any VIN- It’s Free. $1 vehicle Records in 2 Easy Steps”. I gave my VISA card number to cover a $1.00 charge for a single VIN. I was then billed $14.95 by http://www.CarHistory.us.org.

Once I realized what had happened, I called both 1-877-992-4640 and 855-482-6465. After many long delays, I finally reached a person. Although she agreed to remove the charge, I have not seen a credit on my Visa card, only the debit. I also sent messages to two relevant-looking email addresses but no reply so far.

How can this outfit claim that CarHistory.us.org is going to become one of the most trusted companies in the industry?

Karmen J September 17, 2013

Joseph,

Sorry to hear about your recent experience with our services. We sincerely apologize and would like to make it up to you. Please contact Karmen via email at [email protected] to obtain a refund for charges you have incurred.

Best Regards,

Karmen J.

Karmen J September 18, 2013

Joseph,

Thank you for bringing this to our attention. We apologize for your recent experience and would like to assist you. You can contact Karmen via email at [email protected] if you would like to obtain a refund.

Bill A November 25, 2013

They claim many things. They are linked to Jesse Whillms. Post your complaint at http://www.bbb.org/edmonton/business-reviews/searchers-of-records/mobile-web-media-in-sherwood-park-ab-170342?language=1

Also check out the site if you don't believe the link between scams.

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Total Rip Off!!!
September 11, 2013
I selected the $1.00 report option, they did not provide one single piece of information regarding my car. I was not charged $9.95 but instead was charged $0.20 over 15 times between the hours of 9 pm and 3 am. I then used carfax and they provided a wealth of information regarding my car. Please do not ever use CARHISTORY.US.ORG for any reason whatsoever. You will regret it. Guaranteed!!

Karmen J September 13, 2013

Keith,

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you had with our services. If you would like to obtain a refund for charges you have incurred, please contact Karmen via email at [email protected].

Best Regards,

Karmen J.

Bill A November 25, 2013

This has been brought to your attention for over two years. You are "Josh F." whoever you claim to be, you are doing the EXACT same things that "Josh F." used to do.

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Total scam
September 1, 2013
Same experience as above reviews.I have clearly bookmarked the two pages,1.where it clearly states at top of page that there is an "OPTIONAL "OFFER OF $14.95 BUT ASKS ONLY FOR A $1.00 PAYMENT IN CENTER OF PAGE FOR THE REPORT and 2.THE OTHER PAGE CLEARLY STATES $1.00 WILL BE CHARGED FOR A REPORT OF REQUESTED VIN#. In my live generic chat I was told I signed up for the $14.95 plan that I DEFINITELY DID NOT AND WAS TOLD THAT CAR HISTORY WOULD CLOSE MY ACCOUNT,VOID AND REFUND THE $14.95 PAYMENT.i NOW WAIT FOR MY REFUND.

Kamen J September 03, 2013

Hello Bruce,

Our sincerest apologies about your recent experience. We appreciate your feedback and would like to make things right, please contact Karmen via email at [email protected] so we can help you obtain a refund for charges you have incurred.

Best Regards,

Karmen J.

Amy September 12, 2013

It said just $1 at the checkout! I had the exact same experience!

Karmen J September 16, 2013

Hello Amy,

Please contact via email at [email protected] for any further assistance or to obtain a refund for charges you have incurred.

Best Regards,

Karmen J.

Bill A November 25, 2013

Hello Amy,

Please contact the Edmonton BBB at

http://www.bbb.org/edmonton/business-reviews/searchers-of-records/mobile-web-media-in-sherwood-park-ab-170342?language=1

to try and help others not get scammed by this site

Army November 28, 2013

What is BBB? The BBB will report you took that.

The BBB is a fraud, just like you.

Bill December 06, 2013

If the BBB does not work for you( which it has for hundreds of others) the FTC and FBI online fraud are two other places

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Total scam
August 27, 2013
Same experience as above review. Company has changed names and tells you you signed up for an ongoing monthly service. Block this company through your credit card provider.

Karmen J September 03, 2013

Hello Kevin,

Our sincerest apologies about your recent experience. We appreciate your feedback and would like to make things right, please contact Karmen via email at [email protected] so we can help you obtain a refund for charges you have incurred.

Best Regards,

Karmen J.

Bill A November 25, 2013

Don't just block them via credit card, report them to the FTC and BBB

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

BUYER BEWARE! SCAM! Car history.us.org
July 23, 2013
I requested a $1 one time car report and was also charged $9.95. I was told that i had selected the $9.95 option. I never received a report. I made 3 contacts with them and was told that their manager, "Brian", would be able to locate a car repot and send it to me via email within 15 minutes. Each time the on line chat was identical. I never received my report. Now I see I have a recurring charge this month for the $9.95. I called their billing department who said they would issue me a refund. I'll wait to see if I do recive a refund. They state they can not do the previous month as a refund, since it has already passed. How dumb is that? Buyer beware!

Karmen J July 25, 2013

Hello L H,

Thank you for bringing this to our attention. We apologize for your recent experience and would like to assist you. You can contact Karmen Jones via email at [email protected] if you would like to obtain a refund.

Karmen J July 25, 2013

L H,

Sorry to hear about your recent experience with our services. We sincerely apologize and would like to make it up to you. Please contact Karmen Jones via email at [email protected] to obtain a refund for charges you have incurred.

Bill A November 25, 2013

Same scam, different name

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

scammers
June 20, 2013

AFTER checking out carhistory.us.org. I meticulously choose the $1/one report option. Guess what? You've charged me $9.95 and told me via livechat that I chose the "$9.95 payment plan". The operator has stated she has refunded my card, so of course I will await that to appear on the bank statement in the next few days. She clearly used a template to reply to my question (about how much I'd been charged), as a detailed & fairly lengthy paragraph appeared far quicker than she could have typed it.

Conclusion? You know full well what you're doing and your business practices are outrageous. Shame on you.

Karmen J June 25, 2013

Hello D. Brown,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You

Karmen J.

Bill A November 25, 2013

http://www.bbb.org/edmonton/business-reviews/searchers-of-records/mobile-web-media-in-sherwood-park-ab-170342?language=1

David Wilson December 19, 2013

Hello Bill,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at [email protected] if you would like to obtain a refund for the charges you have incurred.

Thank You