CarHistory.online Reviews

Setting aside I got dinged for $18.95, the main problem I had is that the reports are not detailed like CARFAX. It only states if a car has Salvage or Rebuilt title issues but does not explain why. CARFAX is much more detailed and goes into greater depth about accidents. Also, for one report, CarHistory.us did not show that the car had been in an accident, but the CARFAX did. So there is missing data here.

With that said, you do get 25 reports. I was able to track down some of the cars I previously owned going back 10 years. So I guess I'll just use my 25 reports then cancel before the next billing cycle.

If your are looking for a trip down memory lane, this is a cheap way to do so. However, if you are looking for a detailed report on the VIN# you will only get basic information. It's not worth it unless you plan on running a lot of VINs and even then the data may not be accurate.

BEWARE. They absolutely take advantage of people that don't necessary look at their credit card statement carefully, but then again that's how they make their money, sneaking charges onto unsuspecting customers credit cards. I also was charged the $18.95 and "signed up" for a year subscription that I did not authorize. Yes they will refund your card once you call them out on it, but nevertheless SHAME ON THEM.

They say it costs $1.00 but they charge you $18.95 this is a total scam and when I called they said the $1.00 is a deposit that they never take and just charge the $18.95 SCAM SCAM SCAM

I paid for their 1.00 report to check out a truck I was considering purchasing and the report was informative and helpful. However they billed me an additional 18.95 about 15 days after this transaction that I did not authorize. I don't recall anywhere in the online billing literature stating there would be a reoccurring charge of 18.95 monthly. I contacted them and their customer service representative was very helpful cancelling the reoccurring charge and said I would be receiving a refund for the 18.95 in 3 to 5 business days. Bottom line is this type of unauthorized billing tactics are becoming more and mote common these days and in my opinion is a deceptive and unethical business practice that prays on consumers that do not monitor their bank accounts carefully. My advise if you chose to purchase their car report to immediately call them and cancel the service once you have obtained the report to insure you are not getting over charged above what you approved to be charged.

I should have read the reviews before I purchased- SCAM! DO NOT BUY THIS REPORT! They tell you it is $1 and then charge $18.95!

good check and cheap!

This company will sell you a one time VIN report for a dollar and then charge $18.95 a month using a different company name each month. They are very sneaky and dishonest. Your best bet is to steer clear of them at all costs.

I'm selling my vehicle and people would like some information from a source more then just me. I hope this helps them decide to purchase. I didn't see where you could put mileage.

I found it to be very informative.

It was very helpful.. for the cost... It gave me what I was looking for

I asked for public information about my car and I got just that and more.

everything I needed was included in this report

Who needs 25 car reports except someone who buys and sells cars. I wish this review site came up when you're looking for car info. It is a scam. I immediately called after reading the other reviews, hopefully they won't charge me anymore.

KevinGriessel

August 11, 2017

I just finished with the same company. A $1 charge then three $18.95 charges of the following months. They said I agreed to a one year subscription at $18.95. I only wanted one vin check.

Strange thing is I was charged three times from three different companies they claim are associate companies. I said it's extremely fishy way to conduct business.

I received three credits to my credit card for $18.95 and assured me they are a "very legitimate company."

I disagree.

Reviewed on car for agreed on $1.00 charge and was then charged $18.95 twice! Had to close lock down my card and get a new one.

To make a long story short. it also happened to me. they bait you with a $1.00 and then hook you with a $18.95 charge from a different company name. here is my live chat Sable. if you use it be VERY careful and ready all of home page before you sign up.

Hello. How may I help you?

Welcome to Customer Service Livechat. In order to pull up your account, could you please provide me the email address, full name and zip code you used to order our services?

Visitorthis is a waste of time and money. it tells me almost nothing about the vechle. like year, make,model,engine size.

Sable - Online AssistantIn order to pull up your account, could you please provide me the email address, full name and zip code you used to order our services?

Visitorwhy do you need this?

Sable - Online AssistantPlease provide me your email address so that I can pull up your account and assist you in regards to your concerns.

Visitori paid a dollar for what i thought was a report, i thought it was a farse. but i thought i would give it for heck of it.

Sable - Online AssistantI assure you we are a very legitimate company.

Visitorthen why do i have to provide you with the info you ask for. i thought i would aleast get some basic info. all i saw was the VIN# witch i had provided to begain with.

Sable - Online AssistantI will help you for these issues.

In order to pull up your account, could you please provide me the email address, full name and zip code you used to order our services?

Visitoryou said this before, but you still have not told me why i did not get the info to begain with. as i said before i seams as though it is a scam just to get you to provide you more info and to get more money. it also seams as thought i am not going to get any stright info from your company. for the most part it is not going to worth it, but i will find a blog and post a rport of this

Sable - Online AssistantI assure you we are a very legitimate company.

Visitorit looks like that we are going around and around with no info in sight.

also please tell me that i will not get the report w/out giving you my personal info!

Sable - Online AssistantIf you provide me your email address, you will get your information.'

Visitorwhy did i not get the info to begin with. again please tell me that i will NOT get this w/out my personal info.

also if this is a legit co you should be able to see it . because i had all ready provided it.

also i have saved is conversation so i can add it the the blog.

Sable - Online AssistantI am sorry but without providing the email address, I would not be able to help you.

If you wish you can contact our customer support phone # is 1-855-482-6465. We are available 24 x 7.

Visitorand all i will get is the same run around from them.

Sable - Online AssistantI am sorry but it is impossible to pull up your information from our database without the necessary details.

Visitorgood try!

well guess what. i have just received this email. i see where you have been blowing smoke in my direction.

Dear Edwin Dodds,

Thank you for choosing Carhistory.us.org. Your Vehicle History Report has been processed and is available for viewing.

Login Information:

To login to your account, click this link : http://www.carhistory.us.org/member/login.php

You can contact us at:

Email: [email protected]

Click Here to Talk to a Live Agent Now Read

Sable - Online Assistant12:14 pmYes, that is an email from our customer support.

12:24 pmI apologize, but due to no response from you in over 5 minutes, I will have to terminate this session.

Thank you very much for chatting with us today. Please feel free to contact us again at your convenience.

Sable - Online Assistant has closed the chat.

Start the chat again

I signed up for their $1 special for a report on a car, and a $1 charge showed up on my credit card as "Vinrecordscheck.com". But they slam you with an additional charge for $18.95; which shows up on credit card as "Onlinecarreport.com".

I called them and they said that was for signing up to the "25 reports for $25 package" at a discount. I told them I didn't authorize this and they need to return it. And they did, without much fuss. So yea, don't go there.

This site was recommended to me, but I don't recommend it. I believe the site is purposely misleading and collects more personal information than is needed. Below is a sanitized transcript of my online chat with their customer service. In addition to what's shown, before getting my report I had to enter my address for a *FREE* print version. There was no option to decline and I had to enter bogus info to continue.

=============================================

Angela - Online Assistant Hello. How may I help you?

Welcome to Customer Service Livechat. In order to pull up your account, could you please provide me the email address, full name and zip code you used to order our services?

******

Angela - Online Assistant Thank you for providing the information. Please wait while I check your order details in our system.

Ok, how may I assist you?

Visitor This is an initial order. I'm at the point where I enter my email and password to continue. This raises red flags to me. Your new account process didn't request that I provide a password and there's no reason for you to collect my email password. I'm checking scam reports about your site and I don't like what I see. Please advise.

What happens if I CONTINUE without providing my password?

Angela - Online Assistant You may login to your account by going to:

http://www.onlinereportaccess.com/

OnlineReportAccess.com

Username : xxxxxxx

Password : xxxxxxxx

Visitor Ok. Now I get:

This charge will show "" on your credit card statement. What will show up on my credit card statement?

<<< Note that this question was never answered >>>

Angela - Online Assistant When purchasing your report you signed up for the $18.95 volume discount package mentioned on our website. We appreciate your business as a respected customer and ensuring your satisfaction is very important to us. Would you like to close your account, void and remove the remaining charges?

Visitor Yes. I only need this single report for this one time. I'm logging into the web site now with the userID and password provided Read

Angela - Online Assistant11:37 am I am sorry that you have decided to close your account. Please allow me a moment to process this for you.

OK, I have closed your account and removed the remaining charges of $18.95. You have been credited all subsequent charges of $18.95 effective today, these remaining charge(s) have been voided. Your confirmation number is:

########

Thank you for contacting live chat, I’m glad we were able to resolve this for you today.

<<< Notice the "quick disconnect". Good customer service normally asks if further assistance is required >>>

They not only charged with the 18.95$ for a 3 month subscription that I NEVER selected but also they charged for the 1$ report that was what I chose in the beginning. Moreover, the report they provide is a piece of bull...t!!

SHAME!!!

I was scammed just like everyone else... charged a dollar and then $18.95 on my visa. Now I must go through my credit card company to block them. I am also filing a formal complaint with U.S. Gov...yes they do have a web site for this purpose, and one with Better Business Bureau. I am also filing a formal complaint with the Consumer Protection Division of the Oregon Attorney General's Office. I may not get the $18.95 back, but I can sure give them lots of legal grief.