Be Ware, I was reviewing their website and thought I was trying the free vin look up as I was interested in purchasing a used car. Somehow I got charged $1 and then an ongoing monthly charge of $18.95 which I no way authorized. I remember about a $1 lookup fee but didn't think my credit card went through. I contacted my credit card company and they will dispute the charge and issue me a new credit card. I also contacted the company and they were happy to cancel the charges but I will wait and see what the credit card company says when they issue me my new card. This was very sneaky on the part of the website and I believe this is false advertising. It seems like if you do one vin search they automatically bill you the monthly fee when it was never authorized nor was it mentioned in any on line documentation at the time of the vin search.

As with most of the other reviews, I was of the understanding that the report was $1, but when I checked my bank account it showed up as $18.95! Nowhere on their site did it indicate that that was the charge. When I disputed this they were very polite and accommodating. We will see, though, if they did, in fact, close my account, void and remove the remaining charges.

Paid the $1 for a car report in April. Actually, the report wasn't too bad.
Found out about the $18.75 charge when I got my CC bill. Paid it because I did use the service for the one car.
Just found out about a second charge in May for $18.75. Filed an unauthorized charge with my financial institution.
Then I found this website. If this continues to be a problem, I will file the form with the US Gov Internet rip off people.

I pursued a $1 VIN report with carhistory.us.org and have spent over an hour with an online assistant trying to get reimbursed. I was told there was no phone #s for any of the managers, and that I could only communicate through email. I so regret the decision to believe I could get a $1 report. Caveat Emptor, this is a deceptive outfit.

Do not use this site. If you have they will charge you $18.95 even though they claim it's a $1 charge. In addition to that Both cards that I used said they were declined yet they charged me anyway so now I have to worry about my other card being charged too. I called them and they claim they're going to give a refund within 3 to 5 days. I'll be checking back and reporting them as necessary!

Don't use this site, their stated fee is a lie and the information they send back to you is less accurate than cargurus or other sites. The vehicle I searched through them came back with no issues but both cargurus and my bank found that the frame was damaged. This site is unreliable and a rip off.

Inaccurate information and incomplete

The car history was good. I found it a little hard to make sense of at first as I was used to using and reading Carfax, but I was tired of paying $39.99 for a car history too! So I took a little time and it was fine.